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1.0 16 Reviews

Tiktok Complaints Summary

0 Resolved
16 Unresolved
Our verdict: Engaging with Tiktok at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Tiktok reviews & complaints 16

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K
5:01 pm EST
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Tiktok Creator selling

I was a creator and making videos for stores to help sell their items for a commission. I got a violation for copying someone else’s video but that was a lie and they don’t show proof. So on Friday the 12th of November I was suspended for the same thing. However again they do not provide the video that was similar to mine and so when you appeal how are you supposed to provide evidence. Then the money I made was also frozen so I cannot get any earnings I made. They don’t provide any information so how are you supposed to appeal if you don’t know what you are appealing? All in all they keep your money for 90 days and don’t give any proof of video copying!

Desired outcome: I want my money and I want the suspension lifted as I did not copy anyone’s video

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6:16 pm EDT

Tiktok Video on your site allowing a group of people in canada cheering on hamas terrorist group

This type of video is unaccepatable a human rights violation and a insult to jews around the world and in canada, allowing someone to post a video of a group of people in canada to cheer on the murder of innocent woman and children and familys and the beheading of babies, is a human rights viloation but yet you allow this, and when i placed a comment saying these type of people should be deported for doing this, you say my comments have violated your site, it is not me who has violated your site it is you, obviously you allow and support such actions and videos like this, this is hate and murder and a human rights violation, and i intend on filing a complaint against you to the human rights commission of canada and the jewish organization " SHOAH"

Desired outcome: I want these videos removed of anyone cheering on HAMAS you are actually helping them with there intentions, is disgusting.

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9:05 am EDT
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Tiktok Personal trainer

On 9-9-23, I contacted personal trainer on TikTok name Kris Zizzo,he contacted me thru google chat,and started transaction for payment total sum over 800.00 I paid out.When he did not provide anything in return I stopped transaction and refused to pay out money any further,demanded refund which he guaranteed in beginning I could get.Since stopping the service he was to provide,he has continued to send messages through google chat,my cell phone number.I notified Marshall county sheriff department in moundsville wv they advised me to block him.He has even sent direct threats to me.continues to bagger me about personal trainer.I just want my money back and him leave me alone .All transactions were made thru PayPal which I gave no authorization for.It has been battled and Nightmare ever since

Desired outcome: I want refund and Kris Zizzo to leave me alone.

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Update by Victomoftiktok
Sep 25, 2023 9:09 am EDT

TikTok should be shut done full of scammers on there,profanity,nudity,unlawful collection of obtaining money from viewers.

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3:18 am EDT
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Tiktok Tik Tok ads

I am writing regarding an urgent issue that requires your immediate attention.

I had submitted three campaigns which were not approved, but I haven't received any refunds for these. I've attempted to reach out to your customer service multiple times over the past few months, unfortunately, without any response.

Here are the details of my campaigns:

Campaign ID: [protected]

Date: 2023l05/26

Campaign ID: [protected]

Date: 2023/07/19

Campaign ID: [protected]

Date: 2023/07/20

I kindly request you to review this situation and provide a refund for the said campaigns as soon as possible. Your prompt attention to this matter will be greatly appreciated.

Looking forward to hearing from you soon.

Best Regards,

Desired outcome: I need a refund

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1:05 am EDT
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Tiktok Under age children

It’s way past time for tiktok to be investigated for underage girls and boys allowed to post. Some of the posts are graphic sexually. Harassing people posting inappropriate content using minors as well as other inappropriate behavior. It’s way past time for them to be removed permanently. This site has been allowed to create a hustle environment and when reporting a post they do nothing to prevent it or remove it.

Desired outcome: Strict guidelines don’t do anything because they violate their own rules.

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9:13 am EDT
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Tiktok Please unblock my account

My account has been locked for a month I am giving you all the details please unblock my account and make me viral I am a poor man
I have given you the details you asked for, but still my account has not been unblocked, why?
For security purposes, please reply with the information below to verify the ownership of the account: Sign-up date (2022)
Registered login location (Daharki District ghotki Sindh pakistan)
First used login device (Infinix Note11)
First bound phone number ([protected])
First bound email address ([protected]@gmail.com)

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7:54 am EDT

Tiktok Complaint re tiktokuk and tiktok.com - mis-use of their app

I would like to make a formal complaint regarding @TikTokuk and @TikTok

I am no one special, im a single mum of 1 who lives in the UK. My daughter got me into TikTok about 3 years ag. I love the 80s so I posted videos mainly to do with the 80s or comedy sketches etc. On my first account Blueeyedsmiler80s - I worked so hard to get millions of likes on my profile and over 50,000 followers, I was so happy that people liked my videos. I had made £300 over the 2 years, which was great as need all the money I can get at the moment. Then TikTok banned my account for no good reason. I lost all my money, my followers, my likes and thousands of videos, all my hard work gone with the press of a delete button on TikTok's behalf. Needless to say this caused great upset, depression etc and made it impossible to contact TikTok and they never reply. So after a week or so I got myself together and started a fresh under the username Blueeyedsmiler80ss - in a month or so I got back most of my followers as well as saving £100 on my account with them which i was going to withdraw today, 1 November 2022 to treat my daughter and pay some bills. Then I got my account suspended for posting a comedy video of French & Saunders from years ago. I tried to contact TT again and again, nothing! TikTok are allowing members to post pornographic content, see examples attached, but on old comedy videos they are worth a ban of your account! 13 year old plus children are on that site watching pornographic material, how does TikTok allow that?

