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2.0 1217 Reviews

Toyota Complaints Summary

292 Resolved
923 Unresolved
Our verdict: When using services from Toyota with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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Toyota reviews & complaints 1217

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F
3:42 pm EDT

Toyota not original istimara

I went to abdullatif jameel, toyota dahran office to report the violation dated 12-05-1436, but when I talked to the leasing in-charge he said no need to worry about because there was no violation so I don’t need to worry. Few months later I got received a text messages from moi-moroor. Violation#[protected] (registration paper not original). I’m upset because I think it was nothing but when I see the violation it goes tripled I am very disappointed about the service and the people who involved of this matter. Hoping you can help me back the money I paid for this violation.
Thanks..

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4:47 pm EDT

Toyota expensive and high praises of maintenance

since one week i went to Toyota Egypt agency in Alexandria- Semoha - to fix a rough voice coming from the engine .
their decision is to Chang the Accessory belt and it's tenstioner but the price is double comparing with the stores of the spare parts .( agent price was 2300 eg while external workshop is 1250 eg)
It is my wright to fix and maintain my car into your respectable Toyota company

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7:28 am EDT

Toyota air leakage

Hello,
I purchased 2014 Toyota Yaris hatchback "made in France" and when approaching 80 Km with all windows closed I hear a noisy air sound inside the car.
I went to the authorized service shop and they changed the driver's door window.
Unfortunately the sound does still irritate the driver as well as the pasengers in side the vehicle.
The car odometer now reads 1, 200 km.

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2:19 pm EDT
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Toyota defective toyota yaris 2014

I have experienced several problems with the vehicle mentioned above after I bought it in the last week of june, 2014. The problems continued after a near fatal accident and accident. I complained to toyota trinidad and tobago ltd who took my car from december to january stating they fixed the problem. However, my response was that they exchanged the vehicle because I had no confidence in it. They refused to exchange the vehicle. I got my lawyer to write a pre action protocol letter to the company asking them to refund all my money. Toyota trinidad and tobago wants to only give me part of the money. I believe this is very unfair to me. The matter has not been resolved to this date. (may 30th, 2015). I humbly ask for the intervention of the rightful authority of toyota international. My email address is [protected]@gmail.com

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3:38 pm EDT

Toyota bad customer service

After 3 times of the same complaint from the brake system. And every time they told me " dust in the brake system" and finally told me " heating wax", after I wrote complaint on the website then I take appointment, I went on time but they told me you have to wait until finding free place in the maintenance hall...
I wait 5 hours for fixing car after that the car was in a bad condition ( dirty and many scratches on the paint) and they told me " it is not our problem"
I feeled angry from this dealer and I want to process this scratch on the paint

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8:20 am EDT

Toyota tire or rim

I have purchase many toyotas and now own 3. My 2010 corolla has a tire that goes down real slow. 1 or 2 lbs a month. the care has less that 10, 000 miles on it. I have put up with it ever since it was new. Will Toyota do any thing to fix the problem. I have had it to tire stores at leas 6 times with no success. I wonder if the rim could have a weld problem

Sincerely

Bruce Glauberg

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shahrukh shafiq
, SA
Sep 03, 2012 10:28 pm EDT
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Good day,
sir .
this is to inform you that i m not satisfied about the service of the toyota because there are miss comitment about the the offrers
my car is toyota yaris 2012 in this model they tell us that we give you central locking as well as usb port player but they didnt give any responce i complain many time but no responce .
so, can u help me about this case the player prove is here ok .

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MR T. Hamman
, ZA
Oct 14, 2011 1:35 pm EDT

I have purchased a brand new Toyota Aygo, which was involved in an accedent in September. Toyota SA now wants to tell me that there are no spares avalable and that the spares will only be avalable on 27 October.
are there no flights to SA till then or is it a case of the customer has purchased the goods, and so what now he can waite till we decide to assist?

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Safisco
, US
Feb 06, 2011 6:23 pm EST

My Toyota Concor 2400 TX 4x4 was involved in an accident on 19th feb . I sent it in on the 26th Feb. A month later UI was told there was no back door and one would have to be imported from Japan.

After many polite promises that actually help me not at all . there is still no door. This leaves me in a precidament as Outsurence have stopped my hired car after the precsribed month.

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lenney
, AF
Jan 11, 2011 1:28 pm EST

Good Day,
My husband and myself received a sms message to say your mobile number has won 500, 000 pounds in Tiyota awards. Claim code & e-mail address to send e-mail to to claim the prize.
Can you please investigate to see if this is legitimate or a scam.

