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4.4 3456 Reviews

Tinder Complaints Summary

5 Resolved
486 Unresolved
Our verdict: If considering services from Tinder with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Tinder reviews & complaints 504

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M
3:12 am EDT

Tinder tinder app

my number is some how corrupted when I put it in the tinder app and when I hit resend I get a bunch of letter code behind the number code I haven't even got to use the app because I always get a error code my number is phone [protected] my email is [protected]@yahoo.com or [protected]@gmail.com I feel some how hacked some one is deliberately causing havoc and corrupting peoples profiles. I hope you can solve the problem so far im not impressed and thinking of using alternative sights instead.

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G
5:26 am EDT

Tinder banned for no reasons

I am disgusted and appalled at how I have been treated, like some criminal and I have not committed any violations. I had created a new app and been on the site for less than 24 hours when I was banned. I have had no contact with other members during this period. Quite frankly, guilty is not a good practice.

Disgusted. I'll not be using the App ever again and I'll be telling all others to not use it. Might want to rethink your practices; there are hundreds of complaints about this same experience with other users.

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W
6:39 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Tinder banned for no reason

Paid this morning, banned within the evening. Have a photo of my and then a photo of my cat? So stupid
I haven't even had the chance to like anyone etc before it banned me straight away!
Seems like it's a common occurrence for gold members to get banned which means tinder will always get that one off non refunded payment and an easy way to make definite cash

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A
7:53 pm EDT

Tinder my account was banned

I am wondering why my account was banned I believe I haven't done anything wrong and I haven't even got matches and I get banned before I could make any matches like I get banned the next day I create the account every app is blocking me and I read the policy and I haven't done anything to breaks rules in really confused please tell me what I did wrong

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R
5:43 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Tinder dating application

Tinder banned my account without any valid reason and without any notice, and without any explanation after they let me subscribe for 1 year.

I want to fill an official complaint against them for cheating me and taking my money then they banned my account without any valid reason.

I already contacted them by they didn't reactivate my account yet.

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T
11:11 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Tinder tinder account banned

So I haven't really been on tinder much I bought gold A little while ago and I checked my account today and it was banned. I haven't broken any rules and I looked them over so I'm not sure why my account got banned. Could my account be reactivated?

I don't really have anything else to add because there's no reason I should've been banned. This isn't the first time it's happened either

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J
9:41 am EDT

Tinder shut off my account when I did nothing wrong.

I did nothing wrong. My account got banned. I want access to my account or atleast a new account. I tried just saying whatever and starting a new profile, and it didn't work. So I have no idea what I should do... Had the same account for years. Lost all that information. I need an explanation, or some type of reasoning for what is going on. Would be different if I was disrespectful - but no. Help.

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S
4:17 am EDT

Tinder dating app

Tinder is fun dating app but as women we are flicking through pictures than involve men with there tounges out and there shirts off or worse. Why does tinder think it is acceptable to have us have to view these pictures in order to use their service . you cannot complain unless you first like that photo.. NOT acceptable. Tinder has a duty to women not subject us to these offensive advances . Are they not requires to be respectful to omen using their app? they should be screening all the photos they go up ... I hope a claasier app takes them out of bussiness. What is there legal obligation here. This is surely wrong. Tinder you Your practices are POOR

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L
9:35 am EDT

Tinder banned account & appeal

To whom it may concern,

This is the third attempt to make contact with the relevant authorities at tinder.

My partner and I set up an account on tinder to find a woman who might be interested in our polyamourous relationship.

As far as my partner and I were aware (through reading and rereading your rules and guidelines) this account was in accordance with the terms of use, community guidelines and was not offensive or inappropriate.

I would like to appeal the decision to ban our account and would like to inquire as to why exactly it was banned at all.

Thank you.

Kind regards,

"Lillith".

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H
6:31 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Tinder fake tinder account using my son's photos

Good day

a perpetrator has created a fake tinder account, unlawfully using photos of my minor son's instagram account without his knowledge or permission.

We have contacted Tinder, but have not received any feedback or acknowledgement of receipt.

Could you urgently assist to get this account suspended and also to get the information of the creator of the account.

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R
3:33 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Tinder banned for no reason

I tried getting on my tinder account and it stated that I had been banned for violating terms, but I don't understand what I did wrong. I purchased the tinder gold and I haven't said anything provocative. I haven't pretended to be someone else and I'm certainly not a bot. So, I'm curious as to why I was banned. I found a really nice guy on there and tinder was my only source of speaking with him and now I'm mad because I've been banned for doing absolutely nothing. Can I at least have my money back since I just purchased it today and didn't hardly use it? I'm disappointed in this company for banning so many people who have done nothing against your terms.