This is the email I have sent to them, which they have totally ignored.

Back in August you deleted my account for no reason, I lost thousands of followers and millions of likes as well as £300 which I was saving up towards my daughters birthday. My old name on TikTok was Blueeyedsmiler80s – you never replied to any of my messages regarding that account and I was seriously upset and very angry that no one bothered to explain the reason for the deleted account.

Then last weekend, Saturday 29th October you suspended my second account Blueeyedsmiler80ss – for no reason yet again. I have worked so hard trying to get back my followers and likes and managed to save £100, which I was going to draw out today! I have messaged TikTok on the website, mobile app, Twitter and Instagram and not one person has bothered to message me back or REINSTATE MY ACCOUNT.

The video I posted last was of French & Saunders (a comedy duo) and the video was called TIPPING THE VELVETEEN which was a spoof video. The video contained funny sketches as well as a funny plastic boob scene at the end, to which I did put a warning up before the video started stating Adult Comedy blah blah so everyone knew what it was.

TikTik go on about their rules etc and I feel it is totally unreasonable the way you dealt with my account. I have noticed on TikTok that the attached screenshots of members is allowed – however there are kids aged 13 and above watching this on TikTok and TT never delete or ban these accounts, these are so much more community guideline posts than my comedy video!

I would therefore like both my accounts reinstated, especially the last one Blueeyedsmiler80ss – as I am relying on my payment to go towards food and bills at the end of this month.

What happened to TikTok having a 3-7 day ban? I don’t think you realise how much grief your company causes with members who have not really done anything wrong on the platform.

I look forward to hearing from you ASAP.

Rach Lilley

Blueeyedsmiler80ss

Desired outcome: I want both my accounts reinstated, Blueeyedsmiler80s AND Blueeyedsmiler80ss and I want the money on both accounts which is owed to me.

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R
9:07 pm EDT

Tiktok For some kind of reading

My account was charged over 54x of 5.99 and 2x 10.99 for what I don't know it started on Sept 30th,2022. At first every 5 min. My account was charged 5.99 Like for over hr.every 5 min.and this went on for as long it took to empty my money on my SSI card, I don't know how they got my card number. I live on a fixed income every dime goes towards my bills, I now have my water shut off, my gas shut off, I'm so stressed and over whelmed by this BS I can't hardly stand it.Abd it'll take probably over a month or so for them to investigate and try to get my money back.

Desired outcome: I want a refund asap please, and these people stopped from doing what they are doing.

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8:33 am EDT

Tiktok Hi dear sir please check my account issues

Two days ago my video was wrongly reported which I have appealed so far my video is not open sir due to which my whole account is stopped check the video there is nothing wrong in the video you can check my whole account Can you do it? I never did any volition. I make videos in my own voice. I never copy anyone. I post copyrighted videos. Then why am I blocked? No results for four days. No appeal head I request you please check my account correct my account I am a laborer for the sake of God don't oppress me

Sir, we poor people can also have something here. I have been tired of creating an account here for three years in a row. Not a single one of my fifty accounts has gone viral. I am still a day laborer in my head. I put a package of Rs. 1000 for a week. You can check. I post videos continuously. Even then, not a single video of mine has gone viral. I still make videos in my own voice. I don't copy anyone. However, my video has not gone viral yet. Sir, please make this account of mine viral. You will be kind to me. I will become the life of the poor over the poor. Nothing will happen to you

Desired outcome: Please Help me Sir

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5:04 pm EDT

Tiktok i was banned without a being given a reason

my account was banned for allegedly breaking community guidelines which is rubbish i had no videos taken down or notifications to say i had violated community guidelines, my account was loopylou174 i had no explanation form tiktok to saying exactly what i allegedly done to lose my account please can you look into is

Desired outcome: to get my account loopylou174 back which i feel was wrongly banned

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12:29 pm EDT

Tiktok Unfair deletion of account

My name is @riatsunami on TIKTOK.

Lately I’ve been targeted and harassed and my account now is being threatened for deletion.

This is very much UNFAIR. Your customer support section — WORTHLESS

How does this video violate any community guidelines?!?! I am clearly eating a cookie, from a fast food restaurant.

I’m being threatened to get disabled, yet the sound clip I used is not apparently in violation?!

