The complaint has been investigated and
resolved to the customer's satisfaction

Resolved United Studios of America/portraits — pictures

I HAD PORTRAITS DONE WITH UNITED STUDIOS OF AMERICA ON THE 21ST OF MARCH AT 4;45P.M. AT A H&R BLOCK THAT WAS ALSO AN EVENT THAT HAD CHANGED FROM ORIGINAL LOCATION OF WHERE I PAID IN ADVANCE THE COST OF THE SITTING FEE AND WAS TOLD THEY WOULD BE TAKING PICTURES AT THE IGA IN ELOY, ARIZONA. APRIL 5TH WAS THE DATE AND 4:45P.M. WAS THE APPOINTMENT I WAS GIVEN ON MY CARD ALONG WITH THE SITTING # BY THE PHOTOGRAPHER WHOM HAD TAKEN PHOTOS. I DROVE TO ELOY EXCITED TO PICK-UP PHOTOS TO FIND THAT THE EMPLOYEE WAS NOT THERE HAD LEFT AT 3P.M. THE IGA MANAGER THOUGHT HE HAD NO CONTACT NUMBERS OTHER THEN THE ONES I HAD ON MY PAPERWORK .THAT WAS VERY ANNOYING TOWARDS THAT STORES CONDUCT ALSO!SO IN CONCLUSION TOWARDS YOUR SERVICE I WILL GO TO ANYONE BUT YOU TO HAVE PORTRAITS DONE SO IT WILL BE AT THE SAME LOCATION PAID N PICKED UP AT. NO PHONE CALL WAS I GIVEN FOR EARILER PICK-UP TIME OR A LATER ONE... NO EMPLOYEE...NOR MY PICTURES...!!!