San Francisco, California
United States - 94132
I ordered 450 gold 10 days ago and ThSale.com have not delivered. Yesterday I got an email from Blizzard saying I broke the ToS and account was permanently banned! I requested a refund from ThSale.com but they claim they delivered what I bought and no refund will be provided. What a joke! The email from blizzard says this account has been closed and will not be reopened under any circumstances.
THSALE claims they absolutely do not use any illegal methods when leveling your character but they obviously do. I never had a single problem with Blizzard about ANYTHING else before this happened to me.
I lost my account, my main character, my gold... everything and there is nothing that can be done. I have written blizzard many times and they will not change their minds.
These companies - same owners - I used to buy gold from them for WoW and they were 100% legit. I don't know what happened but last couple transactions with them they baited me to buy in-game items and said they mailed them - even provided screen shots and the items never arrived. I never got them and they never compensated me for them. Do NOT use this company at all!!
It started when I ordered a power leveling package for Age Of Conan from wowgold1000.com .
The Guarantee states that they will begin the process after 2 hours from receiving the payment. I've used this company before for all my gold needs and they do offer power leveling for Age of Conan.. 4 hours went by after they received the payment and I still hadn't gotten my usual confirmation call.. I then went back to the site and clicked on the live chat area and put in my information.. The live chat asked for my code and I gave it to them.. They said they hadn't received any payment so I gave them the receipt code and Transaction ID which proved they did.. after a few more times of "we haven't received the payment, They came back saying they only handled gold inquiries and gave me a transfer to their power leveling department live chat.. I then gave this girl the order code and Transaction ID and she told me the person that handles the payments wasn't there yet and that I would have to come back in 6 or 7 hours when the person got there.. I was upset but I waited the 7 hours and tried again. This time another person looked into it and said the same thing.. I was begining to get suspicious so I asked what company she was from.. she didn't answer . Only gave me a chat smiley.. I asked again..and again until she told me thsale.com.. I told her that I ordered through wowgold1000.com and she informed me that, that was not their site. so I asked her why that site transfered me to them then. No answer . just more stupid smileys.. It felt like I was arguing with a chat bot.. She asked me to come back tomorrow to check again.. This time I called paypal and let them know something was up. The lady from paypal told me to give them a little more time to get it straightened out and try one more time before openeing a dispute.. I double checked the receipt.. All 3 of these companies are listed on it. THS International Inc. thsale.com and wowgold1000.com.. I tried the live chat from thsale.com this time and the same girl was on. I again gave her an order code and Transaction ID and got the same response. After arguing this time she informed me that the guy had gotten the payment and not to worry, that he would email me.. I was calm after this and thanked her for her time.. I waited three more days till the character was supposed to be done and still hadn't received my phone call or an email.. I joined the live chat again to see how the leveling was going and she told me the guy was not on his msn and to come back in a couple of hours. I did. She told me payment was still pending after arguing some more I just opened a dispute with paypal.. The response from THS was, " please contact are live chat support they are very professional and can help with your problem. Please remove your complaint". I informed them that I chatted with them 7 times and I was keeping the dispute open and escalating it to a claim tomorrow. Their response was, " I will look into this for you in the mean time please contact our live chat supportbecause they are the only ones who can refund your money and please remove your complaint". I was finished talking by then because I chatted with them enough and it had been 6 days since I placed my order.. The next day I escalated it to a claim and left a complaint about their practices to paypal.. THS responded with.. Please contact our live chat support for help with anything.. I then contacted my credit card company and disputed the charge with them and let them know that these companies may be fraudulent.. They refunded my money and I beleive they are going to investigate.. I beleive paypal is going to investigate also.. Still waiting on word from paypal 2 days later
I paid for 2 powerleveling services. They did not provide the service. They finished one character, it took them 11 days when the website said it would take 3. The second character they started and then did nothing with for 2 days. I then changed the password and kicked them from my account. They will not give me a refund, and they will not substitute any items for the value of the service. I am filing a fraud charge against them.
From my experience they usually fulfill the request. But last time, they overpaid me gold. I didnt think anything of it until i get an email from Blizzard stating that the person that gave me the gold was a "Compromised account" and that they took back the gold. I logged into my account and sure enough they took back the gold from my toon. Blizzard did the right thing but the person that was complaining was probably not a "real" compromised account but those Chinese scammers that told Blizzard, "Hey my account got compromised and MY character gave gold to this character, oh please help me". Blizzard then follows policy/procedure and takes the gold. NICE SCAM! I gotta hand it to them they got me good. Took the gold back that I supposedly owed them and took some more of my gold that I actually purchased. Very slick. Realize this folks...these Chinese scammers have been doing this for years so they know how to get around everything. If it is illegal with Blizzard--DONT DO IT! Lesson learened. JUST DONT BUY GOLD EVER! It will eventually get you burned. Especially with THSALES / www.brogame.com who are associated with almost every other Chinese based gold provider. They are all the same company...believe me. Dont do business with the Chinese. No it's not prejudice..i am asian for crying out loud. Take it from me, they dont care about you...they care about their pockets and how they can scam stupid Americans like myself. Again, lesson learned.
