Tim Hortons — employer extortion and possible discrimination
My son Dominique Suggs was an employee at this location and had been for a few months. He worked on average 4 days a week. He was well past his probationary period and a hard worker who implemented the Mass Transportation Authority to get to work most days while attending school. He is only seventeen years old. He was told one day that the register was $45 dollars short and that he was expected to pay the money out of his pocket. I told him that this was not a procedure that legitimate businesses follow and I asked him how many people used that register on that evening and he said three, which was evidenced by them deciding to make each individual pay $15 each in a note that Melissa, the store manager posted on the bulletin board, along with the name of the three employees. I told my son to take a picture of it because it seemed as if she and possibly other individuals were committing extortion. I asked him if they had video surveillance and he said that they did. I also asked him if a legitimate investigation or audit was performed and he stated not to his knowledge. Then they went further and shorted his paycheck four hours and did this continually for two pay periods. I confronted them because after the first pay period they told him that they was taking him off the schedule until he payed his portion. I advised him not to because by doing so he would be agreeing to the accusation and also because if he allowed them to extort money from him they would do it again. I also made Melissa provide documentation of the incident in writing which she did. They ended up reimbursing him for the four hours on his final check in the third pay period and did not pay him for the last two days that he worked. So not only did they attempt to commit a crime they also illegally withheld wages from him that he worked for. I believe this was because he is young and a minority. And I'd they did it to him, they have or will attempt to do it to others. I called the corporate office to file a complaint and never received a response from him. But as in everyday actions, "evil is justifiable of its own". I have retained documents concerning this incident and can produce them on demand as I am submitting this complaint on my IPhone.
Updated by Valencia Suggs · Oct 29, 2019
Ignorance is not becoming. Businesses don’t require employees to pay back discrepancies. This is why checks and balances are in place including internal and external audits. There are laws for a reason. Take the time to conduct proper investigations. Technology is implemented for a reason, including closed circuit surveillance. As I stated, evil will always justify its own. Look at the statistics for the group that is most likely to commit theft and the demographics associated with that group and see if your response is justified.
More Tim Hortons Complaints & Reviews
- Tim Hortons - treatment of employees 
- Tim Hortons - roll up the rim 
- Tim Hortons - unfair labour practices 
- Tim Hortons - rude/careless 
- Tim Hortons - rims already rolled up 
- Tim Hortons - lack of customer service
- Tim Hortons - dark roast
- Tim Hortons - hazelnut flavoring
- Tim Hortons - employer / franchise owner
- Tim Hortons - iced cappuccino