The complaint has been investigated and
resolved to the customer's satisfactionResolved TVMAX Digital Cable — Poor Customer Service
resolved to the customer's satisfaction
Previously in my apartment complex TVMAX was the only cable service provided, unless you wanted to get DISH and lock yourself into a contract. This companies service as far as install and issues.. is terrible.. either they don't show up and you have to reschedule. They also can't give you a two hour window when they will be there so you have to sit around all day waiting for them. Well I'm happy to say that ATT UVerse is now available and I've switched... and get this is the kicker.. I called to cancel TVMAX and they can't come out till a week later to disconnect service... I'll be disputing this bill. Please they have the ability to stop service to the card in the box if you don't pay. I have a feeling this company will soon be to the way side but no big loss. The fact that they are laying people off tells you something.