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resolved to the customer's satisfaction
Tony Roma's RestaurantBad service


Why is it so difficult for Tony Romas at 2040 North Rainbow Blvd, Las Vegas, Nevada to provide the customers with what they ordered and what they paid for?


  • De
    dee2009 Sep 06, 2009

    Last night my husband and I went to dinner at Tony Romo's in Encino, Ca. After the meal we went to the front lobby and handed the hostess sixty dollars. The bill was $46.50 . The young lady returned a few minutes later with only three dollars and change.

    My husband was furious and said where's the rest on the money. Suddenly a huge bouncer appeared, followed by an older assistant manager. The older gal quickly stated she saw the money and you received the correct change. Her contention was there was only $50.00 in the pouch.

    My husband called the restaurant manager today and the manager said his books balanced. Case closed.

    The manager believes that his staff would not steal. What do you think?

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