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It's 3:00 a.m. 9/20/07 and I paying a credit card bill online, when lo and behold, an unauthorized transaction has taken place on 9/10/07 for $53.29 and another unauthorized transaction on 9/14/07 for $10.18. Who is the perpetrator?
True.com! I successfully cancelled my membership on 2/2/07. The site was not working for me, no problems when I cancelled. The customer rep was very courteous. So, what is this company's' problem! This is illegal in my book. I will notify my credit card company today and take care it on that end and then I'm calling True and I'm not a happy camper about this.Here it is 9/20/07.
I don't know who this company thinks they are, but this has ticked me off royally! This is going to be real interesting to see what they have to say about this! There is no excuse what so ever for this to have happened! Yes. I am extremely agitated over this and who wouldn't be.
The complaint has been investigated and resolved to the customer’s satisfaction.
My son signed up for a "free trial" on this singles site. After the first withdrawal of $49.99 from my checking account, I called to inform them that this charge was taken from my bank account and I did not want any more withdrawals taken from this account. "Cancel this account" was what I told them, in no uncertain terms... well two months later I noticed that there was a "pending" charge of $49.99 ready to be taken from my account for this site. I immediately called and informed them that this account was canceled and "do not withdraw this amount from my account." I was totally ignored and the amount was still taken out of my account. After calling them many times, I was told "sorry... we can't refund any charges that have been taken..." What? This is taken out absolutely without permission and when I tried to remove my account number, it always got put back, by that site. Incredible. I want to press charges. What can I do?
You are 100% absolutely correct. True.com is USDA choice, government inspected(?), wall-to-wall Bull____!
Thank God I read these reviews of fraud before ever signing up for the FREE(?) 3-day trial. Why in the hell does a FREE trial require use of a credit card?
This is almost funny if it were not so pathetic. Wink example: I have 4 already that say, "You look amazing!" True is so damn stupid - how can they possibly think anyone is so gullible as to believe that 4 different women lead off with the exact same phrase? YOU LOOK AMAZING! Just how in the hell would someone in Washington state or New York possibly know that? I HAVE NO FREAKING PHOTOS POSTED! And yet I LOOK AMAZING?
I also stated - only people within a 25-mile radius of Indianapolis. Yeah, last time I checked Hoolulu is a little farther away than 20 miles! If you're looking for a long-distance relationship, then TRUE.COM is the place for you.
The SOBs who run this totally bogus, fraudulent site belong in prison? Let's see an investigation!
I think True.com is a BIG FAT JOKE! I posted a little profile for free and was immediately contacted by literally dozens and dozens of men. You would think that thousands of men were on-line at any given moment. Some of the men thanked me for contacting them, which I never had. True.com uses deceptive practices to lure people to eachother even when the people may or may not have any interest in eachother. I could only imagine that many of the profiles on their site are fake. They post pics of attractive men and women that are not actually members. I hope everyone passes this information around and nobody does business with them.
TRULY AWFUL - this is a horrible, horrible, horrible dating site that practises shady dealings and doesn't even seem to care. It's like a thief who just says "I'm a thief, scr*w you.: STAY AWAY AT ALL COSTS!
I used their services, then cancelled my account. The next billing period I was charged and they would offer no refund.
True.com is criminals by no means of the term. This company needs to be stopped. My daughter called and tried to cancel the service in February 2017 when she realized they were deducting 50 dollars and more from the account she gave the credit card information on. The bad thing here is the account was a miscellaneous account that we kept for her son. We were not monitoring the account monthly so did not catch True.com taking money out for seven months. Once we found the mistake True.com said that even though they had record of her call to stop the withdrawals they would only refund 4 months. Well will see. Because the last thing we were told is that if the money was not in the account in four days call back.
If you did not want to have the service, why not cancel without being charged?
I would like to close my membership with true.com