Menu
Truworths Customer Service Phone, Email, Contacts

Truworths
reviews & complaints

www.truworths.co.za
www.truworths.co.za

Learn how the rating is calculated

1.2 656 Reviews

Truworths Complaints Summary

42 Resolved
614 Unresolved
Our verdict: If considering services from Truworths with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
Claimed
Truworths has claimed their business profile
Get notifications about new complaints and reviews of Truworths. We promise not to send you any unrelated messages.
Share
Write a review File a complaint

Truworths reviews & complaints 656

Sort by:

Newest Truworths reviews & complaints

ComplaintsBoard
C
3:18 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Truworths service

I visited Sandton Square Truworths yesterday to purchase cell phones for my kids. The store didn't have the phones in stock and called Cresta branch who confirmed that they had it. I then drove to the store only to find that we were misinformed and the phones were not in stock there either. The gentleman apologised profusely and called Clearwater to confirm if they had the phones in stock, specifically mentioning that we wanted 3 blue Hisense Infinity E30. The lady at Clearwater confirmed that they had it in stock and we travelled there to purchase. Upon our arrival, the lady with whom the gentleman from Cresta spoke to first misrepresented herself and then when we informed her that we were the customers who called about the 3 phones she then said she was joking and that she is the lady the gentleman spoke to. We brushed it off and asked her to get the phones. She then came out saying that they do not have the colours we want and that the gentleman did not specify the colours we wanted. We then bluntly told her that we were right there when he spoke to her and we witnessed the conversation with her confirming possession of stock. Only then she apologised and left it at that. I then asked if she could call Westgate Truworths to confirm if they have stock, which they then did. I am appalled at her lies in the first place. We literally had to drive to 4 different stores and were ill-informed because people could not carry out their duties thoroughly and double check before confirming possession of stock. My complaint is thus against the lady who represented herself as Neo at Clearwater Mall, blatantly lying to our faces and then not bothering to go the extra mile to fix her mistake. This was a total inconvenience as I had no fuel in my car to make all these trips and no money in my account to fill fuel. My husband and I literally road and prayed that Gods grace would carry us to the next mall as it is my sons birthday today and all we wanted was to give him his desire for his birthday. I am at least grateful that we managed to purchase the phones at Westgate Mall but I'm left with a bitter taste in my mouth for the service received at Clearwater Mall. Also important for me to note that a very similar experience occurred just last year at the same store when trying to purchase a phone for my daughters birthday. I need to mention as well that the advertisement for the cell phone includes a free screen protector which has not come with the phone and noboby can give an account as to why it is not included even though it's been advertised. I tried including a picture of the add but it is too large to attached. I confirm that I have not received a screen protector and would like to receive this as it was advertised.

Read full review of Truworths
Hide full review
ComplaintsBoard
D
12:58 pm EST

Truworths wrongly marked item

I'm Delase Tshabalala, went with my mom Susan Tshabalala to the above mentioned store. She asked the teller if a skirt was on on sale as there were marked items on sale and the teller said to her only marked items are on sale. She took a 2 pack pair of DH t-shirts maked down to R340 from R520. When we went to the till point, the teller by the name of Lerato who was standing next to the store manager said to us that the tops were not yet on sale but were marked for the sale starting in two days. What i couldn't understand was why did they tell us that only the marked items are on sale only for them to change their tune when it didn't mark down when scanned if the store prrsonel didn't mark the wrong items. They blatantly refused to give us the tops on the marked price, both Lerato and her manager. I greayly disappointed at the poor level of sevice, especially seing as my mother is an account holder at the company and that what they did is totaly against the consumers act law.

