Dollar General reviews & complaints 1
View all 3827 complaintsDollar General - rude employees
Everytime I ask a question about the restock of products that are in high demand at the moment the employees get very rude. Today they were restocking shelves and I inquired about Lysol and they looked at me with a smug look and stated that they do not have any. When I asked if they were in the process of stocking them on the shelves they again in a rude tone stated that they had not found them yet and could not tell me when they would be available, which I am fine with. It's the manner in which they responded that got me.
I work for a business that has been deemed essential during this time. The employees know that I work for this company and almost always treat us rudely. We are trying to protect our employees that are having to work through this pandemic, nothing more. We are not asking for extra just what we are allowed.
On another note.
About 2 weeks ago I was in the same store for personal shopping
and the employee working the check out was making small talk and asked where I worked, when I told him he beame upset and rambled about how he missed the bank that was in its place and didn't understand why our
company even existed in this city. After checking out completely I began leaving the store and he said " Don't trip on your way out". This is not freindly customer service.
Everytime I or my colleages enter this store the employees give us rude
looks and reponses to questions. They make "I'll tell you later jokes"
We are a business that has a right to buy products just as anyone else. I now feel anxiety everytime I even think about shopping at this location which is a normal 2-3 time a week stop on a normal non-pandemic bases. I will be sure to document my experience the next time.
To be clear, I am completely understanding of the shortage of supplies. I am not upset that I didn't get what I came for. I would have been completely fine with the incounter had they been a little less sarcastic and bully like about it. Presentation is key.
Latest Dollar General Reviews
Condition of d g property at hwy 84 west jones county ms Customer service response Wrongful termination Alcohol and tobacco sold to a minor Mixed Customer Experiences at Dollar GeneralElevating the Voice of the Consumer
At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.
We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.
We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.
ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.
Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.
This is because theyre holding item for themselves, their friends ds and family.
So they are short on supplies . You did not like that and are mistaking that as rudeness. Hopefully someone does the same to you at your place of work.