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1.4 10 Reviews

Ticket Office Sales Complaints Summary

1 Resolved
9 Unresolved
Our verdict: With Ticket Office Sales's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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12:58 am EDT

Ticket Office Sales flight centre

I booked a two way flight from Brisbane to Cairo with Booking Ref VZ6NXW. I rescheduled my flight back to Brisbane on 30 July 18 to fly on 12Sep18 with Qantas flight Centre at Cairo. On my flight day to Brisbane I was told that my flight was cancelled. I contacted Qantas flight Centre at Cairo as well as the flight agency in Brisbane and couldn't get solutions. Finally I was forced to buy a new ticket and came back.

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12:23 am EDT

Ticket Office Sales ticket office batu caves not good service & attitude to customer

Sep 13 1pm I want bought the KTM ticket to KL station from baru caves station. I saw ppl in front my q request to purchase KTM cards. Her said not frequently user & stay in KL. Counter ppl mad to her and force her to purchase & malaysian need to use KTM card. When my turn I give him RM10.50 and said 1 ticket to kl station. He give me 2 tickets. I said 1 person. He attitude very bad and return back RM7.90 :( I just take ktm train from kl station to baru caves. Why return fares more 10cents? I also malaysian why no need purchase ktm cards at counter kl and baru caves station? Maybe ktm have double standard for the ticket. I think all KTM ticket need to have good attitude and service to improve Malaysia image to all oversea and malaysian.

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2:35 pm EDT

Ticket Office Sales Theatre tickets

I googled an event in Toronto Canada and "ticketofficesales.com" came up AHEAD of the local company. I THOUGHT i was on the local supplier web-site, and purhased 2 tickets for Book of Mormon. Turns out i was on the USA company site, got billed over 1, 000.00 CAD for two, 70.00$ tickets! Tried to cancel within 12 hours - they won't budge. I have been reporting them everywhere I can find. TERRIBLE thing to do to people deceiving like this! What I want is 800.00 CAD returned to me, that's till 60 bucks profiit for them, but clearly 1, 000$ is shockingly unfair ! my order number is [protected]

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Is Ticket Office Sales legit?

Our verdict: Complaints Board's thorough examination reveals Ticket Office Sales as a legitimate entity with notable strengths. Despite a 10% resolution rate on customer complaints, which invites a closer look, Ticket Office Sales stands out for its commitment to quality and security. Clients considering Ticket Office Sales should delve into its customer service record to gauge compatibility with their expectations.

Ticket Office Sales earns 91% level of Trustworthiness

Perfect Trust Endorsement: Ticket Office Sales achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

A long registered date for ticketofficesales.com can be seen as a positive aspect for Ticket Office Sales as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Ticket Office Sales's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Ticketofficesales.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Ticketofficesales.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up Ticket Office Sales and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

Adult content may be available on ticketofficesales.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.

However ComplaintsBoard has detected that:

  • While Ticket Office Sales has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 10% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • We conducted a search on social media and found several negative reviews related to Ticket Office Sales. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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3:33 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Ticket Office Sales Moda center tickets, portland, or

I took my daughter to the moda center last night after buying tickets online from Ticket Sales . Com.
We were assigned seats but when we arrived we were given 2 bar stools and tod to sit behind everyone else.
The woman who said she had been giving the same bad news to other patrons had been doing so for 3 years.
This is a bait and switch scam by a company not interested in return customers.
The woman's name is Brittney Schrei and the card she gave me says Premier Tickets Today.
Our excitement was quickly turned into feeling tricked and bummed.
These guys are thiefs.

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9:37 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Ticket Office Sales Scam...Ripoff

This is a complete scam. I purchased tickets for a sporting event and wanted to get my parents nicer seats. I decided to pay more for these. Standard GA for the game was only $5. You could pay more if you wanted assigned seating and to be closer to the field. I did this option, and the tickets that were emailed we completely different from what I purchased on line through ticket office sales.com. I emailed and called and no one would help me. They said there was nothing they could do. The service was horrible! I realized after researching this that I am not the first to complain about getting tickets off this site. I wanted to write this complaint to warn other people about purchasing tickets from them. Do not believe what you are purchasing through this site. It is a scam!

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6:08 pm EST

Ticket Office Sales Ticket scalpers-don't use!!!

