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2.2 17 Reviews

Transport Connection Complaints Summary

5 Resolved
11 Unresolved
Our verdict: Engaging with Transport Connection, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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Transport Connection reviews & complaints 17

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7:51 pm EST
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Transport Connection Disrespect at it's best!

So my girlfriend contacts several companies to get the best deal. This dude calls and talks her head off. Then says don't trust the Indians (India). He tried to lock the deal down but we checked our other options. We went with a better deal and this dude calls back and starts yelling and calling my girlfriend a [censored]. I get on the phone with this dude yelling and return a few expletives and now this dude is threatening to kill me. All because we went with a different company. Beware of this guy. He has called back with more threats and expletives.

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5:38 pm EDT
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Transport Connection Horrible abusive criminal!

This man Bill Avrich is an absolute horrible person! When we chose not to enlist his services due to the price being out of our reach he began to harass both myself and my husband and proceeded to call me a tramp along with other vile language. His criminal record is astonishing and I do not know how he is currently out of prison with the things he says to people when he doesn’t get his way! Very horrible person!

Desired outcome: Save people from being scammed

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3:30 pm EDT

Transport Connection Car shipping

July 28, 2022 I received a call from +[protected] cursing, using exploitative language and refusing to mention his name and business name but he was angry that I placed my car on ad to get quotes from different shipping companies, as these websites match you with different companies he was vehemently angry because he feels when the customer tries to get multiple quotes his time and everybody’s time is wasted.

Desired outcome: Horrible, rude, disparaging, nasty and no resolution except he hung up the phone

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7:47 am EDT
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Transport Connection Horrible customer service, lies and deception

I had an absolutely, undeniably terrible experience with this Transport Connection and Bill Avrich. They are only brokers and will tell you anything you want to hear just to make a sale. It's a shame. They will then leave you worrying and unsure of their plans even after signing a contract through email.

I had to ship my car to Colorado and told Transport Connection and the lying turd Bill Avrich that the car had to be in Fort Collins by a certain date. Of course they promised me that it would be no problem and that the driver they selected was one of their best drivers and was selected since he was one of the better drivers available with the hauler needed to complete the services I purchased. I agreed to use this driver based on the representation of the salesman and arranged for the pickup and drop off locations and dates.

I should have been concerned from the very beginning. I was told by the Auto Transport Connection that the driver would be picking up my car at 2:00pm on the scheduled day, but he did not show up until almost 7:30pm that evening. Because he actually showed up on the same day scheduled, I didn't give it too much thought or concern. Nevertheless, on the day when my car was to arrive in Fort Collins, Colorado. I did not hear anything from anyone and no one would return my calls or emails from The Auto Transport Connection. I finally reached a salesman days later. He was quick to inform me that dates weren't guaranteed but he would find out what had happened anyway.

By the end of the day, I had learned that the car hauler had broken down. I'm not so sure that was a true story. What I do know is that over the next several days I received no further information from the salesman or anyone else at the company about when my car was to arrive in Fort Collins. About 5 days later, I was finally notified that my vehicle was ready for delivery.

Unfortunately, that was not the end of my interactions with the company. My vehicle was completely dirty when it arrived. I even found some scratches on the front and back bumpers. I tried to get the driver to fill out a report that I could sign so that the matter could be addressed through the transporter, but he refused! I had to call the transport company dozens more times before anything was cared for.

I'm not sure at this point, if there are any reliable transport businesses available. BUT, what I can tell you is that it would be a HUGE MISTAKE to use this company's services. You'll be manipulated the entire time and ultimately regretting your decision like I still am.

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Carm A
, US
Apr 23, 2020 10:13 am EDT

LOL lawsuit. People, do a simple google search of Bill Avrich Boca Raton and enjoy hours of entertainment, especially his multiple arrest photos complete with facial surprise. Billy, you ought to be suing the quack that brought you into this world instead of trying to scare people with suing them, which we've seen you threaten dozens of times. At 61, you wouldn't have the time, money, health, or energy to sue all the people you threaten and everyone knows that, but oh, the irony. You, talking about the law. Ha ha ha ha ha ha ha. All some judge or jury has to do is take one look at google and your many conviction records, which by the way includes weapons charges and extortion, and that's public information, before you start crying. And that's not even counting all YOUR slanderous, racist, homophobic, xenophobic, sexist, vulgar, hate speech, and sometimes physical threats of harm against businesses and individuals you've put out there for the world to easily find with one google search. People are saving the web pages you post to, the voice mails some have received from you, the emails, etc, people are comparing notes about their experiences with you, and a judge and jury would definitely be interested in the mountain of skeletons in your closet, hypocrite. At your age and with your health "issues", you think you're going to delete the entire internet? You willing to risk rolling the dice with the system by running tearfully to mommy justice system like a five year old tattling to his mother, grandpa tough guy? Go for it. The court of public opinion would be very interested in your online behavior, and it would go viral fast, maybe even reaching the media, who would be very interested once they easily dig into your background and your very anti politically correct behavior toward society. Ha ha ha. The first to break the law, and the first to run crying to it when people tell the truth. LOL