Thanks,
Ms. W.

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Lazee
Spotsylvania, US
Dec 24, 2010 7:22 pm EST

Last year Rosner Toyota of Fredericksburg VA tried to charge me 150 to change my head light, they said the bumper had to be removed, I threw such a fit they ended up charging me 50. Today I found out it's not necessary to remove the bumper with instructions from an auto help site my husband changed it in less than 30 min. And he is NO mechanic. Shame Shame on Toyota for the lie and the design.

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Jeff Wilson
Saint George, US
Oct 13, 2010 7:06 pm EDT

I recently took my celica gts in because of engine surging they didn't diagnose it they went off recall bullitin and told me that was my problem and it turned out after they charged me to replace it it did not change a thing I paid them 630 dollars now they are telling me it is something different I really feel I'm being ripped off because I paid for a part I did not need because they didn't do their job in the first place

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tchya123
San Antonio, US
Sep 10, 2010 11:42 am EDT
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Red Mccombs Toyota, a terrible dealer, doesn't care about customers . I had purchased a 2010 Toyota Camry V6 in January 2010 to initially get to and from work. The car started getting dirty by a lot of dust has been covered inside the car. I brough my car to dealer too many time and received nothing fit but waiting and waiting.

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Bouncee
, US
Aug 25, 2010 10:36 am EDT

I have a late 2005 model Hilux 2.7 petrol with 65 000 km on the clock and have a severe gearbox problem and toyota refuses to fix the problem although they know that there has been a several number of these vechicles that did have the same problem as the workshop manager at th dealer told me so! We own a fleat of three of the vechicles but i am selling mine and buying a vechicle that do offer some after sales service!

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Tuller
, US
Jun 07, 2010 9:48 am EDT

Its annoying that Toyota thinks they can smooth over the PR issue with cutting prices on their cars. How about making better cars to begin with. Maybe this is a time to switch brands.

If Toyota really wanted to change their image they would be more active trying to answer customer questions. I have been trying to get someone there to answer me and so far they have not contact me.

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Toyota Customer
jygf, US
Oct 09, 2009 2:16 pm EDT

is anyone else trying to get through to the decision makers at Toyota or TMIS(Insurance Services)? I have reached our regional manager and he was of no assistance. I am told over and over that I need to call the Customer Experience number--and what be told that I can not speak to a manager, failed by dealerships too. Just looking for someone to listen to the customer and not the just the dealerships.

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J
9:30 am EDT

Toyota deceptive practises

After being called 17 times and offered a deal which would fit her budget, 65 year old Mary C. was swindled. The salesman convinced her the deal was perfect so just sign. It was not even close. The contract was written so instead of receiving credit for her trade in, she had to repay the money the contract shoed they had paid it off. This place is criminal. When we called to try and negotiate, we were told the sale is final. That is only part of the horror. When she went back the next day to leave the car, she was told to keep it or walk 85 miles home.
The finance company they use are just as bad.
Do your self a big favor and go to a different dealer. At least read the reviews FIRST!

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2:19 pm EDT
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Toyota I have officially been degraded.

I had two problems with my vehicle (sway arm and transmission) - The vehicle is under warranty and they have had my vehicle for over 11 days. I can't get a human on the phone. This was my email to them:

I have SERIOUS complaints about your customer service. I just called your service department (count them) 16 times in a row to get a status on the vehicle that you've had for over a 11 days. I have NO VEHICLE. I cannot get a human and have continually been dumped into someone's voicemail and/or been disconnected. I am now going to have my attorney officially cancel the warranty on my vehicle. You people have the worst customer service I have ever done business with.

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Toyota Hater
Ogdensburg, US
Jul 19, 2023 12:25 pm EDT
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Avoid Toyota all together, they don't care about you or what you're going through or care if you lose your job because you have no vehicle. They have lots and lots of $$$$ and will step on you like a bug because they just don't care or take any responsibility.

They sold me a brand-new damaged vehicle as new (sever water damage and electrical issues that they attempted to fix) and still got away with selling it at full price and wouldn't refund a penny after I found out about the vehicle's issues. They actually acted as if they were doing me a great big favor in fixing it! They truly are the epitome of trash when it comes to how they treat their customers.

