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TogoFogo Customer Service Phone, Email, Contacts

TogoFogo
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1.0 4 Reviews

TogoFogo Complaints Summary

0 Resolved
4 Unresolved
Our verdict: Engaging with TogoFogo at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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TogoFogo reviews & complaints 4

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Newest TogoFogo reviews & complaints

ComplaintsBoard
S
12:55 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

TogoFogo complaint about the product and the agent of togofogo

I gave a complaint about the product which I receive and I got a call from togofogo agent for returning the product I gave my bank details to credit my amount but these frauds took the bank details and took 5500 amount from my account the contact number I got call as togofogo is [protected] he transfer the amount through Paytm from my account rupees 5500 as a togofogo agent the details of mine is give by Togofogo I want my money back give me proper reason for the mobile and the amount which I take but ur agent with is unknown fraud

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ComplaintsBoard
R
9:50 pm EDT

TogoFogo nokia 5332

Hi,

This is revanth from bangalore. Actually I order nokia mobile 5332 by one get one free mobile (1 product). My order date is 09.08.2017 and I already make a payment 2111/-. And I get the sam and mild conformation all so.
But now got the mail like this.
Order cancel reason: prepaid transaction failed order cancel by system.
Y you people canceled my product. I want that product please deliver with in one day also I attached my order screen shot in below

Thanks & regards
Revanth
P: [protected]/[protected]

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M
9:44 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

TogoFogo mi3 note 3 mobile

Hi myself mayur
I have ordered an Mi note3 without knowing that this website is second sale. I want to return the product due to its a second sale and main reason is between the touch and display a gap is their. So am kindly requesting you to guide me about the return procedure... And i request to get my money back?

Please am requesting you to take back the shipment and return my money...

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Is TogoFogo legit?

Our verdict: Complaints Board's review suggests TogoFogo is mostly legit with an 79% trust score, signaling it's safe for transactions. Yet, with a resolve complaints rating below 0% caution is advised. Before engaging with TogoFogo, reviewing user feedback and how TogoFogo addresses complaints can provide deeper insights. Always protect personal and financial information when interacting online, especially with TogoFogo. Trust, but verify.

TogoFogo earns 79% level of Trustworthiness

High Trust Suggestion: TogoFogo evaluated with 79% trust by Complaints Board. Safe for use, yet remain cautious with personal data.

We found clear and detailed contact information for TogoFogo. The company provides a physical address, phone number, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

However ComplaintsBoard has detected that:

  • There was some difficulty in evaluating or examining the information or data present on the togofogo.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • TogoFogo protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to TogoFogo has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • The registrar associated with TogoFogo has been found to be used by several spammers and scammers, which could indicate a potential threat to users.
  • We conducted a search on social media and found several negative reviews related to TogoFogo. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
H
6:45 am EST

TogoFogo my refund

I made a purchase on this website and never received my order. Only later I was told that my order was cancelled because it was no longer in stock. It took them over a month to inform me about that. I was promised a full refund but still no sign of my money. I'm quite nervous, because according to what Togofogo rep said I was supposed to get my refund within a couple of days but it's over two weeks now and nothing. They stopped replying to my messages! Please Togofogo contact me as soon as possible, I need to know when will I get my money back!

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Z
Z
Zigs
, IN
Oct 15, 2018 10:06 pm EDT

I receive my phone but it was not in good condition so I bad so return to got another phone in xchange but it was not got so I was filing a complaint

P
P
preethi j
, IN
Oct 02, 2018 12:26 pm EDT

Today from bank of togo fogo have called me regarding my previous refund issue.
& Asked for bank details & continuously they was withdrawing from my account nearly 1 lakh . so want immediate action, . if not i have to file a complain regarding this & at Togofogo.

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Hasnath Quidwai
, US
Sep 18, 2018 11:22 am EDT

Dear sir,
I got a defective mobile phone
I request you to take it back this defective product, network is not coming, lot of scratches,

So kindly send ur executive to take it back and refund soon
Order no TO1709061372

Regards
Hasnath
Cell [protected]

S
S
samuels7994
, IN
Sep 10, 2018 11:19 am EDT

date of incident : 28/09/2017

i have purchased nokia c5-03 handset but the touch screen of the doesn't working properly even though i had requested to refund it but the togofogo cc doesn't respected me. i didn't except this from togofogo cc.

regarads :
samuels

samuels7994@gmail.com

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ShahrukhP
, IN
Sep 10, 2018 4:48 pm EDT

Shahrukh Hamid Pathan. My 6000 rs send
iFSC cod  BKID0000611
Account number  - [protected]

S
S
ShahrukhP
, IN
Oct 08, 2017 3:43 am EDT

made a purchase on this website and never received my order. Only later I was told that my order was cancelled because it was no longer in stock. It took them over a month to inform me about that. I was promised a full refund but still no sign of my money. I'm quite nervous, because according to what Togofogo rep said I was supposed to get my refund within a couple of days but it's over two weeks now and nothing. They stopped replying to my messages! Please Togofogo contact me as soon as possible, I need to know when will I get my money back

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Contact TogoFogo customer service

Phone number

+91 965 000 2107

Website

www.togofogo.com

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