Read full review of Truworths
Hide full review
ComplaintsBoard
C
7:27 am EST

Truworths online order

My first online order (Order #o25457158) from Truworths will be my last!
I only placed this order due to the banner in the header,
"PLACE YOUR FESTIVE GIFTING ORDERS BEFORE THE 17TH OF DECEMBER IN ORDER TO RECEIVE THEM BEFORE THE 25TH OF DECEMBER".
(Screenshot included below)
My order, which contained the majority of the Christmas gifts for my family was placed on: 13/12/2019 08:37 AM
In terms of the received Confirmation email: "Standard delivery (3 - 5 working days)"
Due to my work schedule being from 6 PM to 5 AM (and coincidentally my sleep hours being during the day) I thought, even if my order arrives on the 24th, that's okay, because I will have been saved the hassle of braving the malls.
Well, my order did not arrive within 3-5 business days, nor did it arrive 'in time for the 25th'.
In fact, on Monday 23/12, after contacting customer service to find out what the situation was and explaining that the items in my order were all Christmas gifts, I was met with the response "your parcel should be delivered within this week before close of business."
After much back-and-forth, eventually I received the response that,
"I have requested R50 delivery reversal as we can confirm that your parcel will be delayed."
Disregard the fact that the total of my order was R 4, 204.00, the most important factor was that this order consisted of Christmas gifts... For my family... Resulting in me giving them NOTHING on Christmas day.
How is this okay? How do you justify removing the R50 delivery charge as an appropriate measure to rectify the situation caused by your lack of service delivery?
It is now the 27 December, the tracking information remains unchanged from Monday and the previously promised delivery date of 'by the end of the week' will soon be an impossibility.
This entire process has been a complete and utter failure with your 'customer service' adding insult to injury!

Read full review of Truworths
View 0 more photos
Hide full review
ComplaintsBoard
N
1:18 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Truworths has left an official reply on this complaint.

Truworths daniel klein watch

Good day

My name is Nadia Sulliman . I was buying a Daniel Klein watch at truworths on 24 Dec 2019.
The two ladies at the counter were first of all slow to assist us and they weren't busy with clients so they told us to wait abit they will assist us now and secondly they heared us saying we r only taking the Daniel Klein Watch because there was a sign showing if you buy the watch you get the free gift which was a Daniel Klein bracelet type item. We asked her if its for all the Daniel watchs and she replied yes. So we purchased it. She said nothing about the free gift and packed the item. So we thought she had put it in the same box as the watch already. Near the exit i decided to have a look and there was nothing. So we went back and ask her about the gift as she said its for any Daniel Klein watch and the ladies reply was. Its out of stock. And the other assistant said oohh let me take the sign out. I mean really she knew it was out of stock before we purchased it and she knew we took the item because it came with a gift... So then why sell it in the first place and not informed us about it? And the attitude was so rude like they wanted to brush us off. So i am very upset regarding this matter and i will tell people about this occasion that took place.

Read full review of Truworths and 1 comment
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
1 comment
Add a comment
Alvirna
Alvirna
, ZA
Jan 24, 2020 4:40 pm EST
Verified customer This comment was posted by a verified customer. Learn more

My husband opened up a Truworths account for just more than a year, the lady told him they'd sms or mail him the vouchers you get that's not really much, but up until today he didn't receive it at all. How pathetic that is, do they call that customer service, I don't think so, and Tyger Valley Truworths must send their staff for customer service again cause they are most definitely not a friendly team at all. They belong somewhere else not in a store if they don't have Clientele skills.

ComplaintsBoard
M
12:32 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Truworths service

I went in the store to exchange sad part about it I lost the sales records, they had to call the forest hill to get the slip number. For some reason they couldn't get my records on their systems after I stood in their centurion store for more than an hour. Some rude lady (manager) without a name tag, she said the is nothing she can do. Telling a clients we can't help you. I felt they did not go extramile to assist. Poor poor service. I was later told to drive to forest hill to be assisted there. Lerato and Adelida kept on laughing while I was standing there as if they knew I wasn't going to get assisted.
Disappeared Client Hazel Mashilo [protected]

Read full review of Truworths
Hide full review
ComplaintsBoard
S
4:15 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Truworths has left an official reply on this complaint.

