The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Timeshare Rental AgreementScam

O

Gave Resorts International $549 fee to list a timeshare that I had just purchased from Sunset Lagoon while on vacation in Cancun Mexico. At the time of purchase, I was given a guarantee of a fixed amount of rental income for two years. I was also guaranteed that Resorts International would sell my existing timeshare for $10, 000 within 90 days. Sunset Lagoon gave me a document from Resorts International that was to serve as guarantee for monies due, and I was required to pay Resorts International the $549 in order to get the money promised me. I discovered that neither Sunset Lagoon or Resorts International had any intention of paying me the guaranteed amounts of rental and sale income after inquiring at both businesses prior to signing the Resorts International contract that was received 6 weeks after I paid them. The contract said I could cancel if within 21 days of contract date, so I called to cancel and request a refund. Over the next few weeks I called, faxed and emailed Resorts International to check status of my refund. To date I have not received a refund and cannot get any member of management to return my calls. I was told that the president of this company - Phaedra Almstead - does not talk to customers. Apparently the general manager - Diane Peterson - doesn't deal with issues either. The customer service people never give their real names either. All this tells me that Resorts International is a SCAM and it is run by crooks.

Responses

  • Jb
    jb123 Jul 02, 2009

    Request for Information
    NOf, please take notice that Resorts International Marketing Group wishes to take action against you due to allegedly false statements made by you (the 'Action'). Please respond to this with your true and correct contact information to: Joseph W. Barber, Esq. via email ([email protected] ) or facsimile [protected]).

    Joseph

    -1 Votes
  • No
    NOf Apr 27, 2009

    THIS IS THE SAME AS RESORTS INTERNATIONAL MARKETING INC. I WAS ROBBED BY PHAEDRA ALMSTEAD and her mother BARBARA McVAY.
    THEY ARE SCAMMERS AND THIEFS, JUST SEARCH FOR THEIR NAMES ON ANY SEARCH ENGINE

    Resorts International Marketing Corp.

    www.luxuryresortmanagement.com

    Resort Advertising Network

    Phaedra Almstead

    Barbara McVay

    Phaedra's ex-husband is a member if the mexican mafia, and part owner of timeshare resorts that send Phaedra her clients she scams.

    DO YOUR RESEARCH

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    Submit

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.