Universal Adventure Online — taking fees off card
approx 4 months ago I was contacted by this company saying I had won a free trip. It turned out they wanted money for the trip. They said I had entered online (I do not recall ever entering any contest online) I turned the trip down (after i HAD GIVEN THEM MY CREDIT INFO as i was uncomfortable with the whole thing) Now 4 months later they called again. It was not until I was halfway threw the call that i realized they were the same company. They had my credit card on file and called back because I had recently applied money to the card. I told them I had no money on my pre paid card so i was not interested in the trip. Once I realized that they were trying to take the money off it was too late. They took $97.00 off my card! I demanded my money back explaining that I was not interested in the trip but they refused. I even spoke to the superviser and same thing, they were very persistant! They refused to re-credit my card! What do I do? I want my money back and to be off their crooked call list! I called the company that supplied my card and they said they would charge me $20.00 to try to reclaim the fee. Is that all I can do?