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3:36 pm EDT
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Transport Connection product s and service

Stay away from this company! I called them up at their 5555 NE Trieste Way, Boca Raton, Florida location and ask for a quote, then I politely let the guy who was answer my phone know I am going to shop around and compare prices with other transport companies. He started to tell at me and call me cheap, don't want to pay! He acted so outrage and unprofessional. One of Horrible consumer service I ever have for a long time and I am so glad he showed me the true color before I decide to do any business with his company.
The time I called Transport Connection was 3:38pm Eastern time.

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William Avrich
, US
Oct 15, 2018 4:14 pm EDT

No tickee no washee. Now go back to China where you belong.

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William Avrich
, US
Oct 15, 2018 4:13 pm EDT

Nice try you [censored]. Now learn how to speak and write English before you post fake online complaints about businesses that you have never even transacted business with.

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9:28 am EDT
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Transport Connection Moving services

Unbelievable!
I called to see if he took credit cards and the owner (Bill) began yelling and telling me not to waste people's time. It was a simple yes or no answer but the owner felt the need to go into detail about how the industry worked and how I wouldn't find anyone to take a credit card. This is a corporate move that my company was paying for. The company wanted to use a credit card and it was my job now to find an auto transporter that could help. After the owner was very rude for no reason, I went onto the website he suggested I visit to see his reviews. I wrote a review of my experience and he called from an unavailable number and began cussing me out! No class, no professionalism and borderline stalking. Under NO circumstances should anyone use this company.

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5:45 pm EDT

Transport Connection Shipping quote phone call received from bill the owner

Bill the owner is a real gem of a man he sure is not! He, called me to give me a quote and as soon as i mentioned the price of another company then he just flipped out, snapped, swearing at me putting down the other companies, so i hung up on he! He proceeded to call two more times, second time leaving a voicemail calling me the c word, and the b word, using the f bomb, totally treating me like a piece of garbage! No respect, no professionlism ! I mean really call me an f""""""king c"""t, reeeeaaallly! What a complete disrespectful and ignorant business person! Can't see anyone using this company! Oh and yah told me to drive my piece of crap car home! Beware, stay as far away as you canfrom this one

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7:21 pm EST
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Transport Connection Racist - They dont do business with cheap Indians

Racist - They dont do business with cheap Indians

This is the first time i talked to any broker for moving my car. And WOW !, when i requested the quote they updated on the website $890 but when i actually talked to him he said dont go for that price its going to be $500 more than what u saw. WOW, why the hell they give misleading quote online, these people should be blacklisted on the site.
This guy was most arrogant and rudest person i ever talked to in US so far. He is so arrogant and racist, i dont think anybody from any other country should deal with him. when i told him ur price is different that what was quoted, and i will get back to you, he shouted - "You Indians are cheap, i dont do business with you people, you are never going to come back.".
WOW ! i am definitely going to get back to him with lawyer.

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8:34 pm EDT
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Transport Connection Dishonest Quote, Abusive language

Contacted Transport Connection to move my wife's vehicle from VA to HI. This Bill Avrich guy quotes me $1880 to transport then says $2300 after I contact him to ink the deal. So I tell me that the quote seems a but high considering I can get my wife's vehicle shipped by the same company shipping my vehicle thru the military for $2100. I had no sooner said "a bit high" when this Avrich guy starts screaming into the phone that I am a cheapskate and hangs up. Some professional- avoid this company- there are better and more honest ones out there.

Update- I no sooner had posted a review on Transport Review when he called me again and called me an "A%%H$$$ for posting a bad review- then had the review taken down since he did not actually contract the job. Beware of this company and owner- this kind of behavior says alot about his integrity.

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fnord2
Poughkeepsie, US
Jun 07, 2013 9:32 am EDT
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As posted in original complaint ** Followed by a phone call : 05/31/2013 12:19 AM Inbound [protected] Boca Raton, FL 0:40 ** obviously a knee jerk reaction and did not even read original complaint.
------> Please link to whosmells.com there is a plethora of information on this company.