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A
10:51 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Tinder tinder

I am trying to cancel my subscription, but there is no reply from customer service to confirm it is cancelled.
I have been trying to contact them and I only get automatic response with instructions from their website which never work.
They took money for this moth and I am afraid they will keep doing that every month
Reference Code:
TNDR.ec3ccc55-2246-47b9-8041-f907a118b10a
Confirmation Code:
RT.64949faa-954f-4a53-a18f-f86d9c1a5b8d

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N
7:54 pm EDT

Tinder tinder ban

Hi I'm emailing due to my tinder account being banned for [protected]. I haven't been explicit or inappropriate with any of my matches. I don't understand why I'm unable to access my account. I also never received an email informing me of the ban.
How do I dispute this or find answers as to why it happened. It seems anyone can report you and your account is banned without any investigation.
Please contact me
[protected]@hotmail.com

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S
6:26 am EDT

Tinder i’ve been catfished

I've been catfished multiple times on ‘tinder' even though I've never used the application. I want it to stop as I feel like my privacy is violated and I feel bullied. As a uk citizen, I kindly ask for my request to be accepted.
Below, are pictures of when my friend got ‘matched' with me. This unknown person pretended to be me and spoke to my friend

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F
1:27 pm EDT

Tinder photos of ladies

Hello. Please tell me why I have to tolerate photos of dogs, cats, farms, buildings, jewellery, flowers and goodness knows what else except the LADIES? HELLO! It must be against your rules. Photos of everything else except the women.
Please.? Give a guy a break?
Would you mind answering me at [protected]@yahoo.es
Also. The women have so many more rights here. It should be common courtesy that all women should at least answer.

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J
2:02 pm EDT

Tinder I was banned from tinder for unspecified user agreement violations

I am a paying member, who has been using this service for 4 years. I read the policies and cannot determine what conduct I engaged in to warrant a ban from Tinder services. I suffer from depression, anxiety and agoraphobia, thus, your service has been essential to my contact with the world. I have been able to make friends and invite people to my home for social, therapeutic and romantic engagements. I have had long-term relationships with people whom I met on Tinder. I have been traveling for the last 3 weeks and through Tinder, I met a friend in NYC, who provided me with emotional support and then drove me to my daughter's graduation and held my hand during the commencement. I was able to celebrate my daughter's achievement despite the emotional chaos generated by my ex-husband's wife. To an individual who is afraid to and rarely leaves her home, Tinder is a means of making connections that are simply not available to someone who can go out, meet people and enjoy the world. I don't know what I did, but I regret any conduct on my part in violation of your policies. I request that you consider my appeal and reinstate my account and access. I promise, should you grant me access, that I will be compliant with account user policies and normative rules of behavior. And, should you grant my request, I will be so grateful to have my membership restored. Thank you for your kind consideration.
Jacqueline Singh
[protected]

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Update by Jacksingh
Jun 28, 2019 10:38 am EDT

Hello, I have been a paying subscriber to Tinder since 2016. I suffer from depression/anxiety and agoraphobia. Tinder has been a critical tie to the outside world, opening up possibilities for meaningful social and romantic interactions that I would not otherwise enjoy. I would like to specifically apologize for my conduct that resulted in the termination of my account; however, I after reading the agreement, I still cannot determine the basis of the violation. I do regret any conduct on my part that failed to comply with Tinder policy and, should you consider my appeal to your decision to ban my services, I will be compliant with the user agreement and social norms of behavior.

Thank you for your consideration of my appeal of your decision to ban me from Tinder services. I am remorseful for all of my behaviors in violation of Tinder policy. Please consider this a significant warning to me that I was careless and crossed the line. I miss my membership and ask that you kindly restore my account. Thank you.

Jacqueline Singh
[protected]

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V
11:38 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Tinder gold

Hello, my account was just banned after I subscribed to your gold 1 yr service. My account had no issues previously (approximately one month or so of service) and did not violate any terms both in verbaige or pictures. Banned occured occurred after upgrade (purchase date 06/23 and banned same day)

Account was under phone [protected] (I believe this is accurate as it was automatic on my iphone)..if not I have can look back and find the account.

This was processed through apple under apple id - [removed], [protected]@yahoo.com

my email is [protected]@yahoo.com

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B
7:38 am EDT

Tinder gold

Dear tinder I paid £27.99 through apple to open a tinder gold account however so far I have been unable to access it as it keeps telling me that there is no account in my name even although the money has been taken from my account my details are kenny donaldson [protected]
[protected]@yahoo.com I had an account before phone 0044 [protected] I live in Kiev but travel between Ukraine and the uk can you please solve this problem for me
Ps when I had my tinder account before it said I had broken the terms and conditions but never gave any explaination as to why
So therefore could you either instruct me on how to open a gold account or close my account
It tells me there is no tinder account under my name and won't let me log in

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Update by Broxis
Jun 20, 2019 8:00 am EDT

Dear Tinder I would like to complain in the strongest possible terms about my tinder account
I had a tinder account before which I closed and then re-opened on the 16/06/2019
I opened it with a tinder gold account however after taking £27.99 from my bank account it never let me use the tinder gold account saying that there was no such account under my name my email address is kdonaldson123@icloud.com and the phone number I used to open my account is +[protected] my name is Kenny Donaldson and I also use another E-mail of donaldsonk32@yahoo.com and another phone number of +44 [protected]
Can you please sort this out I have contacted you in the last few days but with no reply

