Unlimited Vacation Club / premier nights swx-0000271
member since 2017 have had nothing but problems they tell you one thing when purchasing program (choices) then its totally different when you try to book it .I am trying to book my remaining 3 premier nights was told had until may 7 when called back on may 7 they told me it was may 5 deadline and they would have to listen to recording of conversation with me and regina the uvc agent on april 24.on may 15 supervisor ceasar novoa told me they couldn't find the recording from my conversation oin april 24 not sure what happened to it and it was nothing that could be done about me booking the 3 nights which I already paid for they are not free nights
Unlimited Vacation Club Customer Care's Response, May 17, 2019
Thank you for contacting UVC. We are sorry for any inconvenience this situation may have caused you. Your oppinion is very important to us and we would like to assist you in any possible way.
Please send us your member ID and phone number through inbox. We will contact you as soon as possible. GK
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