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athomas628
Hudson, US
Jun 07, 2013 7:43 am EDT

One word: PSYCHO!

From: Transport Connection
To: Me

The phone number that you provided, [protected] is ###. If you cannot provide a valid phone number then you will need to go elsewhere...to an inferior-rated company where they tolerate such nonsense.

Regards,

Bill Avrich
President

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8:31 pm EDT
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Transport Connection Racial Attacks

I have requested a quote on transport reviews and found the best price (around $650) and good ratings for this transport company. I called the Transport connection and got the quote ($900 - $1000), for which i replied as I will get back after contacting some other companies. Thats when I had to hear most abusive words of my life. "I HEARD YOUR ACCENT, AND THEN I IDENTIFIED YOU AS A CHEAP INDIAN ###. I WILL NEVER DO ANY BUSINESS WITH YOU..." I believe I have right to hear quotes from you and do whatever I want to do with my car. I didn't ask you for any lower figure on top of the quote - just that I will keep all my quotes and choose best for me. I don't want to hear any racism attacks for any reason especially for someone who is in business and deals with many people of different races.

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Basit basit
Bellevue, US
Feb 09, 2014 7:18 pm EST

Racist - They dont do business with cheap Indians

This is the first time i talked to any broker for moving my car. And WOW !, when i requested the quote they updated on the website $890 but when i actually talked to him he said dont go for that price its going to be $500 more than what u saw. WOW, why the hell they give misleading quote online, these people should be blacklisted on the site.
This guy was most arrogant and rudest person i ever talked to in US so far. He is so arrogant and racist, i dont think anybody from any other country should deal with him. when i told him ur price is different that what was quoted, and i will get back to you, he shouted - "You Indians are cheap, i dont do business with you people, you are never going to come back.".
WOW ! i am definitely going to get back to him with lawyer.

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1:42 am EDT
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Transport Connection bad customer service

racist person lier. we are a carrier company he lie to us and ask for help to transport a 1966 corvette he told us he was only making 50 and if we can transport the car for 450 which we did just to help him after we deliver the car we fing out he charge the customer 250. and now is sending us racist e-mail, insulting everyone on our company. here is a copy of his e-mail this guy send us.

"Mr Spicity Spic,

I don't SPICITY DE SPANISH, YOU NO WAT I MEAN MAING? You are nothing but a filthy, SPIC, banana boat refugee and I earn more money in one month than you do in six. Bet on it, maricon. Roxana probably moonlights as a housekeeper in Hialeah and you are a mango and plantain vendor on Calle Ocho. Your claim to fame is that you can get grease on your hands while changing the oil on your filthy, dilapidated trucks and have trouble finding decent paying jobs so you work like the filthy SPIC REFUGEE that you are hauling junk cars like Michael Cobb's beat-up Corvette for the paltry sum of $450 while I collected $250 on that job and at least four others per day like it, sitting in my comfy home office environment. Eat ### and die young you filthy, jealous plantain vendor. You will NEVER earn what I do you low-class piece of SPIC ###."

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yo925
Indianapolis, US
Jul 09, 2013 7:01 pm EDT
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that's the owner of my transport connection, just a criminal. go to http://www.dc.state.fl.us/activeoffenders/detail.asp and type his name, make sure you stay away from his dirty business.

DC Number: M42017
Name: AVRICH, WILLIAM G
Race: WHITE
Sex: MALE
Hair Color: BROWN
Eye Color: HAZEL
Height: 6'00''
Weight: 230 lbs.
Birth Date: 07/05/1958
Supervision Begin Date: 03/07/2008
Current Location: WEST PALM BEACH
Current Status: ACTIVE
Supervision Type: PROBATION FELONY
Scheduled Termination Date: 03/06/2015

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1:31 pm EDT
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Transport Connection Abusive harassing owner

Bill Avrich, owner of transport connection, is verbally abusive and threatening. If you hesitate in working with him, he will turn on you and insult you, harass you, and threaten you. He phoned and emailed me from several different numbers and accounts - he likes to hide behind his computer, insult people, and create fake reviews for his business.

Better Business Bureau gives his business an F.
http://www.bbb.org/south-east-florida/business-reviews/automobile-transporting-services/transport-connection-in-boca-raton-fl-92020927

Avoid him at all costs.

