The complaint has been investigated and
resolved to the customer's satisfaction
Timex storeBad service

I purchased a watch overseas the battery went dead so I went there believing I would have a simple battery replaced, the sales person assured me that she new how the replace the battery but after sticking a screw driver into the battery well without pushing the battery release bottom the watch didn't work the manager said its nothing she would do and her manager would believe what ever she told him and nothing would be done after filling out a complaint online there manager called me and said he would give me a timex watch if I give him my titanium adratica watch, bad service all the way around he wanted a $300 watch for a cheap timex beware if you have a watch you care about don't go there

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