The complaint has been investigated and
resolved to the customer's satisfaction
TraderXPGood platform

Very good platform to make money, specially for beginners and amateurs. I think a person who really wants to earn money and have no knowledge of the market should try to invest with minimum of $100 and get a good experience free of cost without brokers and earn 70% profits.
They have a great service to assist their clients on every step to trade in this huge market and be a part of it.


  • Br
    Branden M. Ibarra Apr 07, 2015

    I think OZ Robot better than TraderXP. First time, I used TraderXP. TraderXP seems to be very critical & many times give fake signals to me. Then I got the information about OZ Robot click here: ( ) from my friend. After knowing the service of OZ Robot, I analyzed and just $280 invests it. Now OZ Robot gives me a much better profit than TraderXP across my desire. The TraderXP give me 10%-15% profit beside OZ Robot gives me 65%-80% profit till now. Nowadays, in only 3 days my profit is 2865+. OZ Robot has a great customer support also. To you know more detail information; or 14 Days free Trial. Please go to this site:

    0 Votes
  • To
    tommyhorses Apr 02, 2014

    I report my experience with TraderXP as follows:On 3 Mar, 2014, I opened an account at TraderXP deposited $250 into the account. After I opened the account, I received phone calls almost every hour from the day I opened my account, kept asking me to jet up the account to their Gold level($5000) so as to receive their 1 to 1 service. I refused them every time. However, about a week later, on 11 Mar 2014, they just debited my credit card for $5000 without my permission directly!And they keep asking to put another $5000 in the following week so as to increase the account to $10000 so as to get a so-called “generous 50%” bonus. I rejected and hang up the phone every time.I felt something was not right, and I submitted my withdraw request the next day, they just cancelled my request within half an hour without my permission! Immediate after had cancelled my request, they followed by putting 50% Bonus into my account even I did not ask for and rejected to take their bonus.And it’s been over 3 weeks after I submitted my withdrawal, I have not received from them and the withdrawal request on the Banking History is still in Pending status. I emailed them numerous times to their CS support, but no response.I reported my story to my bank on 18 Mar 2014, the bank said they will do an investigation on the matter.After 3 weeks’ time of my withdrawal request, I have been keep emailing TraderXP’s CS and the account manager, Mazen Obaida, for withdrawal. But no response from the CS, non from the account manager, and my withdrawal request is still pending.On 2 April 2014, I just received a call from another guy, Adam, asking me to open a trade claiming that if I can follow his instruction, I can double my money in my account and withdraw half of the account. If I am not going to follow his advise, he will open the TRADE HIMSELF and TRADE FOR ME until he blow up the whole account.Besides, he kept saying that I must follow his instruction before I can make any further withdrawal!Don’t you think it is a BLACKMAIL?Don’t trade with this company. I have lost over $5000 and experienced the worst customer service in my whole life. And what’s more are my ID copy and Bank account numbers and credit card number are fully exposed to this company!This company is an absolute scam!Tommy

    0 Votes
  • Rw
    rwwr Jan 28, 2013
    This comment was posted by
    a verified customer
    Verified customer

    If you are a victim of traderxp, please come and, let us work together to protect our legitimate rights and interests.

    0 Votes
  • Jo
    Johngreener Nov 05, 2012

    Read more about Binary Options scams at
    they have written few stuff about this company.

    0 Votes
  • Li
    Linda in Rancho Cucamonga Oct 16, 2012

    In just 2 days I recognized that the binary options software appeared to be cheating, by switching directions at the very end of the time period, thus causing a loss of the bid price. I am not trying to get a withdraw for the balance of my deposit and close the account. I thought I was seeing cheating, and from the comments above, apparently I was right.

    0 Votes
  • M7
    m7m Oct 01, 2012
    This comment was posted by
    a verified customer
    Verified customer

    Stay away from them once you deposit your money you will never get it back

    0 Votes
  • Op
    OPP-2963 Feb 21, 2012
    This comment was posted by
    a verified customer
    Verified customer

    Sign up to and and we will all get together and get out money back from these cowboys!