I will never do business again with THSALE. I ordered 5000 gold for around $90 and they promised to deliver within the day. They said they would call me for the trade but they never did so I spoke to a live chat agent who then told me to log in to my character. I waited in the game for their toon for 3 HOURS and went back to live chat only to wait in the queue for another 20 mins for someone to answer. GUESS WHAT? THEY SAID THEY WERE OUT OF STOCK!!! sorry sorry sorry that's all the agent could tell me. She said, "There was a misunderstanding our apologies so sincerely". I said I wanted a refund she said 'would you like to wait? Thanks for your understanding." OMG! After saying TEN TIMES I WANTED A REFUND she SAID "I sincerely thank your patience and know you will give us another chance". She obviously could not comprehend anything I said! It was like banging your head against a brick wall! I said "I WANT MY MONEY BACK" and "I WANT TO TALK TO YOUR SUPERVISOR AND HE BETTER SPEAK ENGLISH!". Guess what? She dropped the chat. So is that a scam or what? I'm filing a chargeback and you guys better not go to this site unless you enjoy pain.
The site looks fantastic- and that is where it ends. I know people who have ordered in game money and been very pleased. My experience however is different. I payed for powerleveling (Booo, do it yourself, I know I know) I payed $129.99 for WoW 1-70 and sent another $100 to have it done within a week... I checked the status through their online chat every other day. A week into it, my character was only level 26- they apologized and offered gold to compensate... I reluctantly agreed. I visited the site numerous times within the next month asking them to please hurry or refund the $100 I payed for the fast service.
My account was banned (know that I DID NOT log on at ALL during the leveling process) I was able to recover the account- when I approached THSale this time, they told me to give them the new password, and to trust them that it would not happen again.
They explicitly state that there is a risk of your account being banned- however they also explicitly state they DO NOT use 3rd party programs to level characters... A week later my account was permanently banned for guess what? ABUSE OF A THIRD PARTY PROGRAM...
They then pleaded with me to contact Blizzard and say that my account was hacked and it wasn't my fault... After that I had it.
They offered that if I bought another account they would level a character in normal time to 60... this was not acceptable compensation. At this point I was out 229.99 and over a month of waiting and hours and hours of time spent in their online chat with people who only type broken english and have no contact with their managers.
I disputed both payments on Paypal, and though I provided an ample amount of evidence they could not refund my money because it is virtual items...
This business is the WORST I have ever dealt with... I have been a member of Paypal for three years and this was the first dispute I ever made...
PLEASE DO NOT FALL FOR THEIR GIMMICKS.
I just bought 2000 gold and a 60-70 power leveling service from them. They got my account banned and 61 and refuse to give me a refund nor the gold they claimed to have given my now-banned account. I am bringing a class action lawsuit against them if I can find enough people. Post your email or comment on here if you have had a bad experience with them. They also own many websites so any customers of these websites can join as well:
and many others.
Do not associate yourself with this company in any way! They would not complete my order and got my World of Warcraft account banned. There are many people out there who have been scammed by this company... don't let it be you! They will not complete your order, or even worse, not deliver at all. Their gold and powerleveling services are scams and are under investigation for illegal activity!
Company provides a "service" to powerlevel your world of warcraft character. But when in fact they just steal everything on your account and get it BANNED by blizzard.
So you pay for a service (Which you're never going to get), and they just scam you every which way to sunday.
Their customer service sucks... they're taught very well to avoid and prolong the process until its "too late" for any legal action to be made. They give you the run around, make you talk to one person, transfer you to another who transfers you back to the original person and so on.
They use Yahoo.com, gmail.com and hotmail.com email addresses so they become anonymous.
The only way I was able to get an initial contact (after about 15 or so emails over 3 days to their website's various addresses)... I had to file a paypal dispute... which low and behold they responded within 10 minutes!
Then they urge you to close the paypal dispute while they work on your issue. (WOW was my first thought when they told me that! RED FLAG SCAMMER!)
I urge everyone to make complaints to the IRS, better business bureau, and launch claims any which way you can!
These guys are strictly scammers and hold up no legitimate business at all.
We need to band together and take these guys down! Keep launching complains, charge backs, whatever!
I purchased a powerlevel from level 1-40. Everything went smoothly until level 31 when I received an email...
