Instacart reviews and complaints 1
View all 455 complaintsInstacart - Grocery prices grossly inflated (+69%)
I am a 79 years old, under mandatory home confinement due to Covid 19. I placed order with Instacart on 3/30/20 for groceries to be shopped at the Germantown, MD Wegmans. Instacart delivered on 4/1. They charged $130.64 before tax, where the receipt from Wegmans shows $89.80. I discovered their scam because the shopper left the Wegmans receipt within the items.
Of course, in addition to the groceries, Instacart charged a delivery fee ($3.99) and a service fee (6.53)
I will inform Wegmans and file a claim with the bank.
Instacart should be ashamed to take advantage of customers unable to do their shopping by themselves during the Covid crisis.in my case their overcharge is +69%!
A refund of the excess charge is a must.
Latest Instacart Reviews
Delivery service Back to the 80s DVDs Instacart delivery Instacart shopper ignored my request & unable to resolve with customer service Locked my account and took my money!Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!