My wife wanted to buy tickets to an event and apparently ticketofficesales.com places ads for the event on search results. This company is nothing but a scalping company charging you over 3 times as much for the same tickets you would find on the official seller's website, they just pay for higher search engine results. No cancellation or refund policy, at least we got the tickets via email supposedly. If these don't work as others have complained we are challenging the credit card charge. Always buy from the venues' website and MAKE SURE it is the venues' website. We threw away $100 to these charlatans.

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10:16 am EST

Ticket Office Sales Concert ticket pricing and delivery

This is a RESELLER site. In other words, scalpers . When I received the email confirmation I was told the tickets would not be emailed for 2 months which was only 1 week prior to the event. The reason was that the tickets might not be available through the venue yet. On checking further, I found tickets were available directly through the venue and also cheaper and I could have specified seats. Hopefully folks will find this complaints board before purchasing tickets through this scam site.

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FinetteB
, US
Jun 22, 2016 5:11 pm EDT
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The website name is dceitful. It gives the misleading impression of being the box office of the venue, where one is getting tickets at face value. It isn't, it is a scalper that adds a huge markup to the price. In addition, I clicked on 2 tickets at $59 each, clicked purchased, was directed to the payment page where I filled in my cc info. Only afterward did the yotal amount charged appear. It was $40 more. No indication of additional charges until after payment, which has to be illegal.

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5:51 pm EDT

Ticket Office Sales Refusing to Cancel

This website cons you. In addition to hiking up HUGE service fees, they conned me on the telephone. My order hadn't been processed and so I called within 5 minutes of ordering a ticket. I was told that I could cancel because the order hadn't been received but just needed to hold on a moment. I had to hold until the 'supervisor' answered and delayed until the order went through (while I was on hold) and then refused to cancel. This is a terrible 'company'

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11:06 am EDT

Ticket Office Sales Over charging for concert tickets and false advertising

3/26/15 I wanted to purchase concert tickets to see Deep Purple at Artpark mainstage in Lewiston NY. I typed in Artpark tickets, the first site that came up was Artpark mainstage ticket office sales. This site looks like an artpark web site. I was connected to tickets sales an explained i wanted 6 tickets, the man told me that they would be 60.00 a piece. From buying tickets for Artpark in the past the tickets were only 12.00 when i questioned this he told me that some bands that are more popular are more money, but because i am buying multiple tickets he can give them to me for 51.00 a piece. I qustioned him several more time regarding the high price and he never once told me that this is not the artpark site and that tickets were only 12.00. I feel he was being intentionally deceitful. The web site advertises The best seats at the lowest price. First of all It is a general admission seat and selling a 12.00 ticket for 51.00 is criminal. The concert was not sold out there were plenty tickets left. 4/9/15 still no tickets, and are the tickets even legitimate! !

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9:36 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Ticket Office Sales Requesting Refund

PLEASE TAKE THE TIME TO READ.
I purchased 2 tickets on line at TICKET OFFICE SALES.COM (event ticket sales) on July 19, 2014 for an event at Artpark, Lewiston New York.. The cost for each ticket was $71.00 ($142.00). At the time, I thought that was steep but must be the going price to see Michael McDonald. My friend and I arrived early and decided to have lunch at a local restaurant. I spoke with the waitress and stated, "I hope the show is good as it cost us $71.00 each". She was shocked and advised the tickets are only $12.00 each. I immediately went to the Artpark box office to have our tickets scanned and was told the tickets were bought by Ticket Office Sales.com (event ticket sales) by a Paul and he only paid $12.00 each. The following week, I contacted Ticket Office Sales.com and complained requesting a partial refund. I sent numerous emails back and forth with them and they refuse to issue a refund. The following is their response: " As with any retailer, we pay wholesale pricing that is not available to the public. As is with any retailer, they pay pennies on the dollar for the merchandise sold. This is the same as walking into a Target or Walmart store and insisting upon purchasing a TV for the price they paid the factory instead of the retail price- it's not going to happen. There is no reason for a refund, and none will be given".
They paid wholesale and that price is not available to the public? I explained the public was aware at $12.00 and you did not purchase wholesale. Line of crap! Huge mark up! No mercy!
I have been ripped off!