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ChaithraKar
, US
Sep 25, 2019 10:49 am EDT
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PLEASE AVOID LIBERTY TOYOTA ALTOGETHER!
I would want to give it a 0 rating but Yelp doesn't allow 0 so 1 star.
I saw a certified pre owned 2018 CHR XLE which they marked it for 18, 300$ online. Spoke to the online rep and confirmed its XLE (Brand new XLE is 25, 000$ which would mean this was a good deal). Drove down to the place and the dealer tells me that this car is XLE from 2018 whcih means its an LE from 2019 version. I told him its a rip off for me since i am offered a deal from another toyota for a brand new 2019 CHR LE at 20, 000$. The dealer (Mr Hiram) yells at me and says its impossible for someone to sell the car for 20k which would mean they will be selling it for the price less than they have purchased for. I show him the proof (Luckily I had a pic of the quote from this other toyota place) and the dealer mellows down and says that he can offer a better deal! (The person who yells at me telling me the deal i just now told was a lie and was not possible is now ready to sell me a same new car for a little reduced price than the other place.) I am already pissed and wanted to leave but as usual the Manager comes out. I have never seen someone as rude as this filthy little manager of this place. He tells me that he can give a rebate of 5000$ if i agree to purchase the car that night (buy this time I have already told both the rep and the manager that i am just looking and not interested in buying it tonight) . I thought that was a joke and i laughed and said "Then may be i'll buy it". To which the manager who is such a mean old fellow says "The way we do business here is that if you are willing to buy at this time only then we will give you offers". (In a very serious threatening tone!)he also said that if I "may" buy the car then he "may" offer me the rebate. at this point i was done with this bull crap of a place so i said "Then may be I am not interested". After listening to this he just got up and rushed out and let his dealer take care of the rest. IS THIS HOW YOU TALK TO YOUR CUSTOMERS?IS THIS HOW YOU DO BUSINESS? To threaten and ask your customers to finalise a deal that night or else no Rebate.I WOULD RATHER PAY MORE AND GET A CAR FROM A PLACE WHO TREAT ME RIGHT THAN ACCEPT 5K REBATE AND BUY FROM THIS PLACE WHO TREAT YOU LIKE TRASH.
I am happy to say that I have made a deal with another toyota showroom (Princeton Toyota) who treat their customers right. They did offer me good rebates, good conversations and most of all Respect which is lacking in this god awful place they call Liberty Toyota . The manager and the dealer should learn a good lesson on how to communicate with people be it customers or no. BEWARE PEOPLE, IF YOU WANT TO BE TREATED WITH RESPECT THEN AVOID LIBERTY TOYOTA, GO TO ANY OTHER PLACE BUT THIS.

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9:05 am EDT
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Toyota dealership lies & has horrible customer service

This is the absolute WORST dealership I have ever had the misfortune of dealing with. This dealership is full of employees who are rude, lie to you and difficult to deal with. We went to Sun in August of 2014 because they mailed us a "pre-approved" letter. When we met with the salesman he basically wouldn't show us anything except the 2014 Camry even when I told him it was more expensive than we would like, he said "they could make it work", we spent HOURS with him while they tried to put a deal together and when they couldn't make the numbers work after almost 4 hours (plus an hour drive there) we left but not before our sales rep Dan Bateman got an attitude with us and became extremely rude because we wouldn't "Try the high payment", seriously, they asked me to just try making a payment I said I could not afford. Fast forward to March 2015 where I get pulled over for having a "stolen tag" and come to find out that they transferred my tag before we even signed any paperwork and then NEVER transferred it back! I called and left messages for someone to call me back, no call back. Then I call and get Donald in accounting on the line and he is rude with me, the person who was treated like a criminal for a mistake HE MADE. This is one of the absolute worst dealerships I have ever dealt with, I would NEVER recommend them. I have told everyone I know to stay far, far away from them and I will continue to do so. Save yourself a lot of trouble and headache and go somewhere else. I ended up buying a car recently from Crown Kia and they were amazing, a completely different experience and it went so much better than with Sun.

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Richard78499
, US
Jun 12, 2016 3:43 am EDT

Sun Toyota are the biggest crooks ever so f uck them!

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Richard78499
, US
Jun 11, 2016 4:10 pm EDT

Sun Toyota sucks and I hope it goes out of business.

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9:49 pm EDT
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Toyota denial of extended warranty

After extensive research we found out that the issues I've been having with my car were under an extended warranty that Toyota did not repair when the car was under warranty. It's a manufacturing defect and a safety issue. It's unfortunate that such a large corporation is willing to risk this and their liability.

