The complaint has been investigated and
resolved to the customer's satisfactionResolved TruLegal Help — Fraud and scam
resolved to the customer's satisfaction
I am attempting to get a divorce in the state of AZ. The marriage was very short-term; no property, no children, nothing. It should have been a 'quickie' divorce, except the estranged is a psycho. He hired an attorney in an attempt to intimidate and manipulate me. I am a recent grad school graduate and a first year educator, translating to having no money for legal counsel. I was contacted by TruLegal, and told them all of the above information. The gal who contacted me guaranteed me that TruLegal could help me. She even told me how they had helped her resolve a legal matter.
So, I paid them a $30 setup fee and waited to hear from my 'case manager'. Finally, since no one contacted me after receiving my money, I called them. I spoke with two different paralegals; Dan and Rick. Rick was apparently the supervisor. When I relayed my story to him once again, he told me that he was sorry, but they couldn't help with divorces in AZ. I told him that I had told the first girl what type of legal issue I was having and she assured me that TruLegal could help me. He apologized and told me that he would get my $30 back for me.
To date, I have not seen a refund, nor have I heard anything from this company, even after numerous attempts to contact them via email, phone and fax. If you don't have the money to afford legitimate legal counsel, like I did not, you surely don't have the money to be ripped off!!! Do NOT use this company!!