Tim Hortons
reviews and complaints

Tim Hortons lack of products

I'm a nurse working night shift, Went to Tim's by my work at 123 am, To purchase a coffee and bagel. I was told at the drive Thur.. "Well it's 130 am and we don't have bagels, no donuts, no soup, no sandwiches"!!! Not only was staff rude, there was nothing to offer customers but coffee??? I thought Tim Hortons was 24 hrs??

Tim Hortons site

I love Tim Horton product but find most of them dirty and unfriendly workers. I visited this particular Tim Horton recently and was appalled on how dirty the drive in window was inside and out. The workers were visiting with each other. Not a thank you or a smile. I threw away the wrap because I was disgusted with the unsanitary conditions. I visited thi...

Tim Hortons store has a heating problem

I come into this store daily and on cold days the heat does not work efficiently. I hear complaints from customers and staff. This has been a problem for many months. There are two furnaces and one does not work properly, so to compensate they turn the other furnace up higher. But it does not keep up to warm the area near the door. This would certainly denture people from coming in and purchase coffee or a meal.

Tim Hortons customer service

Hello I have a complaint with the customer service at the tim Hortons at the gas station near York Mills and Leslie. There is an employee there in the drive thru that was rudely hurrying my order that I didn't have a chance to get my change from the other employee at the window I paid two dollars for a donut. It's not about the change but the rudeness. I...

Tim Hortons coffee

Tim Hortons general comprehension

Farmers Wrap, with bacon, double egg, no sauce. What part of that means drop off the hash brown? I'm the idiot tho, because after a couple of years of scamming myself in your damn drive-thrus NOW I decide that I'll never support this ghetto 'restaurant' again I'm in a drive thru, stands to reason I dont have alot of time. Is it really that complicated?...

Tim Hortons ordering omelette bites

I was at the Tim Hortons listed above in the drive through. It was late at night around 9:35 pm. I ordered a Western Omelette bite. To my surprise they informed me they don't serve the bites after 12 noon! This surprised and angered me because I thought Tim's had an order breakfast anytime policy. Could you please provide with an explanation of this policy...

Tim Hortons commercial

Tim Hortons dozen doughnuts

Very disappointed to see you do not sell a dozen doughnuts anymore (your original business). Store now sells doughnuts at 99 cents times 12. As a long time customer I now refuse to go. Glyn MacDonnell

Tim Hortons app

Tim Hortons health and safety concerns

I visited an En Route on Highway 401 at Cambridge. Ordered beverages, a breakfast meals and baked goods. The person who was on the cash register was wearing gloves as he accepted money from me. He then reached into the baked goods area and immediately began picking up the baked goods while wearing the same gloves he just handled money with. I brought thi...

Tim Hortons Bad service

On Saturday, February1st, my wife and I stopped at the Tim Horton's in Sioux Lookout, On. We stood in line, inside, for 12 min waiting for an attendant to take out order. There was by then a line up behind us. A fellow behind said it was no use to complain as they the just ignore you. There was a lineup beside us. A customer said it was the "app line". He...

Tim Hortons manager's disrespectful behaviour and racial profiling

On february 10, 2020 at approximately 5:00am myself and four other coworkers went into tim hortons at 1094 Bloor St W, Toronto. We ordered 4 teas and 2 bagels etc upon opening the bagel we found that neither of the bagels were toasted which we had requested upon purchase. My coworker proceeded to tell an employee by the name of Patrick that the bagel...

Tim Hortons tea biscuits and wifi and huge pothole in drive thru

I have asked at this Tim Hortons for years about not making any cheese tea buscuits and raisin tea biscuits (it used to be they didn't let anyone do more than one order because of taxes but that has been resolved). I have to get a coffee and go to another Tim Hortons to get these items. All of the other Tims does it why not this one. There is a huge pot...

Tim Hortons got the wrong drink and there were coffee grounds in my iced coffee!

Hi, Our order: 1 med coffee 1 med tea 1 small iced Capp 1 small iced coffee 6 muffins Complaint: 1-Received a coffee instead of the tea 2-iced coffee had coffee grounds in the bottom of the cup 3-they forgot the muffins and had to re-order the muffins at the window Very disappointed with our experience! Please contact me with a resolution ASAP. Kathy Vaughan [protected] kathy.[protected]@hotmail.com

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Tim Hortons simply sausage sandwich

Tim Hortons the product I received

On February 7, 2020 I ordered the french toast breakfast sandwich and when I arrived home to look at my food both sandwiches were completely burned. I wasn't able to return to take my food back but who serves burned sandwiches. If I wasn't going to be late for work I would have turned around I am very disappointed because I'm sure they knew it was burned. As you can see this is what I received and I'm not happy

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Tim Hortons assistant manager

I just walked out of the Devron and commissioners Tim hortons in London Ontario and the assistant manager, Dani, was very rude. I had a coupon to get a breakfast sandwich for 1.99 and Dani said she could not give it to me for the price indicated on my Tim hortons app. When asked why, she was very rude, unprofessional and asked what it was she wanted us to...

Tim Hortons taste

the store at the walmart on centenial parkway are makeing there coffee into themous and it is very strong on bottem and gets weeker as it is given to customers. second cup was doing the same thing and they lost a lot of customers because it does not get mixed up . when its made in a pot it gets mixed up when poured .i hope they dont do the same with the drk roast just saying loyal customer 20 years. [protected]@bell.net

Tim Hortons coffee

There have been several times that I enjoy a nice cup of coffee in the late even, night, and every time it taste light Hot Water with cream, No favor of coffee, and because it's late (after I get home) and get comfortable, I have no plans to go back to return it, So it's just a waste of my money. It taste like the coffee grounds has been reused . I don't understand why I can't get a fresh cup of coffee. Help "Fresh Coffee "