The complaint has been investigated and
resolved to the customer's satisfactionResolved US Loss Mitigation OR Schultz and Schultz — mitigation scam
resolved to the customer's satisfaction
After having submitted several foreclosure cases to uslm & paying their fees, we were alerted to new "policies" today. The policy is anything over 60days old requires either you the agent ot take the file over and work it yourself or pay "$250" additional fees to have them continue to wrok the case. However, this only applies to bulk submission, not a case by case submission which is the way we submit anyway - case by case! This is unfair and unjust! They should never, never try to ask for more fees after half way working a file and our mitigation company has already submitted their fee to them. Not to mention, these files were submitted months ago and some of which uslm has failed to work after verifing with the clients lender! I personally ahve made phone calls to my clients lenders only to find out parts of the pkg were still missing! There is a huge lack of mis-communication all together! I am now faced with trying to pick up the pieces, call these lenders myself to save my clients from foreclosure. I think Schultz (uslossmitigation) owes me and my clients a re-fund! I recommend doing your own cases with good training. Don't trust these so called mitigation companies to do it for you!