The complaint has been investigated and
resolved to the customer's satisfactionResolved Tiger Airways Singapore — very very pathetic service
resolved to the customer's satisfaction
There is literally no customer service provided by tiger airways.
There are no offices/branches information in the web site.
There is only one call center number provided, which is always continously engaged, which leads to suspicion if the line is active or some one has just kept the phone on. Im unable to get the line itself for the past two days. Today I was able to get the line but literally had to wait for more than 30 minutes only to lose patience and cut the telephone.
There is no online feedback form available. I wonder it would be pouring in which they could not control and manage and hence would have removed the feedback form itself. The only way to make a complaint is to write a letter and fax it to them. They say in the web site that, "they want to be professional". How more can I describe than saying that, this tiger is a coward, hiding behind always. Very very cowardice!!!