The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Tradekey.comfraudulant and unreliable

E
This review was posted by
a verified customer
Verified customer

The company hides registered name and location behind Domains by Proxy, Inc in Arizona so it is hard where thy are located. They are the company specializing in connecting buyers with sellers. Offering "trusted" suppliers based on their level of membership. Good one! After placing the complains, Tradekey does nothing to remove fraudulant members as they collect money for membership. they are FRAUDSTERS themselvs. Harboring criminals is as criminal as crime itself! Crime facilitation! Do not trust this company as so far 100% of my dealings with them were very dissapointing and definitely do not trust their opinion on their own members. Please not that you can complain until blue on your face and only response youll get will be that there is not enough evidence (after submitting emails and bank draft copies and voice recording and countless e-mails... you get the picture)
Do not deal with this company as your personal information is also not secure and compromised!

RESOLVED

The complaint has been investigated and resolved to the customer's satisfaction.

  • TradeKey's response · Jan 18, 2012

    TradeKey is an international Online B2B with branch offices worldwide. For further details, please visit the following link:

    http://corporate.tradekey.com/contactus.html

    TradeKey prides itself on having one of the finest customer services representatives available to diligently pursue all customer concerns. A seperate division titled "FraudWatch" looks specifically after concerns related to fraudulent transactions. Evidence required such as email messages, chat log conversations, payment receipts etc are instrumental in building a case against any members found to be deliberately engaged in fraud using TradeKey platform. Buyers that do cooperate have successfully managed to have such members suspended and even received their products or a full refund.

    TradeKey promotes & encourages a safe Trading Environment for both buyers & suppliers and provides all necessary assistance to any affected parties that file a dispute. If you wish to file a dispute, please do email us at [email protected]

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