Traveler HelpDesktraveler services we paid for and didn't receive

L Oct 13, 2019
This review was posted by
a verified customer
Verified customer

We purchased an airline ticket thru these people and they gave us incorrect login information so we were unable to log in at the airport. After 2 hrs. of trying to get this resolved, we ended up paying an add'l. $150 so we could get on the flight we needed to catch our other flight. We wrote to these people and rec'd. a reply that they would be responding within 3-4 weeks. It's been 4 months now and we have heard nothing, in spite of repeated attempts at contacting these people.

We need our money back pronto! Paid for services were NOT provided.

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