Truworths fitting room

Good day

I support you store in the highveld Mall
Witbank

I do really like the Ginger Marry cut so i went to the fitting room and the lady count my items so i need to leaf the one set shirts by her because you may not take more than 5 items .
Afther i fit it my husband stand by the entrance of the fitting room and i told him to go take a bigger size for me and the yung lady look at me and told me maybe you must go to a gym for one moment i could not believe what she just told me . I went back to the fitting room very ashamed and yes i am overweight and on that moment i think what to tell her before i gone pay this is (heartbreaking )shame on you to treat me like this this is really not right from you.

Really i will never ever go to that store again😪

Read full review of Truworths
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
K
4:31 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Truworths fraud

My name is Kgosietsile Segopolo, an account was opened in my name, as to how that still remain mystery and only known to Truworths.

I have been to their branch and lodge a fraud complain not only against the account opened on my name, but wanted to open a fraud case against the consultant and manager who opened the account under my name without my signature, my ID, my payslip and proof of address (i think that is worst of all desperation I have ever seen in my life)

I have been to the Simmons branch and was given a phone to talk to fraud, which I did and was promised the accounts was closed, but to my surprise the account was instead handed over to MBD lawayers and giving me threats, I have called in several occasion and im promise action will be taken but the consultant cant even trace the previous communication.

I dont have any clothing account and i will never have one with truworths NEVER, i dont know what I should do against Truworth to clear my name, Im spending money chasing after them to clear my name over the own mistakes.

Legal route is costly but if need be then Im left with no choice by to go that route and Truworth will pay all the cost and pay for the harassment they have caused me and my family.

Read full review of Truworths
Hide full review
ComplaintsBoard
T
3:05 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Truworths truworths online shopping

On 30/10, I made an online purchase of 6 items totaling R1393. On 01/11, I paid the total amount of the purchase & my balance would have been ‘NIL'. On 5/11, I called Truworths to check on the progress of my order; only then was I informed that 3 of the 6 items were unavailable. I went back online & saw that the items were still on sale but at an increased price. I was upset that I was being told that the items were unavailable. Nevertheless, I made another purchase to replace the items that were unavailable, within the refunded amount. The next morning, Tariq from Truworths informed me that the items that were unavailable, were located & I could have them delivered. By this time, I was liaising with the Supervisor, Robin Moodaley. I insisted that he cancel my replacement order & grant me access to the 3 items at the price I saw when I purchased it. The items were sent to me but the prices were not the sale prices of my order but ‘regular' prices with added ‘delivery' charges. Robin had the charges reversed & the sale prices requested, according to ‘his' communication. But now my statement indicates a Balance of R164 that I owe Truworths & while I can accept the annual service fee of R35, I cannot understand the balance after charging me the annual service fee. I bought online, I paid for the purchase, I eventually got all the items at the sale price & a reversal of additional delivery charges, as per Robin's claim. Why then do I owe Truworths anything? I believe that if I leave this matter, others who are less fortunate will someday pay a price. I want to know how Truworths could arrive at a balance if I got my 6 items at the prices in my order & I had paid that balance even before they proceeded with putting my order together.
I wonder if the handling of my situation reflects poor understanding or a poor accounting department?
Tilly Moodley

Read full review of Truworths
Hide full review
ComplaintsBoard
C
9:52 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Truworths perfume

I received an sms from no - =[protected], today 18 November 2019 at 12.06

Dear Claudette, Obesession by Calvin Klein, the classic fragrance for women. Available at selected Truworths stores only R750 for 100ml.

1. Which are you selected Stores?
2. Both Canal Walk and Somerset Mall have stock but their price scans at R795.
3. Why this false advertising via SMS?