How am I not allowed to eat a food item on this platform? It’s in NO WAY SHAPE OR FORM, related to any drugs or controlled substances

I’m being targeted and harassed and you believe a video of me eating a KFC COOKIE IS DRUG RELATED? at this point you’re attacking me directly and discriminating against me personally. I will do everything possible to let the public know you’re targeting and discriminating based on your own opinion rather than clearly violating rules.

I will be contacting popular influencers AND news sources to let them know this constant attack from the company itself and I will make sure the public knows of your contradicting actions towards harmless users.

I would appreciate if you reinstate that video that is not violating any community guidelines. I will continue sending this email across all your servers until I get a response from a real person back.

Desired outcome: Reinstate my video that was taken down, apologize for threatening to ban and disable my account and work on having a real person verifying videos, with the ability to reply to the users for discrepancy info

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10:14 am EDT
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Tiktok Nama ayie nilai

Minta tlg pihak tiktok blok kn tiktok atas nama ayie nilai kerana dia telah membuat naik nama saya virel di tiktok saya sudah buat laporan polis dan peguam untuk tindakan lanjot jikalau nk hubungi saya boleh cll saya [protected] dan email saya [protected]@gmail.com

Saya beharap pihak atasan tiktok boleh blok tiktok ayie nilai sekian terima kasih

Desired outcome: Mntk kerjasa sama pihak tiktok kerana saya telah membuat repot dan peguam

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10:39 pm EST

Tiktok Please kindly viral my account all videos 🙏🙏🙏

Hi Dear tiktok Team Please check my account what is my fault? The accounts of the people who came yesterday have gone viral and I am tired of creating main accounts. I have created more than fifty accounts. I have worked continuously for three years. Not a single account has gone viral. You have made a heartfelt request to me. Either make my account viral or else tell me my guilt so that I can delete Tik Tak from my mobile.this Is My Tiktok account I'[protected]@abdullatif158

Desired outcome: Please kindly viral my Account All Videos

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Update by Abdul Latifkhan
Jan 01, 2022 10:40 pm EST

Please Help me what is my fault? The accounts of the people who came yesterday have gone viral and I am tired of creating main accounts. I have created more than fifty accounts. I have worked continuously for three years. Not a single account has gone viral. You have made a heartfelt request to me. Either make my account viral or else tell me my guilt so that I can delete Tik Tak from my mobile@abdullatif1588

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9:12 pm EDT
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Tiktok Community guidelines

I got temporarily banned for "minor safety" and TikTok sent me a message telling me how they "don't stand for predatory or grooming behavior towards minors." However multiple people who are teens have been sent porn links or messages which adults are trying to get children to watch or do porn. TikTok doesn't care about minor safety. There has been comments even that they do nothing about.

Desired outcome: TikTok bans link sharing or Dms

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7:42 pm EDT
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Tiktok Tiktok

I recently posted a video with the suicide hotline number and people like myself and others people could contact if they needed to talk cause i myself am a suicide survival and I want to use my voice to help and inspire others and save lives but because I want to help people live and not die Tokyo removed it banned mefor 24 hours because I died to help people that was suicidal I have tried to reach out numerous times I get ignored I'm beyond upset how heartless people can be

Desired outcome: Tiktok to shut down or change policy

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A
Amanda Jane Sweeney
, US
Feb 25, 2022 3:57 am EST

TikTok has become about abusing people on its app. It was supposed to be about sharing videos , now people are putting their personal lives on there, peoples addresses, photos are taken from another social media and then troll accounts are set up with personal photos. I have seen people accused of things that are not true. When I have complained to them they state no violation yet some of the comments are terrible. This app needs to be taken down , it’s not right for people to say these hurtful and untruthful things , especially when people are posting addresses of where these people live.

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S
10:56 pm EST

Tiktok Too unorganized, unable to find video I watched

I received a link to a video on TikTok. I watched it, then noticed another video below the one I got the link to, and watched that one, I found it hilarious and wanted to share it but went to the next video to see what that was, and when I went back to see the previous one I liked it was now gone. I can't see where I can search for it, or if I could ever find it again searching for it. I've done searches on Google etc trying to re-find that video and no luck.

At least if there were bold titles to each video I would have an idea what to search for, but being my first time I didn't pay attention to the poster's name or anything. I don't have time to sit here for days or months 24 hours a day trying to find it and it gets more and more frustrating I don't even want to see your site again. Too bad because it looks like there's probably a lot of good things, but it's not worth the frustration.

Desired outcome: For YOU to make it more USER FRIENDLY

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Nothingbutpure
, GB
Nov 19, 2023 6:28 am EST
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I cannot log in to my account because I don't have the number or the email account. I have had numerous conversations with tik token and they refuse to delete it. Keep sending the same emails so they aren't reading them at all.

J
J
jwasham27272727
Excelsior Springs, US
Feb 20, 2023 12:31 am EST

My Girlfriends daughters grand daughter has an account that the parents definitetly are not ok with and it needs to be banned. She is only 12 and she has no right to post the videos that she has posted. Please remove the account immediately.

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