Wish
reviews and complaints

Ok I found out you all if you all are getting a message stateing its a payment issue its [censored] what it is and thats all they has to damn tell me 8 am blocked account locked so I'm done fick them and wish and I encourage evetybody on here dont purchase [censored] from the thieves kiara crooks conartists look they owed me 28.97 them [censored] sent 7.00 refund like my gel pens they removed it totally there business is bad and I'm going to put that on their reviews. But I'm like answer me this if the block stays and can't be removed why yall wait so long to email and tell me and dont send me [censored] else from yall sorry [censored] company bet none of that defective [censored] is made in China the oils and the damn lipstick shaver that broke in a day seen them shots at a drug store in bout to write a review on these [censored].

On 2-21-2020 I paid $0.50 for a camcorder that was being offered as one of the Daily Deals on Wish the very same day on 2-21-2020 I received a facebook messenger update stating the item was shipped 3 days later on 2-24-2020 i was refunded my money back and when I asked customer support about this the tell me that my order wasn't the first one processed.In the offer it states that only 1 winner will be offered this deal and all others will be refunded within 24 hrs. They never refunded my money until the 24th 3 days after the item shipped.Idon't know why they took it away from me but I expect them to make this right and send me the camcorder that I won

My wish account was hacked today (7 March 2020) and re change my password and ordered stuff from the credit card. I need someone to contact me as soon as possible. I am a victim of fraud I didn't place at least 4 orders with you guys. Different orders that I did not place, I already have contacted the bank to cancel the card but the stuff was already paid for is being shipped out and I can not get to my wish account anymore. I tried to re-set the passord and did not get the link to my email. Pls cancel all orders done today. Please call me at +[protected] my email is [protected]@seznam.cz.
Thank you again Please contact me this this you is serious as soon as possible.
Jiri VRBA

Seller information
Contextlogic australia pty ltd
Https://www.wish.com
[protected]@wish.com
Invoice id
5e150431362f9b3ece910dfc
Purchase details
Purchase on wish 8th january 2020 the wallet was purchased online. it should have been delivered buy now. I would just like to receive the wallet or be reimbursed. I havent had this problem with wish before and would like it resolved.
Joe

I had received a call from my banks fraud department today 3/4/20 telling me there was a 194.00 charge pending to a company called Wish.com. I have never heard of this company and immediately had to have my card shut off. Tomorrow I will be going to the bank to check if there are any other unauthorized charges to this or any other of these companies. I am inquiring where the order was shipped to as well as the name on it. I need this matter to be addressed as soon as possible. I thank you for your immediate attention.

£93 was taken from bank account by WISH.com. I check my recent orders and could see 2 orders that I did not place! One which had been cancelled already without any money taken, and the other that had also been cancelled but the £93 had been taken from my bank, then refunded into their account under WishCash, which means I now have to spend this money on Wish items! Apparantly it cannot be refunded once it's in WishCash. I want my money back!

It's giving me a payment issue and I know I have money to pay. I am going to lose on my promotion discount. What do I do? Do I need to key in a different card or is the issue happening to everyone?

I have 46 dollars in wish cash but it want let me use it to make a purchase I've emailed a copy of my checking account and a copy of my drivers license but it still want let me make a purchase with my wish cash thank you James Ledford

Tried to pay /nd half of last months order, tried to place new orders, tried to enter new payment -keep getting told there is a problem with account. Also an order arrived today.. /2 skirts both black but I ordered one gray one black. Couldn't issue complaints because of this "problem ". Sent statements with previous wish orders. I am frequent and loyal customer. I'm really pissed. Please fix it

I've been flagged because I got a new credit card they want me to verify my identity but won't let me.ive tried wish support and still having issues and I keep getting kicked out love wish but I guess I'm deleting them since I can't seem to be able to order and they can't fix the issues I've been to all the wish trouble shooting sites I've gotten as far as verify identity but when you push the button it doesn't work and I'm stuck on the same verify identity page

I am trying to purchase items on the site, when I go to check out, it is asking for a copy of my bank statement showing a previous purchase. This is my first time purchasing anything so I can not supply this. It will not let me check out. I tried to go to the contact us tab and was requested to re sign in with my user name and password (This is while I was logged into the site) when I filled in the details, it advised that the details are not correct, however I was logged into the site at that time using the same user name and password

Dear Sir / Madam,

I am writing to you to raise an issue about: Online shopping

The issue that I have experienced was: Tracking No# W1000 18 6846190FPL
Order placed on 1/02/2020
Amout MYR 167 (MYR 132 + MYR 35)
Seller Yong Hangin

I have been checking my order all the time around the clock as this is my first time experience with this new website Online, but taking the risk by placed 2 orders at the same time.

Take into consideration that their market mostly focusing on Western Side so chances for this website online is not genuine, is never came across.

The 1st order had been received, unfortunately, the 2nd order, based on shipping tracking, it was stop on 5/2/2020. Their Customer Support template Q&A, 95% not relavant and not giving us a room to lodge an issue to them, as they do not have options OTHER issues.

My issue now, besides totally not happy their shipping period, and totally regretted to download this application, but i am just waiting for 2nd order to be received before i will uninstall.

Within few minutes i had checked the tracking system, of of sudden, the system change the item AS DELIVERED.

I was trying high and low to lodge a report and wonder, how does it happened, but to no avail as their template do no has any Other Issues for buyers to input.

I am traumatised very badly now, i have another issues with Ali Express, total orders paid were 7 items an none of them receive, and another one was with Chickycoin. Com.