Claudette C Hendricks
[protected]
[protected]@gmail.com

Read full review of Truworths
Hide full review
ComplaintsBoard
W
6:15 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Truworths order # o68608302 - paid and not received

Good day
Paid and promised my goods will arrive in PE Baywest Truworths Friday the 15th November and they wasted my time as I went to fetch it Saturday and it was not there. I got an e-mail from Tauriq and sent this person another e-mail this morning and it was totally ignored again.
Your cashier at Truworths Baywest was also so rude and dismissive and when I ask her about my goods ordered she started speaking to another staff member in Afrikaans but she refused to speak to me in Afrikaans and said to me it is okay, okay what? I just about had it with this freaking bad service in South Africa. Cancel my order and refund my money now today. I will not support you any longer.
Regards
Mrs. Wait
Cell: [protected]

Read full review of Truworths
Hide full review
ComplaintsBoard
M
4:10 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Truworths toilets in the store

On Thursday 14th November, I went to Truworths Mams Mall it was around 18H20, i was in a rush because the store was about to close, I was with my 5 years old from day school. I Wanted to buy some clothes for her, my baby was so pressed, wanted to use a lu, I asked the security as there was no one on the floor, he said he is not allowed, I went to the tills & ask the lady cashier who told me she was busy & she's the only lady on the floor. I waited for her to finish so that she can help my poor 5year old to pee, but No1 came to help her, I was desperate, it was late, if I get out of the store to take my baby to the Lu, I was going to find the store closed. I jst grabbed my kids clothes & went to the Tills to pay, my baby couldn't stand straight, she was very pressed, Truworths staff did not show any remorse, they did not care, all they wanted was money, I hv asked the manager before who told me they are not allowed to offer their Lu to any one else.. Including a vulnerable child, Truworths, if you can't even offer a mere Lu to a 5years old, why are you having kiddies departments? Clearly you guys don't care about our kids. I have been to many Truworths stores, I have never seen such behavior, was it because we are blacks? I left that store very sad, thinking how can a parent do that to a mere child. Our society is so heartless, Truworths Mams Mall will never see me ever, I stay near by, I was very excited when the Store was opened because I always buy my kids clothes @ Naartjie & Earth Child. But after the service I got yesterday, I don't think I will ever set my feet in Truworths.

Read full review of Truworths and 1 comment
Hide full review
1 comment
Add a comment
C
C
cwtpc
, US
Nov 15, 2019 4:41 am EST

It's not their fault you were running late, if your kid had to pee that was an issue well before you got to the store. It's pretty standard for shops not to let customers into employee facilities, especially in a mall where you have designated bathrooms. "How can a parent do that to a mere child?" You do realize you're the parent here, right?

ComplaintsBoard
I
10:22 am EST

Truworths t-shirt

I bought a T-shirt from your branch in Chatsworth durban n I advised the Cashier that it's stretched he said that I should take it put it on my son and if it's stretched I should bring it back, my son tried it on and put perfume to go for a function and then we realized that it's streche around the collar . I took it to the branch and they advised that cannot help me, I don't need the money but another T-shirt . The area manage me and branch manager was so rude . If this matter that is going on for 3 weeks does not get resolved I will take this legal
[protected] Daniel

Read full review of Truworths
Hide full review
ComplaintsBoard
K
9:00 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Truworths shoes

I purchased two pair of shoes cash in June 01st in Westgate, the blue pair was worn out only after wearing it for the second time, the shoes has some silk garment on top which is the one destroyed that you can't even take it for repair unlike if it was only the heel that was destroyed. obviously I didn't keep the receipt as I never thought I would have such a big disappointment of truworths product. I contacted truworths on facebook to check how they can assist me with my complain, they said unfortunately they can't help me without the proof of purchase, alternatively I went to Westgate mall where I purchased the shoes, got the same response even though I tried to provide the details on the box, so I am so unhappy that I had to spend R440 for the shoes that I ve worn twice only and my complain can't be taken into consideration because I didn't keep the receipt and even though I kept the receive everything would have been erased from the receipt. Please further investigate my matte and assist me.

