11100 W 82nd St, Lenexa, KS, 66214, US

Reviews and Complaints

[Resolved] Company will not answer request to return item

I have tried to get information to return items and have not been successful. One item has no information as to its item # or code the other has order #[protected] item
# [protected]. I am contacting my credit card company to contest payment. I will send back the items. I do not have any other thing to say to make this complaint 350 words except to say I will never buy anything from them again.

  • FloryDay's response ยท Dec 07, 2018

    Thank you for your sharing.

    We are sorry for what happened, we sent the top solution to your email [email protected], would you please check and give us a reply?

    Or you may also send us emails to our [email protected] with the title "" complaintsboard + your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you.

    Thank you for your time.

    Best regards,
    Floryday

  • Resolution Statement

    Customer Service has done everything in their power to resolve the complaint. All attempts to contact the customer have failed. Therefore, the complaint has been annulled and must not be considered where image of the company in question and its services are concerned.