It’s undeniable that the main advantage of owning a Prius is for the fuel efficiency, but I’m beginning to see there are more disadvantages to owning a hybrid vehicle. Many of us know the controversy of the Prius being an environmentally friendly vehicle. Prior to buying my second generation Prius, I did my research and know that the vehicle production is more energy-intensive and results in higher production emissions than conventional vehicles, but this is offset by the Prius’s lifetime carbon emissions. However, I did not anticipate the amount of repairs and the frequency of them.

I knew that the hybrid battery was an inevitable expense when I purchased the Prius. I was relieved to find out that there are alternatives to the estimated $4, 000 battery replacement. Often times one or two of the cells are bad in the battery, which does not warrant a brand new battery - just a replacement of the cells. It’s unfortunate that Toyota does not offer such a repair given that the production of hybrid batteries require much more energy than producing a standard car battery and results in higher emission levels of gases like sulfur oxide. Also, the production of the battery relies on rare earth elements often coming from China who ignore the environmental safeguards during the mining process like removing topsoil and using acids that enter the groundwater.

The production and the disposal of the hybrid batteries have given the Prius a bad reputation. Fortunately in 2010 Toyota launched a battery recycling program which may offset the carbon footprint, but it does not offset the expense and waste of creating a new battery. This does not seem like an “environmentally friendly” solution to me.

It seems to me that Toyota’s strategy is to put you in a new Prius, but buying a new car does not resolve anything - again not very "environmentally friendly". Hybrid cars require more energy to produce than conventional cars, emitting more greenhouse gases and burning more fossil fuels during the manufacturing process. The production of hybrid batteries, in particular, requires much more energy than producing a standard car battery and results in higher emission levels of gases like sulfur oxide:

These more efficient technologies of hybrids often have higher upfront costs because the additional technological element and electric components in them seem to create more issues to fix and more difficulty to work on them independently. Toyota has a monopoly over hybrid parts and services for these vehicles making them much more expensive for repairs because they are newer technologies and basically have to amortize development costs over a smaller number of units produced. For example, the cost to replace the center multifunction display on the Prius runs anywhere from $1, 500-4, 000!

Since my car turned 150, 000 years I have had to replace the Hybrid battery with an estimated cost of apx. $4, 000 and the 12 Volt Battery with an estimated cost of apx. $450. Now I have a proposed estimate of $3, 660.26 to fix the combination meter and the brakeactuator which seems to be a manufacture defect and is out of its extended warranty. The total cost of repairs for this would cost: $8, 110! (This is not considering the annual maintenance and costs for expected wear-and-tear on vehicles over its lifetime.) The cost to repair a Prius is absurd. It's cheaper to buy a used Prius, so it’s no wonder that most people opt to buy a new vehicle. It’s unfortunate that we live in a generation were we think that everything is disposable and not repairable. I think we are going to continue to see more issues as we move to more technologically advanced vehicles in the future and these issues are not going to be cheap or easy to fix.

I have always loved Toyota for the longevity and integrity of their vehicles, but I have to say I am quite disappointed by their inability to uphold to their mission "To attract and attain customers with high-valued products and services and the most satisfying ownership experience in America."

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12:25 pm EDT

Toyota sleazy sales tactics #2

Sleazy sales tactics #2
Something happened to me too.
I'm so glad somebody started this. I had the same issue with Red Deer Toyota as unhappy customer crustybandaid. I 100% agree with everything what was written in this article. As soon I paid $500.00 deposit I wasn’t their customer anymore. I was only a slave.
CROOKS! No dealership can legally keep a deposit if no contract is signed. This place is unproffessional and dishonest.
Nobody will care.
Not to discourage you, but Red Deer Toyota doesn't actually care. The dealerships aren't Toyota OWNED, they merely pay a fee to sell Toyota vehicles. Any problems that aren't directly related to the mechanical operations of the vehicle falls completely outside of Toyota’s “zone of responsibility." I had a HORRIBLE experience with a store manager with my car - no end of troubles, terrible service, lies right from the owner, etc - and no matter how high I went up at Toyota, they couldn't do anything. (The fish stinks from the head down). I called VISA, Toyota head office in Toronto and also the Police department in Red Deer.
They repeatedly told me it was up the DEALER to solve the problem, and the most they could do was "alert the dealer I was unhappy." Yeah, I already did that. The dealer was totally useless and didn't give a damn about my problems.
Best thing I can suggest is write a letter indicating that you will no longer return to that dealership and then just don't.
Also, go to Canadian Tire and buy new license plate rims that are unmarked, so you don't drive around advertising your first dealership. They like to replace the plate covers to have their name on it.
Red Deer Toyota you are dead to me.
Build Better Alberta Business (BBAB)