Sent from my iPhone

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H
1:37 am EDT

Tinder someone is using my pictures with a different name

A girl named Rhea from bombay location is using my pictures and has made a fake profile. Please report that account as soon as possible.
She has been matching with people impersonating me. It can be misused for something bad also so please on precautionary basis report that profile. It is mostly in the area range of navi mumbai and even touches the range of mumbai
Thankyou

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S
7:54 am EDT

Tinder hello

Good afternoon,
My name is Seamus Hackett and have been a member for over a year now. I tried to log on with my mobile phone and found I was banned from my account. I also tried from Facebook. I have not been given any reason as to why this has happened only a standard answer saying I has violated the terms of the membership. I whole heartedly despute the reason. I have not had any altercations with any members or submit any thing offensive. My e mail is [protected]@fibrelay.co.uk my mobile is [protected] Can you please look into the reason this has happened?
Thank you
Seamus Hackett

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Tinder Customer Reviews Overview

Tinder is a popular dating app that has revolutionized the way people meet and connect with each other. The app has received a lot of positive reviews from users who have found love, friendships, and casual relationships through the platform.

One of the most significant advantages of Tinder is its user-friendly interface, which makes it easy for users to navigate and find potential matches. The app also allows users to customize their profiles and preferences, making it easier to find compatible matches.

Another positive aspect of Tinder is its large user base, which increases the chances of finding a suitable match. The app also offers a range of features, including the ability to swipe left or right on potential matches, messaging, and the option to link social media accounts.

Tinder has also received praise for its safety features, including the ability to report and block users who engage in inappropriate behavior. The app also offers a range of privacy settings, allowing users to control who can see their profile and personal information.

Overall, Tinder has received overwhelmingly positive reviews from users who have found the app to be an effective and enjoyable way to meet new people. With its user-friendly interface, large user base, and range of features, Tinder is a top choice for anyone looking to connect with others online.

Tinder In-depth Review

User Interface and Experience: Tinder offers a sleek and intuitive user interface that makes swiping through profiles a breeze. The design is clean and modern, allowing users to easily navigate the app and find potential matches. The overall experience is enjoyable and addictive, keeping users engaged and coming back for more.

Registration Process: Signing up for Tinder is quick and hassle-free. Users can create an account using their Facebook credentials or opt for a phone number verification. The process is straightforward, and within minutes, you'll be ready to start swiping and connecting with others.

Matching Algorithm: Tinder's matching algorithm is based on a simple yet effective concept of mutual interest. The app analyzes your preferences and behavior to suggest potential matches. It takes into account factors like location, age, and common interests to present you with profiles that are likely to be a good fit.

Communication Features: Tinder offers a variety of communication features to help users connect and interact with their matches. The app allows you to send messages, exchange photos, and even make video calls. Additionally, the "Super Like" feature lets you express a higher level of interest in someone, increasing your chances of making a meaningful connection.

Privacy and Security: Tinder takes privacy and security seriously. The app allows users to control their visibility and choose who can see their profile. Additionally, you can report and block users who exhibit inappropriate behavior. Tinder also ensures that your personal information is protected and not shared with third parties.

Membership Options and Pricing: Tinder offers both free and premium membership options. While the free version allows you to swipe and match with others, the premium subscription unlocks additional features like unlimited likes, passport to swipe in different locations, and the ability to see who likes you. The pricing is reasonable, and there are different subscription plans to choose from.

Mobile App Performance: The Tinder mobile app performs exceptionally well, providing a smooth and seamless experience. The app is responsive and rarely crashes or freezes. It is optimized for both iOS and Android devices, ensuring that users can enjoy the app's features without any technical glitches.

Customer Support: Tinder offers reliable customer support to assist users with any issues or concerns. They provide a comprehensive FAQ section on their website and offer email support for more specific inquiries. The response time is generally prompt, ensuring that users receive the assistance they need in a timely manner.

Success Rate and Quality of Matches: Tinder boasts a high success rate and delivers quality matches. The app's algorithm effectively filters potential matches based on your preferences, increasing the likelihood of finding compatible partners. Many users have reported finding meaningful relationships and even getting married through Tinder.

User Feedback and Ratings: Tinder has received positive feedback and high ratings from its user base. Users appreciate the app's user-friendly interface, effective matching algorithm, and the ability to connect with a diverse range of people. The app continues to evolve and improve based on user feedback, ensuring a positive experience for all.

How to file a complaint about Tinder?

Here is a guide on how to file a complaint against Tinder on ComplaintsBoard.com:

1. Log in or create an account:
- If you already have a ComplaintsBoard.com account, log in. If not, create a new account.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Tinder in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Tinder. Mention key areas of concern, any transactions with the company, steps taken to resolve the issue, personal impact, etc.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps to effectively file a complaint against Tinder on ComplaintsBoard.com.

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