Tractor Supply
reviews and complaints

I've emailed you already once about this issue and haven't received a response! I get your inept but I sent an email and pictures of a huge chunk of some wierd substance that came out of one of your dumor products. I still have it and would like at least a response on how I get my money back for it i don't even want to feed it to my chickens now!

Service request (SR#): [protected]
This is the 4th time I have submitted the sales receipt that TractorSupply gave me and the Store verified this document as sufficient proof
This is a Tractor Supply computer generated receipt
The problem should not be with me it's a problem between the store interpretation and Claims Review interpretation of what the receipt says
Why can't you call the store and verify and let us end going back and forth
I am going to forward these emails to the Corporate office in Brentwood TN and find someone that will resolve this
hopefully it does not take legal action to solve this minor issue

This is not a situation of defective product or poor service, it is down to Tractor Supply taking $299..99 from me,
I bought the product a 1 year service plan, money was taking from my bank account and transferred to TractorSupply
there is documentation to support this, and now I am told you will
not honor the transaction. Please take the time to resolve this simple problem
TractorSupply Covington TN store#1620 contact: Chris [protected]

---Original Message-----
From: James Yow
To: [protected]@asurion.com
Sent: Mon, Jul 12, 2021 2:41 pm
Subject: Re: SR# [protected]

This is the sales receipt I received when I bought the new mower and 1 year warranty. 2 weeks ago I returned to the store the manager called the warranty nbr They did not have any record of the sale. I keep sending what the store
gave me that shows all items they are requesting. Maybe the store did not send the sales information to the warranty people at the time of sale. I had the total amount deducted from my bank account including the $299.99 service plan at the time of the sale.
I seem to be going around in circles. The final layaway payment requested: Sale Deposit shows on this document $2, 655.91
The attached document shows at the bottom Sale: $2, 655.91 Debit card directly withdrawn for my bank account at the time of sale Bank reference # [protected]
When this gets straightened out my 1 year service plan should start now not in [protected] the date of the sale
It my help to call the store directly Ask for Chip [protected]

I am a disabled veteran and purchased a 6x12 aluminum trailer on Veterans Day Nov 11, 2020.I was told they did not have the title but would send it to me when they got it.I have returned to the store like 5 times to complain about this.I hate complaining.Each manager blames the last. I have yet to license my trailer and have had no use of it at all.The last manager, Anna, assured me she would take care of it over a month ago but has not.Please help as I need the trailer that I paid $2200 for.

Larry D. Keller
Bandera, Texas

beware of the tsc credit card. this place has terrible secuirty on there site and card. they let your card number out to scammers and then its a nght mare to get fixed they will tell you they take it off the card and then give you a credit and then tell you to go use the card and to get your credit and then when you do they add the scammer charge back on . stay clear of there garbage card... terrible customer service... phone keep cutting off and you cant undserstand the people on the other side... jsut awefu

Tractor Supply Newton NJ #2435. Stopped into the store on Saturday, May 15th for a bag of dogfood. Being fully vaccinated against Covid, following CDC guidelines and having been in other stores that do not require masks, despite Governor Murphy's edict, I entered the store not wearing a mask, with my son who was wearing one. I was immediately shouted at by Bessie at the register that I had to wear a mask. I said I was vaccinated. At least 2 other employees also started shouting at me that I had to wear a mask. By shouting I mean screaming at me all at the same time. Very unprofessional considering Bessie was training someone. I could see their paranoia so I pulled a mask from my pocket and held it up for them to see. I put the mask on and stated " I am fully vaccinated though". As my son and I proceeded to the back I heard one of the male employees say, "Yeah, right we are all vaccinated" which implied to me that I was lying. I grabbed the dogfood and went to Bessie's register. I paid and when she asked if there was anything else I told her I did not appreciate the other worker's snide comment implying I was lying about being vaccinated. I then showed her the pic of my card that I keep on my phone. She apologized and said it is still company policy to wear a mask. Until they adjust their rules for vaccinated people I will be shopping for the things I need where masks are not required.

I made an online order, because it noted the item will be available for in store pick up the following day. I didn't hear anything, so I called the store and it was not in, nor would it be in that day. The following day I call customer service. She claims this is an "estimated date". I explain it did not say estimate anywhere. I do let checked the email and my order status, which said "available for pick up". Representative states she is not sure when it will be available and I may have to wait. I asked if I could get some more specific information, and the information being provided is vague. She says, "Is it vague to say there is going to be a wait!? Do you want me to cancel your order!? I'm trying to help you!". I said "no reason to be rude, but when you say wait, I have no idea if that means another day, another week, 3 months" and she still does not have even a rough estimate! Now I'm waiting for a supervisor to call me back, but I will NEVER shop at Tractor Supply EVER in my life again.

The Tractor Supply store in Pleasanton, Texas has management issues. This is the third time this year that I have pulled up to the store and the employees were standing outside waiting for manager to open up. Store supposed to open at 8:00, now 9:00 and still not open!