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8:57 am EST

Toyota quality of product

I purchased a Toyota Avensis in 2008, for the use of my business which is a one man band Hackney Cab. when the car had done 63, 000 miles it was recalled by Toyota, a new engine was fitted. I paid £18, 000 for this vehicle. it has been well serviced and kept up to D.C.C.standards. The vehicle has done 113, 000 miles, unfortunately the car is out of action with the Cylinder Head Gasket unrepairable, to fix the vehicle would require a new engine fitting at the cost of £6, 000. I contacted a couple of garages for an estimate, I was offered £850. and £1, 000 as it stands. I have lost a lucrative D.C.C contract as my vehicle is stationary, My business is suffering immensely, I have lost a considerable amount of livelihood. I am extremely upset as you can imagine as I bought this vehicle in good faith, having been advised by my business colleagues that Toyota were very reliable. Please could you advise, before I take this upsetting matter further.

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7:37 am EST

Toyota they provided broken car and asked to pay for the repair

People, stay away from the company Coos Bay Toyota. I paid money for the car, which was bad and broken. These jerks refused to help me at the beginning, but later they asked to pay $5, 000 for the repair and other services. Total scam, so better avoid these jerks and post comments if you have the same problems as I have. As well as I won’t advise to buy from this awful company.

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liberty1776
Cottage Grove, US
Feb 09, 2015 2:36 pm EST
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Why did you buy the car if it was bad and broken?. ROBOT POSTING

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10:05 pm EST
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Toyota less standard features less safety features poor quality

To:Toyota Motor Cooperation

President and CEO Toyota Motor Cooperation

Toyoda Akio

Chief Engineer Matsuda Takeshi

Managing Officer Fukui Hiroyuki

Deputy Chief Engineer Suzuki Takamoto

Toyota has to bear full responsibility for my safety and be responsibility for the quality of my Toyota Vios.

On 18 Oct 2013 evening at about 5:00 am, I was driving on wet road in the highway and when I avoided some problem on the road, my Vios skidded completely out of control. It almost ended my life !

This is my first accident since I started driving in 1998 but this also led to the lost of my first favourite car, 2009 Vios, which was completely destroyed.

At the time of accident, when my Vios skidded completely out of control, my eyes was wide open seeing the whole process of car spinning on the road and it almost fell into the deep cliff. This was what I encountered personally at the edge of death experience!

Very lucky I did not get killed in this accident.

I know that all this while Toyota has been in the best of reputation in the market and loved by many people, and I was one of them, so my second car selection in 2014 was the new Vios which I deliberately chose the highest specifications, the TRD Sportivo version.

On 9 Feb 2014, I was driving my brand new Vios in Malaysia Cameron Highlands which almost led to a second accident.

In the early morning, after drinking Starbuck Coffee I was going back from Tanah Rata to Brinchang when the temperature was so cold with cold wind blowing around and there was also light rain.

(throughout the year average daily minimum temperature is 15oC)

I ran into the car in the cold and wet and did not wind down the window or turn on the air-cond. Driving half way on the road suddenly the windscreen became so misty that I sat in front of the steering wheel in the car totally cannot view through the windows and front windscreen for the surrounding situations. At that moment I could not find the Front Demister switch, immediately I pressed the Hazard Light and halted on the roadside. In that location between Tanah Rata and Brinchang there are no street lights but winding mountain road, behind my car there could follow other cars or heavy vehicles or could be travelling in the danger zone of the mountain cliff.

At that time my situation was so dangerous, can you imagine what will be the consequences?

Because of this eventuality, what I intended for leisure in Cameron to relax on vacation with a happy mood was completely destroyed.

After the unfortunate accident back in 2013 and the 2014 bad experience in Cameron highlands, I later discovered that you are selling in the Malaysia market and what I now drive, the high price new 2013 highest Vios specifications TRD Sportivo was not installed with Vehicle Stability Control. Toyota referred to it as VSC which is the next most important safety feature after the Seat Belt. http://www.toyota-global.com/innovation/safety_technology/safety_technology/technology_file/active/vsc.html(VSC is the crucial safety feature which according to the FIA and global NCAP, is the second most important safety feature after seatbelts) extracts from Live life Drive.

______________________

______________________

Even the most basic car in the Malaysia market will have Front Demister but the highest Toyota Vios TRD Sportivo has no such device, on the Dashboard you can only see superficial Windscreen Front Demister outlets but without any function.

