The complaint has been investigated and
resolved to the customer's satisfactionResolved Transition Lenses — Fraud and cheating
resolved to the customer's satisfaction
I bought transition lenses and was pleased with them until they started to develop some type of pealing along the edges less than a year later. I took them in and they gave me new lenses only to have the new lenses develop the same problem less than a year later again. They replaced my defective lenses with pair of new defective lenses and the employee admitted they were defective. The manage said too bad, we replaced your lens once and will not do it again. I told her she replaced one defective lens for another.
I have purchased about 10 pair of glasses from Lenscrafters through the years but neither I nor my family will ever do so again.