    0 Votes
  • Fi
    fibonacci Jun 03, 2011
    This comment was posted by
    a verified customer
    Verified customer

    TraderXP cheats, period. It is written into their software. If you don't believe me, view page source and download their Javascript code. The minute you start winning, the price of the option on traderXP stops matching the real price you can see on FXCM. This causes you to trade an option where the price is already 15-30 pips off the real price against the direction you are trading. If you ever see the message "Option Suspended", it means you are trying to trade against the direction they are cheating in. If by some chance you can win, they just won't pay you. They figure that since they try so hard to cheat you out of your money, if you are winning, you must be cheating them. I've been waiting a month for $7K. I don't ever expect to see it, but plan to spend my free time making sure no one else gets cheated. Also, keep in mind that most binary option platforms are using the same software, so they all cheat. AVOID BINARY OPTIONS...

    1 Votes
  • Ro
    RoboTrader Jun 03, 2011

    Traderxp and the like are tantamount to off shore gaming sites. They will free you of your deposite in a matte of moments and take 90 days to dole out your winnings. Get an Ameritrade account and learn hoe to trade derivitives that right way. All you are doing here is lining the pockets of some [censored] dag in New York no doubt named Joey.

    1 Votes
  • Fi
    fibonacci Apr 09, 2011
    This comment was posted by
    a verified customer
    Verified customer

    I have been trading on traderxp for about a week. I am way up and made my first 2 withdrawal requests. I'm hoping the complaints about XP's payout process are not true and will let you know if a) my withdrawal of my original deposit goes smoothly, and b) if it is possible to withdraw winnings via wire. If both are OK, traderxp is great, otherwise it's a scam. Any site that caters to losers and punishes winners needs to be avoided.

    0 Votes
  • Op
    OptionsTrader Mar 19, 2011

    TraderXP is a scam. They will separate you from your money...guaranteed.

    0 Votes
  • Ja
    Jaur Aug 22, 2010

    I trading with them for over a month now and im happy. I didnt have any major problem so far. They did ask e to send a few documents but, after i did so, every thing is working as it soppose too.

    I guess thats how most things goes, some will love it while some will hate it.

    Eventually the site gives a differnet way of trading but in the end it is trading. if someone cant make money out of it-stop!
    dont blame anyone else but your own-the desition on the trade is your own and its your money to win or lose.

    -1 Votes
  • Je
    Jefft46 Aug 17, 2010
    This comment was posted by
    a verified customer
    Verified customer


    My name is Jeff and I am VP of finance at TraderXP.

    I believe that we give an honest and effective platform to our clients for the following reasons :

    1. we give the same price for all our clients
    2. we give an expiry from reuters. and the client can request a print screen if the market at the expiry if he wants to debate the expiry rate.
    3. we give withdrawal of your initial deposit to your credit card and profits to your bank account, and yes this means we need some documents to verify the authenticity of the client. this procedure is done to prevent credit card fraude and in order to protect the credit card holder.
    4. we ask for the documents only once, and than each withdrwak is a matter of days.
    5. after we have returned yor money it make take a few more days depending on your bank or credit card company.
    6. a professional weekly review.

    Please remember we have clients that made ten and even 20 times on their investments, this is ofcurse up to the trader skills...and yes we have clients that lost.

    If you fill that you have any issue with the platform, feel free to contact me at [email protected] and I am sure that we can solve all open issues.

    Happy trading
    [email protected]

    -1 Votes
  • Ko
    Koshsb Aug 04, 2010

    Disagree disagree disagree they offer a 70% return and you can make it in less then an hour...are you guys serious?
    I'm trading stocks and commodities for a very long time and do you know how hard is to make 70% on your investment??i worked on day trading and we used to take a few cent on every you know how much time and fees i will have to spent until i reach 70%???YEARS!!

    So here you have a platform that offers 70% on your investment with no fees.

    Yes, the first withdraw was a beat slow and they did ask me for a several document that shows that I'm using my own credit card but now, it takes them 2-3 days tops and the money is on the way.

    let me give you an advice, go and take a technical analysis course and then go trading with traderxp.
    don't take nobody advice but your own and follow the things you learn at the course.

    If you have a problem with one of the trades with them-talked to them and insist on having proof that you lost.

    one other thing, after you deposit-ask them what document do they need to speed up the withdraw procedures in the future.

    I recommend binary trading and I'm pretty happy with

    God Bless America!