I have an automotive repair shop in pecos tx. I was robbed in February and started replacing tools and equiptment at the end of February 2021. I went to tractor supply in Midland tx and bought a gasoline powered air compressor and inline pressure regulator and filter it cost $109.99 I had taken everything to my house and stored it there until a conex I had bought was delivered and it was leveled. on March 14th 2021 I took all tools and equiptment and started setting up the conex after I bolted everything in place I bought the fittings and battery cables and battery on March 15th 2021 to hook up the air compressor and had it operational on the March 16th 2021 I did not use the compressor till about the 20th of March a few days later the pressure regulator started leaking around the adjustment know so I took it off and set in in my tool box to finish my work I took it in to tractor supply in pecos to get it refunded on April 3rd and a guy named Luis said that he was not going to do anything about it because the warrenty was expired I explained to him that the compressor had only been hooked up for two weeks and he refused to do anything. I called their main office they said they should have refunded it it the store that they would send an e mail to the store manager and have him contact me to make this right and I never heard back from anyone. their headquarters number that I called was [protected] and was given a reference number of [protected] and never heard back from anyone.

I went into the store in Cleveland Mississippi to purchase a sack of dog food which I did and while I was there I asked to file a tax exemption affidavit for the 1.5 percent sales tax on ag products. The cashier said she didn't know how and she'd have to get a manager.
The manager (Blake) came walking up, was not wearing anything to identify himself as a store manager and did not introduce himself as the store manager but simply asked me what I wanted. Bear in mind he set the tone with his attitude towards me from the get go. He said I needed a credit card at which point I said that I have an American Express and he very rudely replied that I'd need to apply for a tractor supply card. I told him that we weren't interested in a tractor supply credit card and that all I wanted to do was file the tax affidavit with the store so we could use the tax exemption. Anyway, from that point, due to his arrogance, rude behavior and unwillingness to help me the encounter escalated into me getting upset at which point i said we don't have to do business here and he said no you don't and you can leave MY STORE. This young lad needs to be retrained or something his behavior towards me was uncalled for and I feel like he was irritated by the fact he had to come up front to talk to me. I'd like an apology from him. At this point I'm afraid to go back into the Cleveland I don't feel safe there with that guy working there. He seems to have anger issues.

Brooder Chickens freezing to death! Shame on tractor supply...I will shop at rural king for chicks in the future...

I am going to contact animal rights in regards to this cruelty.

I spoke to someone March 11th. I requested they retrieve my package. For me. I let them know ups had delivered. They told me I could not Trust UPS they lie all the time. I am 61 years old and have dealt with UPs all my adult life. Never once had they claimed to delivered something when they had not. Delayed yes ... Always got a heads up. I was not demanding I asked if i could arrange pickup on rest of my order... After being berated and treated like a piece of garbage I want a refund! I will not come back to your store. Please disregard the last survey I filled out... I no longer feel that way and you folks do not deserve it. I will not return for my Jeans I purchased and will by no more chicken food/ supplies, bee supplies nor hard ware or clothes. after refund please remove me from your system.. After I told thee lady to keep the product. A message was left on my phone it was a young man who was laughing telling me to come get my order it was evident he was not alone. I saved the message
Please put charge for pants back on card.
I will never bother you again.

Nov. 2020 I called the store was told the service was open and did dog nails. Vet tech told me they do not do that anymore and was rude when I told her I called that day. I went to my car called the store from parking lot and store said yes they do. Bad service since I left a sick husband at home to take care of this. Jan 2021 arrive at 3:30 told to wait in car problem with registration rude tech again told me I could use a full service vet if I can't register correctly for dog vaccination. I finally was done after 5 I was originally the 2nd one in line before being told to wait in car.

I had an issue with my manager. The store was busy. I told them I was going on break at 2pm. when I was heading back at 1:59pm, they told me to stay up front until it slows down. I went back up trying to hide my frustration. After it died, my manager says "You can go on break now since you don't have your panties in a twist." What he said was very inappropriate. I am NOT tolerating that. He needs to be talked to.

I spoke with a Tractor Supply employee today and was telling her that I do not like companies asking for my phone number and tracking my purchases. She told me that employees will soon be wearing a device on their person that tracks every customer they come in contact with in case the employee tests positive for covid at some point in the future. She was not sure how the device would identify the costumer but I suspect it is through chips in credit cards or most likely through pinging the customers cell phone. This is outrageous and a disgusting violation of privacy! I told my spouse and called a few others about this. Everyone was equally appalled at this intrusion of privacy with out consent or knowledge. We will just go to a much smaller local company for most of our farm needs now. Technology is being used to violate the 4th amendment that garantees privacy in our person and papers. So as lawsuits will start rolling in to the individule employees for violating their 4th amendment rights maybe it will be stopped. Technology is being used in the most irresponsible and creepy ways and I and many others are getting very tired of it. Covid is a tool for tyranny and an excuse to take our privacy rights away. Most people are not aware that Tractor Supply will be doing this, but I will be sure to let them know.