TradeSolid complaints 2
Keywordsinvested investing system money phone calls reach rep return secure staff assistance client contact details disappointed email patient question service support service
Newest TradeSolid reviews & complaints
I'm extremely disappointed
I'm extremely disappointed with TradeSolid support service. I called them and wanted to ask a simple question, but these guys did not have time for me. Their rep said I should email my question along with contact details and promised someone would contact me back later. Three days passed and there was no call and no email from them. I called again and they said the same thing. I demanded some assistance and their rep said that I wasn't the only one who was in need of assistance and asked me to be patient. Terrible service! As I said I had only 1 simple question and it would take no longer than 5 minutes to answer. But they don't have time for me. Congratulations TradeSolid, you just lost a client.
I invested money and the staff stopped to deal with me
After I spoke with the rep from www.tradesolid.com, I believed that I could earn extra money and that their investing system was secure. I have invested money and after 6 months I wanted to get money back. However, the staff started to avoid me and all my emails and phone calls were ignored. I still couldn’t reach them and have no thoughts of how to return my money back.
SAFETY NOTICE: ComplaintsBoard has determined that TradeSolid has an exceptional credibility, near-perfect reputation level of trust, with a legitimacy rating that is more or less around 83%.
We found clear and detailed contact information for TradeSolid. The company provides a physical address, 9 phone numbers, and 2 emails, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Tradesolid.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Our scan shows TradeSolid website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.
Tradesolid.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Tradesolid.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
- TradeSolid's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 0% of 0 complaints being resolved.
- A user on Complaintsboards.com notes that they were interested in purchasing a product from TradeSolid, but after conducting a search on multiple review sites, they were unable to find any reviews or feedback. The user advises others to be wary of the company's lack of online presence and to consider alternative options.
- TradeSolid protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to TradeSolid has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.