Here I emphasize again that Toyota must understand that existing Vios users has the existence of all these risks, I strongly urge that my existing car must have VSC active safety systems as well as Front Demister Function. http://blog.carlist.my/2014/11/news/global-ncap-dont-buy-cars-without-esc/
______________________

______________________

I am a person that enjoy driving my own car to travel around with family and friends, travelling on North-South highway from Johor Bahru to Penang. I do not want my existing Toyota Vios with no VSC in the active safety features to bring me and my family the third accident!

____________________________________________

Vehicle Stability Control (VSC)

Vehicle Stability Control (VSC) is a system that helps prevent side skids and help stabilize the vehicle while turning on a curve. According to the National Highway Traffic Safety Administration's (NHTSA) report, vehicles equipped with VSC compared to those without can effectively reduce single-vehicle accidents by 35 % (Toyota website)

Why Toyota in their own web pages mentioned about the VSC, TRC and other active safety features on how good, how important they are, but in the Vios car models these safety features do not appear? I hope Toyota will seriously care about every Vios user’s life on the road, essential safety and protection assurance.

Now I also want to let the Toyota know that my Toyota Vios has been having quality issue since the beginning, that is, around the position of the front wheels, over almost every hump or uneven road surface, even when going at speed of less than 40Kmh there is unusual ‘Knocking Sound’.

Since first time driving this new car and since it's 1st Servicing, I had raised this issue, and your technical staff also told me that the car did have this problem, and I've tried my best to work with your Service Centre many times, went back to do the repair and replacement of parts. Until today UMW Toyota Malaysia still has no way to solve this quality problem, each time said done and too soon the problem came back and repeated again many times.

I do not want to spend so much money including bank interest of over RM100, 000 = USD28, 000 to buy a 1.5 litre car that is unsafe and QC defective from TOYOTA.

I am now having my high specification Vios TRD Sportivo which I have completely lost confidence. Whether in the city or highway driving in the rain on wet road in particular, there has not been any sense of safety.

How in the coming days, I should continue to use this car ?
I find it difficult to convince myself and recommend it to family members, relatives or friends, which I used to say how good are Toyota cars, more durable and safe, as now what TOYOTA initially emphasized to customers the assurance of safety with quality, is extremely a disappointment.

TOYOTA MALAYSIA up to now have been delaying and wasting my time and mental energy, I would like to see that Toyota, by March 2015, make a series of improvements to the problems I am currently facing as mentioned above.

I will publicly announced all these issues, if TOYOTA does not satisfactorily solve the problems of my car!

Quote: Akio Toyoda, president ofToyotaMotor Corporation emphasized, “I would like to point out here that Toyota's priority has traditionally been the following: First; Safety, Second; Quality, and Third; Volume. These priorities became confused, and we were not able to stop, think, and make improvements as much as we were able to before, and our basic stance to listen to customers' voices to make better products has weakened somewhat”. http://www.theguardian.com/business/2010/feb/24/akio-toyoda-statement-to-congress

18 Dec 2014 10:50am-12:15pm report to Toyota Malaysia ___________________________________________Reply from Toyota Malaysia

____________________________________________

I need TOYOTA JAPAN take seriously to solve my problems

https://www.facebook.com/photo.php?fbid=10202939268194579&set=o.319483301409290&type=1

Up to now UMW Toyota Malaysia did not do anything to solve my problems. Did Japan Toyota an sure UMW Toyota Malaysia seriously solve Toyota user problems.

Toyota Vios in the highest spec ( TRD sportivo ) sell in Malaysia RM93, 200.00 = USD26, 177.57 has no VSC no TRC no front Demister and has only 2 airbags, Thin car shell body noisy sounds from rooftop when drive in rainy day, and knocking sounds from front wheels when cross uneven road surface even low speed in below 40kmh. Already many times return to Toyota Malaysia during repair or replacement parts until now problems still have.

http://www.carbase.my/car-comparison?id=6ymcU00QGR, 1iyimeEm8e, 6vehbQXoit, 3ertCgE5w0,

Toyota Vios Japan named ( Belta )

Safety features VSC TRC more than 2 Airbags front Demister come as standard since 2009

http://en.m.wikipedia.org/wiki/Toyota_Belta

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Toyota noise defect during uneven roads

I bought a new Toyota Vios 1.5 G in Sept 2014. The minutes I collected my new car, I discovered noise occured during uneven road or over humps. I repeatly make complaints and finally got the engine mounting changed. However the noise defect still appearing n remain unsettled. I was told by the service centre and toyota complaint dept Malaysia that toyota is not able to eliminate the noise defect but can only minimise the noise. I was told to accept the situation as there is no corrective action. I cannot accept such explaination as this is a new brand car wih 3.5 mths old with less than 2000km and my old vois does not has that sound eventhough it is already 10years old. Toyota as A leading company can solve this. please help. My email:[protected]@yahoo.com