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9:03 pm EST
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Transport Connection Avoid at All Costs

Avoid doing business with this company at all costs. Bill is a complete A-hole nut job. I submitted a quote request online and got a call from Bill shortly after. The first thing out of his mouth was "you wanna move this car or what?" To which I replied that I'm getting quotes to do so. He then launches into a surly, 2 minute speech about how quotes and ratings don't mean anything, they are all just teasers to screw you over, and he's the only one in the industry who does it differently. Differently how, I don't know. According to him, his method is to use a price to bargain down the carriers for the best price to me. I responded by saying I'm not out for the lowest price because I'm looking for a balance between ratings, reviews, BBB, FMCSA, and then price to find the best quality/value.

Needless to say, he didn't like the response much. He started arguing again, so I told him that the way he was handling himself told me I'm better off elsewhere. His response was "f*** you. Stay off my website you f***ing ###!". Nice. Way to show great professionalism during your first exchange with a potential customer. This guy has serious issues. Forget what transportreviews.com says. STAY AWAY FROM BILL AND HIS COMPANY AT ALL COSTS!

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49er
, US
May 11, 2012 1:04 pm EDT

He did the same thing to us. Abusive, crazy man. Bbb rating is F. Stay away from bill avrich and transport connection.

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12:49 am EDT
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Transport Connection Convicted fellon who uses abusive language

Like other people here have mentioned, this guy is a complete nut job who is looking for excuses to pick a fight even with his prospective customers and uses very abusive language. Like someone also suggested, this guy is a convicted fellon (extortion). See www.dc.state.fl.us and search for Bill Avrich.

Below is an email chain that took place after I called Bill (the owner) to tell him that I wanted to ship my car with him, but wanted clarification on his quoted price because I had gotten two different quotes from him by email (one for $1, 175 and one for $1, 225). He said to forward him the email so he could personally verify it and give me an updated quote. This is what followed:

On Aug 27, 2011, at 1:14 PM, Mxxx Rivera wrote:
Bill,
Per our telephone conversation last night, this is the original quote I got from you. Please let me know what your current assessment may be. Please note my car is a 2004 Jeep Liberty, not a 1994 (although I doubt that has any impact for you).
Regards,
Mxxx Rivera
On Sat, Aug 27, 2011 at 1:18 PM, TRANSPORT CONNECTION wrote:
Mxxx,
As I mentioned, a quote is just a rough estimate. I explained how the bidding process works and how I go about finding carriers. Ultimately, it is the carrier who sets the price, and not the broker or customer. You will get the lowest real price from the best carrier.
Sincerely,
Bill Avrich
On Aug 27, 2011, at 1:21 PM, Mxxx Rivera wrote:
Bill,
Yesterday you asked me to forward you the quote you had sent me so that you could sit down in front of the computer, look at the current bids for my route and give me an updated quote. Am I to expect something different now?
Mxxx
On Sat, Aug 27, 2011 at 1:33 PM, TRANSPORT CONNECTION wrote:
Mxxx,
We are going around in circles here. You just don't get it, and apparently never will. You are obsessed with obtaining a firm "quote", rather than a "price", and seem unable to distinguish between the two. I feel that you are trying to get me to box myself into a corner by committing to a quote, when it is the actual carrier who does this. I think that you need to find another company that will tell you what you want to hear, since it is obvious that you do not want to hear the truth if it is different from what you want to hear.
Sincerely,
Bill Avrich
On Aug 27, 2011, at 1:53 PM, Mxxx Rivera wrote:
I agree. I need to deal with someone with whom I can have a normal conversation and who is not interested in arbitrarily turning every conversation into an ego battle. I would also like to deal with someone who can honor his commitments (I'm not talking about your price vs quote nonsense. I'm talking about the fact that last night you very clearly said you were going to do something which now you abusively reject to do). I'm sorry I wasted my time.
On Sat, Aug 27, 2011 at 2:44 PM, TRANSPORT CONNECTION wrote:
Get lost. I repeat...you are NOT welcome as a customer and I REFUSE your business because you are totally ignorant as to how this industry operates. You could not pay me enough to rake your business, and you are not going to dictate the rules here.
Do not even bother trying to contact me again, as I have blocked your email address and every email you send from hereon in shall automatically be returned as "unaccepted".
Sincerely,
Bill Avrich
President
Transport Connection
Phone/Fax: [protected]
Mobile: [protected]
www.mytransportconnection.com
Sent from my iPhone
On Aug 27, 2011, at 2:44 PM, Mxxx Rivera wrote:
unsubscribe

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49er
, US
May 11, 2012 1:18 pm EDT

Avoid Bill and Transport Connection at all costs. He lies and is abusive.