Thanks,
Keitumetse Tsimane
Cell:[protected]
Email address: [protected]@gmail.com

Read full review of Truworths
View 0 more photos
Hide full review
ComplaintsBoard
T
6:22 am EST

Truworths accounts department

Please give me a call on [protected]. I would like to discuss the unprofessional service from your accounts department. It is extremely rude to put the phone down on customer when they are in mid sentence especially when they called me. I would appreciate if this complaint be taken seriously and the call recording get reviewed by your management and dealt with.

Read full review of Truworths
Hide full review
ComplaintsBoard
L
4:55 am EST

Truworths my shoe pins came out

the date of purchase was on the 5th of sept 2019 i purchased my shoe "rose gold blocked heel shoe" i loved the shoes, I used them for the function on the 6th of sept that was less than an hour i notice the shoes was lose and the pin and ankle strings came out of the clip it wasn't pinned in, I tried to on them in again, my cousin tried to fix out for me, well the shoe looked like it wasn't going to be fixed any way i had to purchase another pair of shoe somewhere else the to where for the day,

on the 09th of sept i went back to truworths Musgrave hoping ill change the shoe, well i spoke the black African lady at the cash desk whom wasn't welcoming and friend after i mentioned my matter, she ask the for the shoe box which i did not bring in store, and she asked for the card i purchased with whereas she had a gift slip from me, she was no friend and not promising to help, she told i have used the shoe she can't do anything about it .

she called the manager to assist. the manager greeted as she was doing banking at the back i waited for to come back to me, after 10 in she came back and she didn't hear the story from me the cashier told her

the cashier told me that the shoes would be sent to the supplier to be checked they'll phone me back to fetch the shoe, she asked for mobile my number, I wrote it on the till slip paper she handed to me and she insisted that they call me,

I have never receive their call and I am not happy about the service received from both of them,

kindly intervene I need my shoe on a very good condition as they cost R499

Read full review of Truworths
Hide full review
ComplaintsBoard
M
4:45 am EST

Truworths heels

Good day,
I got a pair of truworths heels as a gift, the shoes given to me by my sister who bought it at truworths (blue route branch) I could not return it as I don't know when it was purchased and I don't have a receipt either. The right shoe is different in size from the left shoe, the backings are also noticeably different from the other backing. I cannot wear the heels because of these reasons. It is still in the original packaging as it's never been worn. I find it very upsetting to receive these kinds of rejects from truworths who also produce quality products. Please advise what I should do,
Below are the details that are on the shoe box

Class. 050212
Heeled
Style No. 83910
S17 201801
Barcode of the sticker on the shoe [protected]
Size 4

Please assist

Regards
Marwah Plato

Read full review of Truworths
Hide full review
ComplaintsBoard
N
6:14 pm EDT

Truworths clothing/dress

Hi. I'm a truthworths customer and bought a cotton dress at loch Logan mall in Bloemfontein last month, but I'm staying in modimolle. Went for a visit. The dress is an earthchild brand. I wore the dress twice and decided to wash it, unfortunately it has faded colour spots. The dress now look like an old one. I handwashed it separately for that matter. Please help what should I do?

Read full review of Truworths
Hide full review
ComplaintsBoard
M
9:20 am EDT

Truworths customer service

Shop assistant ignored my call for assistance with my shopping and he chose to assist another customer who came after. Whereby I waited for him to finish with that customer and he ended up saying he is going to the bathroom without attending to my request. So I requested to see the manager who apparently was not around and I was referred to the store supervisor who did not full addressed my complain to my satisfaction.

To my surprise, such a big company with such customer bad service.

Please you may use my following contact details to hear in detail my of my complain
[protected]
[protected]@gmail.com

Read full review of Truworths
Hide full review
ComplaintsBoard
M
12:38 pm EDT

Truworths debit order phone calls

I have never seen a company that does not listen to their customers like Truworths.

In the last two weeks I received three phone calls from truworths(2 From Bloemfontein Number & One from Joburg number) and all then were offering me debit order option which I clearly stated that I am not interested for now but yet they still call non stop, even though my account has never been in areas.

