Thorntons reviews and complaints 2
View all 173 complaintsThorntons - racially profiling and calling a person a drug attic
Racially profiling and calling a person a drug attic the worker last night messed up big time n put the wrong amount on the pump when she found out the mistake she did it was already to late n we were gone back in our home town Hanover Park which is like 30 minutes away so she call the police they threatened the driver with jail time so she came back up to that Same gas station around 12 or 1 in the am because they only gave her to 3 before she get a warrant for her arrest so she and the other person that was with her came back up there when the did they got accused of stealing gas and the cashier said if you weren't high you would know what your doing being high had nothing to do with it bc she came in the gas station with sold cash and told the cashier to put 8 dollars on pump 18 then all this gas station to came even more her car was on E still far away from her house she saw this as a blessing from god but in the end she wasn't trying to steal the gas so she should have been treated the way she was treated
Thorntons - customer service
I have been looking for a good affordable gas station to continuously go to. I arrived hoping this one would be good for me. They did not give me good attitude. I saw a bag on the station but didn't really think anything. Lady said to me with attitude oh it's not working hence a bag. How am I supposed to know? She made me feel very stupid. If there was a sign on the bag saying out of order I would have known. There was so sign. I explained to them it would have been helpful having a sign again another service representative said with attitude well there is a bag there and she turned around and
Ignored me. Not a happy and left feeling very stupid.
Latest Thorntons Reviews
Customer service was very disrespectful by two of the employees doing my last visit. Need to be corrected immediately. Thank you. Rude employee 2 transactions made on my account and I only made one Guest services ServiceGiving a Voice to Consumers
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Very bad costumer service. Lisa cashier nasty to all costumers. Every time I go there Wich I really try not to workers are very mean they don't care about costumers at all.