Panera Bread reviews and complaints 2
View all 1522 complaintsPanera Bread - service
The staff and cooks behind the counter play vulgar music with cuss words and obscenities while the normal generic music plays in the background.
As if 2 sources of music wasn't annoying enough, I saw families get up to leave because of the cuss words and graphic music that the employees were playing at 6pm and 7pm on a weekday. Unacceptable.
When one family tried to complain, the person behind the counter said that she didn't speak English, so the issue was unresolved. It was extremely unprofessional and annoying, leading me to wonder where the hell a manager was - nowhere to be found.
Panera Bread - wilted/rotten lettuce in my salad
Good afternoon, I picked up lunch to go from Panera Bread Café 1552 on December 3rd in Madison, Wisconsin and could not believe the amount of rotten pieces of lettuce I had in my Asian Sesame Chicken Salad. I frequent Panera frequently and will continue to do so, but could not believe that someone would actually serve this lettuce to a customer. I took my lunch to go since I had to be back to work and didn't have time to get a new salad. I would appreciate a refund for my meal. I ordered a You Pick 2 salad and soup combo. Thank you, Marie Hunt [protected]@hotmail.com [protected]
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