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napoleonsolo
Santa Monica, US
Dec 06, 2011 1:15 am EST

I purchased a 1979 ford p/u truck in boise idaho, and needed it transported to long island new york. so i called a company in florida called ALL USA MOVING SERVICES, the person i spoke too was named eli who was the seniortransport coordinator, well he threw me a low ball price of $995 bucks to move my truck, so i said thats perfect, so i payed the deposit of $195 bucks and had to pay the rest to the driver when he delivered the truck too me. eli promised to me in a written agreement he emailed me stating that the truck would be picked up on nov, the 14th and delivered to n.y. on or before nov, 23, which was a big lie, when i called eli back on nov, 14th to ask if my truck was being picked up he had no answer, he turned me over to customer service, which i got nothing but attitudes from and couldnt tell if my truck was picked up yet.eight days went by, no phone calls i called them on nov, 22 to asked why they never called me to let me know what was going on with my truck, a girl named tonya got on the phone and said no one has picked up the job yet.which i was promised to have by the 23 of nov, so i gave up with them and called bill at transport connection also in florida, i also turned the other company and extra truck going from the same place, from boise to n.y. and they still couldnt hook me up. from the moment i spoke to bill from transport connection it was a pleasure, he got me and the other guy a great price, put us on the phone with the trucking company right away, got everything worked out perfect. the company that delivered the two trucks was motion express, a great guy named serge kept contact with us the whole time and got us the trucks in three days could not ask for more, got to location dropped off trucks went over both of them, and there where no issues at all.bill also found out that the other company ALL USA MOVING SERVICES had our trucks listed on the main board for$1.300 bucks which meant when the trucks got to n.y. we would of payed a lot more than $800 bucks, it was just a scam just to get us to sign up and steal and charge us more $. now ALL USA MOVERS wont give us back our $, thats not right. let everyone one know how bad that company is. go with bill at transport connection he does the right thing for everyone thanks!

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7:29 pm EDT

Transport Connection Scam

This company does not live up to its "standards", and states that it is a BBB company on their website: http://mytransportconnection.com/.

In the past week (End April 2010), I have searched for moving quotes, and car shipment quotes. Many sites will not provide you quotes through email, and will call you continuously until they reach you.

Well, the owner of this company, William Avrich, called my home at 6:45 AM, and I stated on the phone, that he needs to learn to be respectful b/c it is very early. He cussed me out on the phone, and hung up. I called back to speak to the manager, to find out he is the sole owner of the company. When I called back, he cussed me out more, and stated that I filled out info to get a quote early in the morning (Which is a lye).

This man is verbally abusive, and his credentials do not match up. His LinkedIN profile says he has a LAW degree from Pepperdine University Law, which is in California. Based on his website, his company is based out of Boca Raton, Florida. His second degree is from Florida International University in Miami, Florida. His profile location says West Palm Beach, Florida. I did a search of his company phone number, which you can find on his website listed above, and it is a New York, New York number.Right here, after researching, this company profile does not add up, and screams fraudulent! I have a business degree, and no matter what you do not treat a customer or a potential customer with disrespect; especially if you want their business.

To all whom are looking at this company, please look elsewhere, with a company that has credentials that match-up, and is registered with the Better Business Bureau. A car is a major asset, and you would be a loss if something happened. If you have a law degree from a competitive IV league college, first off you have manors, second off you are least likely to be involved in a trucking company. Do not trust this company.

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49er
, US
May 11, 2012 1:03 pm EDT

He did the same thing to us. Abusive, crazy man. Bbb rating is F. Stay away from bill avrich and transport connection.

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Nina3053
Salinas, US
May 01, 2012 3:14 pm EDT

I asked him to take me off the mailing list...he cursed me out. In a recession I would think customer service would count for something.

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4:20 am EST
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Transport Connection - Harrassing and Abusive

I went online for quotes on shipping my vehicle when I move. He e-mailed me with quotes which were up to more than twice what several other carriers had quoted me. When I sent a response telling him thank you, but I’ve decided to go with another carrier, the owner/president of this company started verbally insulting me, accusing me of lying, and spamming my...

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Transport Connection - Fraud

Bill Avrich who purports to be the owner of ths multi national shipping company is an insane and unbalanced man. This is based upon my experiences with him and the unreal amount of google press he has if you search him. This is clearly a guy who needs help, has anger issues, and is an absolute pathological liar. I thought he was out there after my dealing...

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