The complaint has been investigated and
resolved to the customer's satisfactionResolved Tootoomart — fake merchandise - non receipt
resolved to the customer's satisfaction
I bought what was supposed to be 10 sets of Authentic Callaway golf clubs for $1300. What I received was 4 sets of FAKE Callaway clubs. As soon as i noticed these were fake, i cancelled my order and requested a refund. I tried repeatedly to get my money back with no luck. I paid with PayPal, so I filed a complaint with them. They informed tootoomart about the complaint. As soon as tootoomart found out about the PayPal complaint they offered me a refund of $1100, and i could keep the clubs i had recevied. I agreed to this. I was then informed by PayPal ( paypal sucks by the way ) that since I didnt make this purchase on e-bay, that they wouldn't help me, and they promptly closed my complaint. They informed tootoomart that the complaint was cancelled, and that was the last i ever heard from tootoomart. They NEVER sent my refund. They have stopped responding to my e-mails alltogether. Needless to say, I NEVER got my golf clubs either. I now have 4 sets of fake clubs ( worthlesss ), and I am out $1300. Tootoomart has refused to communicate about this in anyway. They took my money, sent me some junk, and completely stopped responding to e-mails when i asked for a refund. They are a ripoff... buy at your own risk. The merchandise is fake, and you wont get your money back. BEWARE.!!