PAYPAL and THSALE are in cahoots. PayPal does not provide refunds on virtual services or items. Therefore, THSALE can get your account banned via shady power level practices. They will keep your money and despite numerous promises of refund. THSALE and PAYPAL will NOT give you the MONEY BACK.
PayPal sneakily skates by this matter by hiding behind their user agreement. THSale is scamming people out of their money and PayPal will do nothing to stop it.
Do not buy powerlevelling from www.thsale.com they have terrible support assistants, who give you bad assistance if they give you any at all, and also, i ordered powerlevelling for my WoW account from them, and they got it banned! luckily it was only a 72 hour ban. they claim to not use any bots when they level but that is a lie, it would be impossible to level at the rate they do without the use of a third party software. they did not tell me they were using bots, even when i asked if they used bots or not, and obviously, Blizzard does not ban accounts that level legitimately without botting.
Overall, i would not recommend this website, in fact, i believe they should be shut down because of their lies and shoddy service.
ThSale.com alleges to sell WoW (World of Warcraft) powerleveling services and gold. They got my account closed for life when I hired them for powerleveling. The truth is, they take money from children to powerlevel and then they use the children's accounts to commit illegal acts and farm gold. They then sell the gold for profit and if the kids accounts are suspended or banned, they refuse to refund the money. ThSale (thsale.com) is a scam. Avoid it.
I've used thsales in the past like around a year ago but something seriously happened to their management. People are paying for services or game money and not receiving anything in return. I had paid them to lvl my character about 40 lvl's they got my account banned!Blizzard told me it was specifically for botting.. That they detected a botting program. THsales just kept saying talk to blizzard and "sorry for the inconvenience" and nothing every got resolved. If you purchase anything at THSales.com it's pretty much just kissing your money goodbye.
Ordered powerlevelling service from these guys, only 10 levels to grind out for me. After 4 days still hadn't completed the order. Was convinced they were using bots as they were constantly grinding the same mobs in the exact same location.
Worst of all, gold on the character was spent by the leveller on crappy low level epics that would be useless in a few levels time.
In any case the account was suspended for 3 days, i asked for my money back. I talked to there live support rep 'filipoo'. What a dumb little kook he turned out to be, refund forget it.
Stay away from this chinese scammers, let them drown in their own paddy fields.
I purchased powerleveling service from THSale, and I was lucky enough to at least get my account locked out and temporarily suspended by Blizzard who reset my pass and let me reclaim it, but it was suspended due to use of third-party tools (that's bots.) which is against THsale "policy". When I confronted them with this they did not respond.
I did as another complaint on here advised and consulted my banker about this and I got my refund, which I strongly urge every single victim of the tricks these ###s pull to do.
I purchased a power leveling service from THSale for my nephew so we could play together. Brand new account, never used. The account was suspended for economy exploitation when character was around level 18. I contacted THSale and of course they claimed it wasn't their fault and the account must have been hacked. After the 72 hour suspension, they restarted the service and the account was perma-banned a few days later. After several hours on the phone, I gave up and contacted my CC company to reverse the charges. THSale just wanted me to wait and they said account would eventually become unbanned.
Further review of the account via the armory showed it still had level one armor at level 23 and it was all red. A sure sign the account was being botted.
Summary; Do not use THsale. Despite their promises they will bot your account and use it to filter gold through the wow economy. Both actions are bannable offenses and THSale will not refund your money when it happens.
This company got 3 of my account banned. The first time everything seem to go fine and bam, account got banned. So I contacted them and they told me they were very sorry and told me to do it again. I should have not done it but I went ahead and did it. So I got the second account open and the leveled but that account got banned, I e-mailed them and talk to them on msn, and they tell me to e-mail Blizz numerous times. I did and blizz said no no no no no!!! I am so angry, and the last account they leveled, they finished it but never told me it was done, and the day I contacted them which was yesterday, my account was banned. They told me that they can't do anything about it and it too bad. I am not happy I spend 400 dollars. I contacted paypal about it before I started the 3rd try but they didn't do anything about it. So now I contacted my bank because my money was sent from there thru paypal to them. I am going to try to get all my money back for their failed services.
Purchaced their powerleveling service. They will level the character as promised, I followed them on occasion with 2nd account and they do not appear to use bots, which was surprising. The problem is that Blizzard tracks the IP address which logs into your account. When they start accessing the account from china, it throws red flags because it is a US account. Then blizzard just has to watch the account and see that it remains online for 18-20 hrs a day and you get the ban. This company seems to be doing their part of the bargain, but because powerleveling is "contrary to the essence of the game" as blizzard put it, then you will get banned. Save your money and get a good bot (mmoglider) or just handlevel yourself.