PLEASE, PLEASE NEVER BUY TICKETS FROM TICKET OFFICE SALES.COM (event ticket sales). GO DIRECTLY TO THE BOX OFFICE WHERE THE EVENT IS HAPPENING. NEVER, NEVER BUY ON LINE FROM (TICKET OFFICE SALES.COM)!

Read full review of Ticket Office Sales and 6 comments
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Amanda Lytle
, US
Dec 11, 2016 8:54 pm EST

All of these people are correct, this company is complete ####. Do not use this site to purchase any tickets for any event. You can most definitely get them cheaper from another site and with ticket offices you run the risk of not even getting your tickets.

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Tklive5
, US
Oct 31, 2016 6:21 pm EDT

Complete ###. They very cleverly have their site come up first when you type in the venue or the artist you are looking to go and see. I was of the impression I was on the official MICROSOFT THEATRE website but no it was a rip off job by these criminals. When I called them to ask what was the face value of the tickets I had just purchased they said they could not tell me. Completely misleading and dishonest thieves. I lost 400$ on the purchase of 2 tickets to the pet shop boys.

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James Cereghino
, US
Aug 09, 2016 6:29 am EDT

Ordered Met tickets on July 1, 2016 for a July 28th game. Gave them the appropriate information for the credit card. Got busy at work. On July 26 I realized that I had never received the tickets. Couldn't find any e-mail from this company. Ordered tickets through Citifield, five tickets for $300.00. Went to the game. A few days later my credit card bill came and Ticket Office Event Sale charged me with $515.00 for five tickets. I called them several times. The beauty is that the recording tells you that the calls are taped. On two separate occasions I was told that they would have to check with Citifield to see if the tickets were scanned. On the second call my e-mail address was read to me and it was wrong. I brought this to their attention and was then told that there would be no refund. I told them that it was their responsibility to get me the tickets and I was told that it was up to me to call them when I didn't receive the tickets. They asked me for the confirmation number and again I told them that I never received any e-mails. I then asked for a supervisor and was told that that person was a supervisor. I asked for his boss and another gentleman came on the line. I told him about the calls being taped and I was twice told that they would have to check with Citifield and then told no refund. They offered $50.00. When I told them that I would not accept that they then hung up on me. Learn from my mistake. Do not do business with this company.

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Leslie Porter Russo
, US
May 06, 2016 5:58 am EDT

This company is a NIGHTMARE! Our event is May 7 including travelling time from Canada to Ky and they would not send the tickets until the 30th of April. Guess what? this is the 30 and I called to see where the $800.00 tickets were and they can’t ship on the weekend! I lost my mind and all she could say was give me a different address and we’ll send them there. I asked what they were going to do about the fraudulent ship date to which she replied it wasn’t fraudulent. I said is it the 30-she said yes-I said are they shipped -she said no-point taken. They charge a fortune per ticket as agent and do NOTHING to help you. RUN AWAY from this company!
I am posting an update to my earlier review. The tickets that were guaranteed to be shipped by April 30 then changed to May 1 were then changed to May 6. Now we were leaving Canada May 4 to drive 11 hours to Kentucky for the Derby which is what these tickets were for. We were GUARANTEED the tickets would be shipped to our motel but GUESS WHAT? May 5 after driving to Kentucky and paying huge rates for a motel we were told that the tickets were 80 miles away but the vendor would NOT ship that far so our order was cancelled. Here we are paying prime motel rates with NO WAY to see the Kentucky Derby our once in a life time goal. This company is expensive, fraudulent and DISGUSTING! Run away!

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Jilly4512
, US
Oct 27, 2015 8:29 am EDT

I purchased tickets to an event and ended up paying almost $200 each by the time all the charges were added on. I just checked the website for the venue (Peace Center in Greenville) and see that I can purchase the same tickets for $75 each. This was indeed a rip off. I wish I had checked before purchasing those tickets. I'll still enjoy the show but will feel a little sick knowing I paid over double the price for them@! NEVER AGAIN!

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thegri
, US
Sep 01, 2015 2:38 pm EDT

I was looking for tickets to an event. On etix they were $30. A TOS they were $61. I contacted the venue to ask what's up. They confirmed that TOS is a reseller and to go through etix instead. Also if you read the reviews on the TOS webpage they all sound like advertisements for the company. I suspect none of them are real but who knows. Maybe some knucklehead out there pays double and actually likes it.

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