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P.H.Chan
, US
Sep 27, 2015 4:36 am EDT
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Hi Gooi, I got my new Vios J spec in Mar 2015 and facing the same engine mounting noise problem. Each service time i complained at the Balakong service centre and the SA gave me lean excuse like: "oh, the new Vios is designed like that, so there is nothing we can do!"
I guess this is the best excuse they can give so they can wash their hands off easily. How's ur problem now? I intend to write a strong complain letter to UMW Toyota and copy to Toyota HQ Japan to record our dissatisfaction about the matter. Regards!
P.H.Chan, Seri Kembangan.

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rachelken
, US
Sep 02, 2015 7:41 am EDT

I bought Toyota Vios 1.5G less than a month and i am hearing the noises already. I am suspecting the noise is from the engine. The noise is even there when the car is not moving.

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Toyota unlawful business dealings

I was looking for crazy 8 car loans. They gave me an address so i gps it and instead of crazy 88 dealership it was rick case fiat. They seem to be using or are behind a scheme to hurt people with low credit scores. I bigger problem is that they added 2 other cots for my car. Skyline and gap both of which my finance company stated were not required. The staff at rick case fiat have been deceiving and won't allow me to talk to the general manager. I believe that isreal washington, the guy that sold me my car is the main source of this deception. Both the gap and the skyline were added to my loan. I need to know how can i file a complaint and to who i file my complaint.

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rrrwww
, NI
Dec 13, 2010 7:01 am EST
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Bad after sales service by these guys...

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Toyota Veterans discount

was going to purchase 2 vehicles from my local Toyota dealer. I'm a Retired Army and a Desert Storm Vet. I Retired in 2001 with 20 years in. here what got me Toyota only gives a discount up to one year a person gets out or retired from the service on some vehicles none. Unlike other dealers it a military discount all the time no mater how long you been out as long you have a DD-214. so when the sale person informed me of this we (me and my wife) got up and went to FORD and got $500 for both cars. to me Toyota not Military friendly.

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Toyota bad service / many parts damage

I had sent (Towed) my accident car Toyota Vios to UMW Toyota on 17 Oct 2014 but up today 15th Dec 2014 Toyota never move the car for repair and left at hot sun and heavy rain at their service centre. This car get rusted and cable spoil. I lost confident on Toyota.

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Toyota customer service

I called Toyota Finance to make my last payment at Toyota Finance took and I was not able to access my account. It took nearly 10 days before I could figure out the prompts and find a live person . I would be placed on hold through the automated service and suddenly disconnected. Finally, I was able to talk to a person, the first woman that answered the telephone and was extremely rude and not wanting to help me at all. I asked her why I had to go through the Recovery Department…I did not understand what that was. I asked if it was a repossession department and she said it was. I did not understand why my vehicle was being repossessed. She put me on hold for 40 minutes. Than Agnes got on the phone and she was even ruder and confirmed my truck was being repossessed. I told her that I had not received any papers. I told her I did not understand and she told me I was not my fault that I did not understand.

I asked to speak with someone else and she refused. I asked for a manager and she would not transfer me. She pretended to transfer me to a manager, she actually transferred me into a woman's voicemail that was on vacation for another week. At this point, I called my sister very shaken, 3 hours later, she reached a live person named Tom who confirmed my truck was not in repossession.

So, after lying to me, refusing to give me my last payment information Agnes is still working at Toyota Finance. I never did get a pay-off amount, my sister had to call again. I called today, I made the payment on November 25th - Agnes said she would need a few days to confirm. I am certain since the payment is confirmed from my bank, Toyota has it. She is just being vengeful. Today, she said there is an order for Toyota to pick up my vehicle. I am not sure if she is lying or telling the truth this time. I did not receive a letter, nevertheless, I am afraid to leave my house.