    -1 Votes
  • Sa
    Sammy F Aug 03, 2010

    Good Service, I recommend for trading, as they are very secure about their clients security and privacy.

    -1 Votes
  • Ab
    AboAhmad Jun 27, 2010

    TraderXP heals badly when you order to withdraw your money.
    I am one of the Beginners who were good for TraderXP as I have lost more than $3000 in trading.
    I started with TraderXP with $200 and got a bonus of $25. When I asked for withdraw they said OK you can withdraw but why do not you trade more and start encouraging me. Once I agreed they cancelled my withdrawal order. They keep saying you are trading very well but not give any advice, and when I ask for any news I found it is just an explanation of the chart which is already in the platform. my second deposit was $2000 and I got $400 bonus. I kept trading using the bonus only and loss all the $425. I left with my original money, so I put a withdraw order and ask for approval. They refused to approve my order and said, once you agreed to get the bonus, you should trade with a money equal 7 times to your original money, (see FAQ), which means I should make a trade of $14000. definitely you will be losing your $2200 by keep trading to reach the required level of treading so you can withdraw your money, specially when you become nervous and try to be in hurry to make money. I have lost $1000 at first and was able to get them back by treading, but by keeping treading I have lost all my money. When I contact them they were very sorry for my lost and asked me to deposit more money but this time it will be unconditional withdraw.

    1 Votes
  • Ve
    Veraz Jun 23, 2010

    I agree with you. they have a great platform and they offer a variety of asset in a 24H period.

    I had some trading conflicts and on some they refund my money while in other they prove me wrong-but either way they did help me and I'm happy with their service/support.

    -1 Votes
  • Rm
    rmhl Jun 14, 2010

    I don't think i agree with u guys, as you said the platform is great and fast and you can make money out of it. i deposited funds via credit card but when i wanted to withdraw, the system told me that i cant withdraw more than i deposited using a credit card.
    When i talk to them they said that i can withdraw it, but the profit will be sent through a bank wire transfer and so they did.
    I dint use their advice regarding trading, i think i have enough experience on my owm.

    I stooped trading their because i like a longer position with a leverage but My overall impression is good both from the service and the platform.

    -1 Votes
  • Gh
    ghtrf May 06, 2010

    I have to agree, TraderXp looks to be deliberatly set up to free you from your money with rate display screens that jump from being 15 minutes delayed to realtime to registering rates that do not exist once the positions close. as for the experts that call daily, once the money you have put in disappears so do they. Do not be fooled into depositing the 1, 500 that they encourgae you to(luckily i didnt), as that will be the last you will see of your money. avoid at all costs or your bank balance will be a lot lighter!!!

    1 Votes
  • Aj
    ajehe1 Apr 14, 2010

    TraderXP is not worth it to trade with. IT IS WASTE OF TIME. I have been their and when they discover that you can make a profitable trade, they either hinder the performance of their platform thereby blaming it on a technical fault whereas they are the one working against your opened position. I can say that they are organised to frustrate people that are looking for a way to earn a living online, forgeting that this people invest their hard earn money to trade. Money is not easy to come by this day. So do not waste your money on TraderXP because I assumed you are only paying your money into their account because nothing is been paid into your account. If you doubt my statement-why will you invest and then lose all the investment to technical fault and all they could ask of you is to redeposit instead of fixing the fault and giving you back your money. Or their so called 'expert' gives you a losing trade?

    1 Votes
  • Bd
    BDFX Feb 03, 2010
    This comment was posted by
    a verified customer
    Verified customer

    May be you mean to say that the platform is good when it functions. Have you tried withdrawing money from them by wire transfer(I am assuming that you are not one of them)? If you have done so then you must be knowing how basic/primitive their wire withdrawal form is. Actually, information provided in the bank wire transfer form will not be adequate and you have to send your bank information to your account manager and he will by all means try to stall your payment.
    You say that TraderXP is good for beginners. Actually, 'Beginners are good for TraderXP'. Because beginners are gullible and tend to trust whatever they hear without doing the due diligence. I have spoken with at least five people in the company. If I ever get to meet any of them in my life time, I shall ask a simple question, "why couldn't you find a better job than swindling innocent people through deliberate wrong information"?

    1 Votes

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