Turkish Airlinestk line has rescheduled my college ticket instead of me

My ticket no# [protected]
I came to your office in istanbul air port on 29/9 asking to reschedule my flight tk1485 from istanbul to billund to be on 1/10 instead of 30/9
Tk air line by mistake has rescheduled my colleague ticket to 1/10 as well
My college name is Hend Hassan
Ticket #[protected]
So she could not find her name on flight 1485 on 30/9 and she had to take another flight to Copenhagen which paid 160 eur penalty for that change . However its your mistake and not our
We need to refund that amount of penalty we paid for you, cause this was not our mistake
Please call me or send me mail to sort this out
My phone no0020128 3905234
Email [protected]

Turkish Airlines

Oct 03, 2019

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