Tim Hortons reviews and complaints 2
View all 3010 complaintsTim Hortons - stopping you from pulling up to drive thru windows
Only person in drive thru drive to pick up window then have employee waving arms to stop.
Wtf.
Also shoving food and drinks at you while you try to put bank card back in wallet.
Then telling you to move along.
All so they can keep 5 star rating.
With no care about customer at all.
Never go back to this location again
Been going on for several months
Terrible service at this location
Tim Hortons - cold food, incorrect orders consistently
The occasional mistake is reasonable. However I have to say this particular location makes mistakes every single time I make a purchase in the drive thru. Specifically today, I order wraps and bagel. Everything was cold. But yet I asked for "double" toasted.
Wrap was cold including egg and sausage. Not sure how that is acceptable. Chicken chipotle wrap was entirely cold as well. That is including chicken and wrap. I've had these exact same items at other locations which provide warm food every single time.
On numerous occasions I am given the wrong food. Unfortunately because I use drive thru for convenience I am considerate of those waiting behind me and do not double check my order every single time, such as today.
I live in the area so choose to go to this location out of convenience. I can't tell you how many times I've witnessed other people being given incorrect orders which is prob why the drive thru is always backed up and doesn't move. Perfect example is the Tim hortons on Barnet. Amazing service and far busier than sunwood location. This goes to show the lack of training and management.
Latest Tim Hortons Reviews
About my chicken sandwich I would like two rolls and give 150 points. Food quality and store customer service Coffee cups Yoghurt with berries and granola, and also cheese croissantGiving a Voice to Consumers
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your problem was probably to do with immigrants. Filipinos, muslims, Africans, etc.
All non-white [censored] type of people.
Garbage immigrants. Send 'em back to where they came from.