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CB Auto Parts and Repair Stores Tire Kingdom 23193 Sandalfoot Plaza Dr, Boca Raton, FL, 33428, US
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Tire Kingdom
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Tire Kingdom company logo

Tire Kingdom

23193 Sandalfoot Plaza Dr, Boca Raton, FL, 33428, US
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3 complaints
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Working hours
Mon
7:00 am - 7:00 pm
Tue
7:00 am - 7:00 pm
Wed
7:00 am - 7:00 pm
Thu
7:00 am - 7:00 pm
Fri
7:00 am - 7:00 pm
Sat
7:00 am - 7:00 pm
Sun
8:00 am - 4:00 pm
ComplaintsBoard
A
10:45 am EDT

Tire Kingdom - wheel alignment

On 9/3/19 I went to your sandalfoot location in florida and did 3 new tires and also asked about doing a wheel alignment for my 2012 prius c hybrid. Your tech that day is name armen took the car and did tires changes which are fine but when we picked up the car the wheel is turned 75 degrees sideways and said to us that he did wheel alignment but he cannot do "steering wheel sensor reset" for a prius and we would have to go to a dealership. So my complains is why would you do wheel alignment on the first place if my car is hybrid and cannot be reset with your computers?
This is my 18 year old daughter who drives this car! Now martin (manager) who we called to complain said "we cannot help you" take it to a toyota dealership! Toyota will charge us more than we paid you, is there a way for tire kingdom to cover those fees from toyota due to your unprofessional staff? Please call me asap of email me back what can be done by you that we can all resolve this asap before we get to an accident due to wheel being crooked.
My cell# [protected]
My email [protected]@aol.com
Thank you!

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K
10:08 am EDT

Tire Kingdom - tire alignment

A 1 yr alignment package was purchased for the vehicle for 124.99
After bringing in the vehicle 4 times to insure it drives straight I was informed that an additional fee of 107.99 was now due. Both the Service Mngr Armond -Poblete and the Strore Mngr Martin Germain were only willing to do the work for the additional price. I was told the 124.99 does not cover the Camber adjustment and according to Martin Germain they NEVER touch thosse bolts. I have been a customer at this location since March of 2014 . The actions of the above individuals has forever tarnished the Tire Kingdom name and I will never recommend TBC again. .Please respond

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Update by Kissjeff
Jul 29, 2019 10:09 am EDT

waiting on action

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J
6:38 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Tire Kingdom - worse repairing

I went to tire kingdom to fix the noise coming out of my front wheels, when we went for a test drive they told me that the noise is coming from right wheel, but they started fixing that problem they said the bearing and the bub needs to be completely changed on the left wheel.

I thought that the mechanic knows very well about the cars, I believed him and said ok to fix it ($400). They took 4 hours to fix it and after paying the money when I was driving I didn;t find any difference in the car, I hear the same noise. So I returned back to the office and asked them, now they are telling me to replace the other wheels bearing and the hub.

How cruel they are, they made me to pay $400 without fixing the problem and asking me to fix the other wheel, am I in america?

So guys please don't go to tire kingdom. Please. Dont be a victim like me.

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Update by Jags_Boca
Apr 10, 2010 5:14 pm EDT

I went to Tire Kingdom to fix the noise coming out of my front wheels, when we went for a test drive they told me that the noise is coming from right wheel, but they started fixing that problem they said the bearing and the bub needs to be completely changed on the left wheel.

I thought that the mechanic knows very well about the cars, i believed him and said OK to fix it ($400). They took 4 hours to fix it and after paying the money when i was driving i didn;t find any difference in the car, i hear the same noise. So i returned back to the office and asked them, now they are telling me to replace the other wheels bearing and the hub.

How cruel they are, they made me to pay $400 without fixing the problem and asking me to fix the other wheel, am i in America?

So guys please don't go to tire kingdom. PLEASE. you will be punished like me. Dont be a victim like me.

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