The complaint has been investigated and
resolved to the customer's satisfactionResolved Timberteck decking — No warning about slippery surface
resolved to the customer's satisfaction
Last year I installed TimberTech flooring on my deck. I am pleased with the product but it is too slippery to hold an extension ladder with rubber feet. Last week, when the deck was perfectly dry, my ladder slipped out from beneath me dropping me about 5 ft down to the decking. A broken knee and foot was the final result. Had I know that the surface was more slippery than it appeared, I would have blocked the ladder's feet. Has anyone else had this problem? I could not find any warning in TimberTech's material.