The United States Social Security Administration reviews and complaints 1
View all 60 complaintsThe United States Social Security Administration - Poor service
I receive social security. I received a welcome, open enrollment packet from Medicare 4 months before my 65th birthday. I immediately returned the inclosed form opting out of Medicare and Medicare B because my husband works and has full health coverage. I was not mailed a Medicare card and do not have a Medicare card so I assume Medicare received my return mail. On my 65th birthday social security deducted unauthorized money from SS check for Medicare B premium Benefits. I called SS the same day of withdraw and was told the payments would stop and I would get a refund. fast forward 6 stressful months of calls and three separate Filled out forms opting out, the money is still withdrawn from my SS check. When I call my local office for a status of my form, # 1763, if it has been submitted? (my last form was delivered on sep 12) I'm met with rudeness. Put on hold and forgotten, transferred and rep doesn't pick up and my call is loss. I was recently Transferred to the supervisor because one rep did think it was a serious matter but she didn't pick up or return my call after I left her a message.. At this point I don't think the phone calls to the local social security office
will change the outcome of my problem and I will have to ask for professional help to have it stopped and be Reimbursed. 6 months fighting to stop payments for coverage I don't have or use is inexcusable. It should never happen. I had to see my doctor for high blood pressure because this is causing me stress.
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Just had an awful experience with the Social Security Administration. A missing payment started the snowball rolling. Checked with the bank. Nope, never saw anything. Called the SSA Missing Payment number. 24 minutes later I was directed to call the local SSA office. 10 minutes later I was directed to come in without an appointment. Great right? Wrong! SSA office Security Guard started interrogating me for identification and purpose of my visit. I told him, it was none of his business! It went downhill from there. Escalated to the point of where I was denied entry. Sorry, I was neither polite, kind or diplomatic. Went to the Sheriff's office and the local Police department to verify their jurisdiction over the local SSA office. Filled a criminal complaint with the County Prosecutor. The third party security guard employee is in for a surprise. Never got a resolution to my missing payment. Probably never will. I also, wrote my US Representative and US Senators with all the the personally identifiable details. Doubtful, I'll ever see the missing money, but I'm never going to submit to government petty tyrants. NEVER EVER!