So with total of three new Online Applications, that i had just tried, all this putting me in such a ways, exaggerated my deepest depression.

Lots of monies had been debited from my account since January, and until now, i am just felt cheated.

I am really seek your cooperation towards my issue, as i am not receive the item, and i need the dress too.

So i would like to know what is going on? My money out from the account, purchasing something that yet to be received.

I am just waiting to be received then i will uninstall these 2 applications and will update again about my experiences, with these two Online Webs, so others, the newbies will not need to face the same problem.

The main issue : i have not received the item, but why system indicated DELIVERED?

It occurred on: 28/02/2020

This incident exaggerated my emotional illness, as i am a psychiatric patient, i have major depression, panic attack and anxiety, ADHD, Insomnia, OCD, Bipolar, and on medications with monthly regular Cosultation check up with my Psychiatric.

Due to my major depression, the only thing that make me happy, is to shop, and Shopping Online is my best interest.

I am loyal to Lazada for years and 1 day i could purchased with minimum orders of 3 daily.

Due to Coronavirus issues happening in China, Lazada was and still affected very badly, and that is the reason i switched to another applications although they are far most expensive, too long, for delivery period, but selling the same items, which productions are from China too, as i am A loyal Lazada Customer for years, i am fully aware on most of the products.

And as i am writing now, i have very badly emotional down, and with full of hatred, angered and so much regretted purchased via your Online Websites.

An apology, but that is not the PRIORITY, Most, i need to know at which point now the item is located? If take a month to reach me again, i need A Refund to be initiated and credited immediately, as i do not think, i could be maintain my tolerance, account was debited for so long, my cash flows running low, due to my addiction on shopping online, and found this new websites that i am never thought i will get cheated, that is the best word i could prescribed to their honesty.

I look forward to your prompt response on this matter. As recommended by Trading Standards, I would like to keep a complete record of my case, so please reply to this email address.

Yours faithfully,

Raja Mahani

Registered email address [protected]@gmail.com
Order number % #5e3565e99c06767a1be17c64
Tracking Number :
#W1000186846190FPL

No 39, Jalan Tib 2/10
Taman Industri Bolton
68100 Batu Caves
Selangor
MALAYSIA

----------------------------------------------

I followed the normal proceedure, but I had a new card, so I knew the first card would be rejected. But by following this proceedure I was able to get to the page which would allow me to edit my old card details and enter my new card details. This I did, and the message came up "There is something wrong with your card details. Please try again." I tried again and, predictably, failed. Another message came up to tell me I had failed for some other reason, and to direct me to https://www.wish.com/payment-issue Along the way I was also commanded to send a photo of my driving licence, and then I reached the email address, to find dozens of letters from Wish customers who had suffered identical experiences to my own. No help or direction, just a catalogue of Wish-created disasters. Shame on you, Wish! If my issue is not resolved within 48 hours, I shall withdraw what has been for you, my lucrative custom. You can contact me by telephone on [protected]. Thankyou.

I keep getting I need to verify my account however it will not allow me to click on the verify account button. Does wish no longer wish to get my business?
Where do I have to go to verify this issue as going to the link does not work?
I have been a wish customer for the last 4 years and I haven't had any complaints until the last 6 months. From what I am reading this is happening to a lot of customers.
I love wish and their products.
Please help
Sheila Overbay

Your website is very difficult or impossible to change credit card info. I have an order pending, because I cannot change the credit card. Why do you make things so difficult? You could easily have payment options when someone wants to place an order. . The credit card # you have on order is cancelled, and you site will not let me change it. This is the second time I have complained about this. Apparently you don' want my business. I am confident that many others have the same problem.

Ordered on 31st January, received on 21st February.
Order no 5e349dc6bcbb813aca7771a9.
Order was for an airbrush set complete with compressor and all parts for a function piece of kit.
Goods arrived but did not include the hoses connecting the compressor to the airbrush. As such it is useless and will not work.
The Wish customer support is based on set answers to set questions and do not cater for my issue.
Each time I go to to contact a support agent who does not see to read the query and comes back with answers such as "wait for delivery" (until 17th April).
I have been told I cannot get a refund as it has been dispatched - What about Consumer Rights.
There is no means of speaking/e-mailing someone directly with my query and no other means of escalating a complaint.
They have taken payment and supplied faulty goods with no means for me to gain recompense.

My Wish.com account has been hacked by someone from Russia. The person immediately made a purchase of 7 tablets in the amount of $350 and then proceeded to cancel the order. The result was my account was granted Wish cash which is not refundable. The person then proceeded to use the credits on the account to send actual stuff (mostly electronics) and sent them to the address at Russia. I knew of this quickly because I have been robbed of my wallet 2 years ago and so have setup my bank account to text me every card transaction. The person changed my Wish password and it wasn't until the products were ordered, that I regained access to it again. I have so far contacted my bank who had (once again) cancelled my debit cards and put up an investigation. I am hopefully waiting for my account to be credited by next Wed.

I was charged $39.99 for card ending in 3610. Now my card is suspended. I need a refund immediately. What I signed up for was supposed to be free. Don't know what happened.

I ordered online for a pair of shoes from wish.com in January. I have not received the shoes, nor have I heard anything from the company, The order cost with shipping was $32.94. Investigate this for me please.
Whenever I try to fine the company on Facebook it pulls up the site for wish. com. I did not print a copy of the order like I usually do as I cant print from my tablet.

Alice DeWall 108 N Front St Okabena MN 56161
I would like to receive the shoes or a refund.
[protected]@yahoo.com

In january I orderd items still have not received any of them is this usual to wait so long