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Toyota Faulty car engine transmission

I bought a Toyota Diesal 1.4 with an MMT gearbox in 2009.There was aproblem initially with the software and Toyota had recalled a number of vehicles worldwide. This MMT design is known to be problematic with Service centres and owners.A few months ago, the gearbox started slipping out of the drive position into neutral without warning.I experienced numerous breakdowns and problems with safety when driving.Toytota never showed me the curtesy of a reply but I know they are fully aware of the problems relating to these gearboxes.
The only option I had was to get it repaired at a cost of £2, 150.00! which I paid.The replacement parts are only guaranteed for a year, which is a disgrace as far as I am concerned .At the time of the repair my car was less than five years old and had 54, 000 miles on the clock.This expense is not reasonable or fair for a car in that condition and I am struggling at the moment to find a way of redressing the problem with the cost, which I feel Toyota should contribute to.Their 'silence' speaks volumes as far as I am concerned.This year they had another worldwide recall for their cars.They do not live up to the hype they promote in my experience and I could never buy one of their cars again as I have no confidence in their product or feel valued as a customer..

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Simon1982
, US
Aug 05, 2018 5:24 am EDT
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Please please can you report this to DVSA as they are now investigating this issue. The more reports coming in the better chance they will do something. Even if you have the repair done or have since disposed of the car it may still be of help.

More information on my current dealings in this matter can be found on here:
https://www.toyotaownersclub.com/forums/topic/184468-mmt-gearbox-fault-p0810-error-code/

Toyota In-depth Review

Header 1: Overview of Toyota

Toyota is a renowned automobile manufacturer that has been producing high-quality vehicles for decades. With a strong reputation for reliability and innovation, Toyota has become a trusted brand in the automotive industry. Whether you are looking for a compact car, a family-friendly SUV, or a powerful truck, Toyota offers a wide range of vehicles to suit every need and preference.

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Header 5: Safety Features and Ratings

Safety is a top priority for Toyota, and their vehicles are equipped with advanced safety features to protect both the driver and passengers. From standard features like airbags and anti-lock brakes to advanced driver-assistance systems like lane departure warning and adaptive cruise control, Toyota vehicles offer comprehensive safety options. Toyota consistently receives high safety ratings from reputable organizations, providing customers with peace of mind on the road.

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Toyota stays at the forefront of automotive technology, offering a range of innovative features and connectivity options. From touchscreen infotainment systems to smartphone integration and advanced navigation systems, Toyota vehicles are equipped with the latest technology to enhance the driving experience. Additionally, Toyota offers features like wireless charging and Wi-Fi connectivity to keep you connected on the go.

Header 7: Customer Service and Support

Toyota is committed to providing excellent customer service and support throughout the ownership experience. With a vast network of dealerships and service centers, Toyota ensures that customers have access to reliable maintenance and repair services. Additionally, Toyota offers comprehensive warranties and roadside assistance programs, further enhancing the ownership experience.

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Toyota offers competitive pricing across its vehicle lineup, providing customers with value for their money. Whether you're looking for an affordable compact car or a luxurious SUV, Toyota offers a range of pricing options to suit different budgets. Additionally, Toyota provides flexible financing options and lease programs, making it easier for customers to own their dream vehicle.

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As a leader in the automotive industry, Toyota is committed to environmental sustainability. Toyota has made significant strides in developing hybrid and electric vehicles, reducing emissions and promoting eco-friendly transportation. With initiatives like the Toyota Environmental Challenge 2050, Toyota aims to create a sustainable future through innovative technologies and practices.

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Toyota vehicles are known for their excellent resale value and longevity. Thanks to their reputation for reliability and durability, Toyota vehicles retain their value well over time. Whether you plan to sell or trade-in your vehicle in the future, choosing a Toyota ensures that you'll get a good return on your investment.

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Customer satisfaction is evident in the numerous positive user reviews and testimonials for Toyota vehicles. Many owners praise the reliability, performance, and overall satisfaction they experience with their Toyota vehicles. Reading user reviews and testimonials can provide valuable insights into the ownership experience and help potential buyers make informed decisions.

Header 12: Comparison with Competitors

When comparing Toyota with its competitors, it consistently stands out in terms of reliability, quality, and resale value. Toyota's extensive vehicle lineup, advanced safety features, and fuel-efficient options give it a competitive edge in the market. Additionally, Toyota's commitment to environmental sustainability sets it apart from many competitors.

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Choosing Toyota has numerous advantages, including exceptional reliability, a wide range of vehicle options, and strong resale value. However, it's important to consider individual preferences and needs. Some potential drawbacks may include higher initial costs compared to some competitors and a less sporty driving experience in certain models.

Header 14: Conclusion and Recommendation

In conclusion, Toyota is a reliable and reputable brand that offers a diverse range of vehicles to suit various needs and preferences. With a strong focus on quality, reliability, and innovation, Toyota consistently delivers vehicles that exceed customer expectations. Whether you're looking for a fuel-efficient hybrid, a spacious SUV, or a reliable sedan, Toyota is a brand worth considering.

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