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marco ma unprofessional, racist & rude customer service
I have stayed at this hotel many times over the years while doing business in Hong Kong, and never had any problem.
This time i was met by a staff member i now know as Marco Ma. He was very aggressive after some disagreement we heard him utter
"Black Monkeys" It was unbelievable! This was unacceptable my wife suggest we made a report to the Police but they were not much help.
Very disappointed and because of the racism I will never stay here again. *Very sad to say.
Is The Upper House legit?
The Upper House earns 91% level of Trustworthiness
Perfect Trust Endorsement: The Upper House achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.
We found clear and detailed contact information for The Upper House. The company provides a physical address, phone number, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The Upper House has registered the domain name for upperhouse.com for more than one year, which may indicate stability and longevity.
Upperhouse.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Upperhouse.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Upperhouse.com you are considering visiting, which is associated with The Upper House, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
The Upper House as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
According to our analysis, The Upper House appears to be offering travel services on their website. While many travel companies are legitimate, it's important to be cautious and do your research before booking a trip to ensure that you are getting a good deal and not falling victim to a scam.
However ComplaintsBoard has detected that:
- Upperhouse.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The upperhouse.com may offer a niche product or service that is only of interest to a smaller audience.
Overview of The Upper House complaint handling
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The Upper House contacts
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The Upper House phone numbers+852 29 181 838+852 29 181 838Click up if you have successfully reached The Upper House by calling +852 29 181 838 phone number 0 0 users reported that they have successfully reached The Upper House by calling +852 29 181 838 phone number Click up if you have UNsuccessfully reached The Upper House by calling +852 29 181 838 phone number 0 0 users reported that they have UNsuccessfully reached The Upper House by calling +852 29 181 838 phone number
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The Upper House emailsguestexperience@upperhouse.com100%Confidence score: 100%Support
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The Upper House addressPacific Place, 88 Queensway, Hong Kong
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The Upper House social media
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