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Tuff Shed / shed

United States

Purchased a Tuff Shed through Home Depot in Feb. 2019. The installers were great however the roof trusses did not fit properly and they had to rebuild them. Biggest issue I'm having is getting Tuff Shed to finish the job. They did not give the installers enough roofing material to complete the roof cap. Have tried several times to get them out to refinish but they only want to send someone out to do the work that is already installing another shed in the area. The first guy called on the day the job was scheduled and said they did not give him the material to do the work. Rather than him calling the factory, I had to call. Rescheduled another date. That date came and went without anyone calling or showing up. NOT IMPRESSED with Tuff Shed's customer service!!! I do like my shed. I just want them to finish it. Customer # 175308.

Ji
May 16, 2019

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