Turner Electric: Reviews, Complaints, Customer Claims

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ability ahs back board broken business busy call customer days electric company electrical outlet email message fix functioning home house issue month nov. 15th

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Loretta Benge of US

Nov 17, 2016 1:42 pm EST

Turner Electric Service/contact ability/supervisors/turner electric

In July I asked for service for an electrical outlet. It took 2 weeks for Turner Electric to come our house. The person working on the outlet stated something was loose. He did look at something else and stated that he could not look at it because a board needed to be removed.

Within days the outlet he fixed was not functioning. Between my works and ability to call it took another month for them to come out by the time we could arrange a time when they could come and I could be home.

The person looked at it, did something and stated it did not work. He didn't do anything! He stated he could not fix something that was not broken. But, should it do it again, just give them a call and they would then be able to see why it keeps doing that.

A week later, the outlet failed to work again. I called Turner electric twice. They never returned my call.
I called AHS and they told me I would have to pay another 75.00.

I asked to speak to a supervisor and they stated supervisors were to busy but would call me back within 24 hours. Of course no one called me back. Today is Thursday Nov. 17th and I called on Tuesday Nov. 15th.

I tried to go on line to leave an email message and the web site stated that I was not a customer.

I have been a customer with AHS for many years. I do not think this is a good way to run a business and as I shared with the person from AHS on the phone I will let people know how I was treated. My issue is not resolved and I believe another electric company should be sent to our home at no cost to me.

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Turner Electric earns 91% level of Trustworthiness

SAFETY NOTICE: ComplaintsBoard has analyzed Turner Electric and determined that it has perfect credibility and is completely trustworthy, with a legitimacy rating of 91%.

A long registered date for turnerswitch.com can be seen as a positive aspect for Turner Electric as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Turner Electric's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Our scan shows Turner Electric website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.

Turnerswitch.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

While Turner Electric has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 1 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
There was some difficulty in evaluating or examining the information or data present on the turnerswitch.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
Turnerswitch.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The turnerswitch.com may offer a niche product or service that is only of interest to a smaller audience.

Our Verdict: Turner Electric is highly recommended company, but beware of poor customer service. Their 0% Resolve Complaints rating is a cause for concern. We advise using their services securely and reviewing complaints beforehand.