Please stop harrassing me your phone calls.

Read full review of Truworths
Hide full review
ComplaintsBoard
D
7:38 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Truworths unprofessionalism from staff

Firstly I didnt apply for a truworths account i just got one in the mail. My family started using.g it about 3 or 4 months ago and I am disgusted by the service we got so far. Not only am I being harassed but I have to deal with rude employees over the phone .I am appalled at truworths staff professionalism especially the ones who call. I am a student and they made my installments so high and gave me the 6month payment plan without even asking if I can afford it or not and then a rude [censored] still has the audacity to call me and tell me that she will phone me 10x a day to pay and that my payments are to little and I made a payment based on what I could afford and what I have and she keeps calling its harassment. I tried explaining that I'm on study leave and asked for a better payment plan but no absolutely no professionalism or ethics. As soon as I pay the truworths account finish I will never ever use it again.

Read full review of Truworths
Hide full review

Truworths In-depth Review

Website Design and User Experience: The Truworths website has a sleek and modern design that is visually appealing and easy to navigate. The user experience is seamless, with clear menus and intuitive search functions, making it effortless to find what you're looking for.

Product Range and Variety: Truworths offers a wide range of products, catering to various styles and preferences. Whether you're looking for trendy clothing, accessories, or footwear, you'll find a diverse selection to choose from.

Pricing and Value for Money: Truworths provides competitive pricing for their products, offering good value for money. They frequently have sales and promotions, allowing customers to get quality items at affordable prices.

Customer Service and Support: Truworths excels in customer service, providing prompt and helpful assistance. Their knowledgeable and friendly staff are always ready to address any queries or concerns, ensuring a positive shopping experience.

Shipping and Delivery: Truworths offers reliable shipping and delivery services. Orders are processed efficiently, and customers can expect their purchases to arrive within the specified timeframe.

Return and Exchange Policy: Truworths has a flexible return and exchange policy, allowing customers to easily return or exchange items that don't meet their expectations. This policy ensures customer satisfaction and peace of mind.

Quality of Products: Truworths is committed to providing high-quality products. Their items are well-made, durable, and designed to withstand regular use, ensuring long-lasting satisfaction for customers.

Overall Shopping Experience: Shopping at Truworths is a delightful experience from start to finish. The user-friendly website, excellent customer service, and quality products combine to create a seamless and enjoyable shopping journey.

Loyalty Program and Rewards: Truworths offers a rewarding loyalty program for their customers. By joining, shoppers can earn points with every purchase, which can be redeemed for exclusive discounts and special offers.

Social Responsibility and Sustainability Efforts: Truworths is dedicated to social responsibility and sustainability. They actively support ethical practices and environmentally friendly initiatives, making them a responsible choice for conscious consumers.

Online Security and Privacy Measures: Truworths prioritizes online security and privacy. They employ robust security measures to protect customer information, ensuring a safe and secure shopping experience.

Customer Reviews and Ratings: Truworths consistently receives positive customer reviews and ratings. Their commitment to quality, excellent customer service, and value for money has earned them a loyal customer base.

Accessibility and Mobile-Friendliness: Truworths' website is accessible and mobile-friendly. It is optimized for various devices, allowing customers to conveniently browse and shop from their smartphones or tablets.

Promotions and Discounts: Truworths frequently offers promotions and discounts, providing customers with opportunities to save money on their purchases. These promotions make shopping at Truworths even more enticing.

Company Reputation and History: Truworths has a strong reputation and a rich history in the retail industry. With years of experience, they have established themselves as a trusted and reliable brand, known for their quality products and exceptional service.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact Truworths customer service

Phone numbers

+27 872 859 401 +27 214 602 300 More phone numbers

Website

www.truworths.co.za

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Truworths?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Truworths Customer Service. Initial Truworths complaints should be directed to their team directly. You can find contact details for Truworths above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Truworths. Discuss the issues you have had with Truworths and work with their customer service team to find a resolution.