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The Nodding Turtle
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The Nodding Turtle
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www.thenoddingturtle.com
www.thenoddingturtle.com

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1.6 7 Reviews

How responsive is The Nodding Turtle's customer service?

1 Resolved
6 Unresolved
Poor 🫤
The Nodding Turtle is a rare visitor on ComplaintsBoard, so the pace of resolving complaints leaves much to be desired. We believe they should spend more time and effort on reviews to naturally grow customer loyalty. As for reviewers, we'd advise carefully reading existing reviews to understand what to expect. It's also helpful to go through the few complaints that The Nodding Turtle has already resolved to get a clear picture of their customer interaction and potential challenges in resolving your personal issue.
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The Nodding Turtle reviews and complaints 7

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ComplaintsBoard
J
4:40 pm EDT

The Nodding Turtle Sudden shut down

I can't figure out why they would shut down operations with no warning. I understand issues arise in everyone's life now and then. And I hope all is well with their family and loved ones. But shutting down operations completely is drastic. This company has become unreliable since the pandemic. Shutting down and causing panic buying. They obviously don't give a crap about their customers. If they did, they would lower prices in this time of economic crisis. And they would make sure faithful customers are taken care of before just cutting off shipping. I've bought my last bag from this company. It's sad, because I have spent so much money with this company over the years.

Read full review of The Nodding Turtle and 12 comments
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PhuckTheNoddingTurtle
, US
Jul 29, 2021 12:56 am EDT

Because their product killed my brother.. the company and the owners will be held accountable. Count your blessings it wasn't you. Get some help.

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Saiurie
, US
Oct 25, 2021 12:15 am EDT

The nodding turtle did NOT kill your brother. It's HIS FAULT FOR INJESTING THEM they clearly say "wash them first. THROW AWAY THE WASH" they are sold as SOAP supplies. ... Look I know it brings some what of "peace" to blame others but fact of the matter is. Your brother did this to himself. He was the one that injested there wash to get high. ... You can't blame the company for his actions.

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Mrs. Gray777
, US
Jan 01, 2021 2:55 pm EST

This was my nephew's business. He passed away in 2019. Someone has illegally taken over the business.

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Mrs. Gray777
, US
Jan 01, 2021 3:00 pm EST

I'm sorry. He passed away on Easter of 2020. Sorry for the typo! He was my nephew and I loved him dearly. I heard rumors someone has stolen his business. We have the police looking into it. Sorry for anyone's inconvenience.

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PhuckTheNoddingTurtle
, US
Jul 29, 2021 12:58 am EDT

Hmmm.. did he die of an overdose too? Because my brother did after consuming the nodding turtles product.. EYE FOR AN EYE.

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Elburrosabe
, US
Oct 22, 2021 6:11 pm EDT

I am very sorry about your brother. It certainly is tragic. But he knew what he was doing and there is a plethora of information on the internet on the proper way of usage. It's not always that case with other substances. To wish death on another is reprehensible. His family is going through pain just like yours. He was married and had children and obviously was loved just like your brother. Again I'm sorry for your loss but you should be respectful to their family as well.

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Saiurie
, US
Oct 25, 2021 12:17 am EDT

Was it really... So the new company "the dreaming turtle" isn't ran by his wife? I thought it was?

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Chefty420
Austin, US
Oct 29, 2020 12:42 pm EDT

The owner passed away.

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King Hiram Hank Williams
, US
Oct 17, 2020 12:05 am EDT

The owner passed away bro...

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Favi Mass
, US
Oct 28, 2020 11:44 am EDT

Oh [censored]!... thats horrible, will they still continue to operate as usual or will they shut down or make huge changes?

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L.Langlois
, US
Jun 09, 2020 1:11 pm EDT

I placed an order on the first and now nine days later have yet to receive the order or a tracking number much less get them to respond. I was told it had shipped twice and I paid for overnight shipping. Going to open a dispute with PayPal and start leaving negative reviews if I don’t hear anything by today. They lost a good customer, I spent a lot of money on their site.

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Saiurie
, US
Oct 25, 2021 12:18 am EDT
Replying to comment of L.Langlois

The guy died ...

ComplaintsBoard
D
4:34 pm EDT

The Nodding Turtle Seeds

TNT used to be the best, I was a customer for years and had tried many of the other seller's of "so called" unwashed seeds. Now for current status, TNT sucks big time, their seeds are no where near what they were even 3 to 4 years ago. I have my regular source which I won't state on this site for the obvious reasons that too many people talk and when that happens, these companies are harassed by the dea or whom ever is assigned to f*** with these guys trying to fill a void in a touch and go business that is legal to buy seeds and if you want to pound seed up your [censored] it's perfectly fine but if you want to make tea out of the seeds to get a buzz, the authorities are doing their jobs of making it as hard as possible for you to get a buzz so take it for what it is. In this day and age, too many people talk about a good thing and that makes these [censored] bites jobs much too easy. They send threatening messages to these seller's and tell them what levels are acceptable and they have no choice but to follow what the [censored] bites want them to do. So, really it's not the fault of any seed supplier, it's all you [censored]s that think you can tell the whole world how great of a high you got from these vendors seeds and your comments have caused these people's companies to now sell [censored] seeds so the law is not all up in their [censored] cause no one wants to go to jail or lose their business and all the money you made by selling the once good seeds. All you big mouths that use the internet to tell everybody how great of a means to get high from a supposedly legal source is not as simple as that. Before the internet and all you people that can't control yourselves have fudged up a good thing not only for yourself but for everyone. If you have such an urge to tell all, go get a job at a newspaper or something similar because all you bloggers that have the urge I formention to tell all without thinking about the consequences have made it very easy for the good thing to be wiped out by law enforcement. Thanks for being such [censored]bags. If there was no internet, or maybe I should say before the internet, all these seeds would be a great way to get a buzz or at least a natural way to take care of minor aches and pains without having to jump through all the hoops via the medical professionals, but because there are so many geniuses out there that just can't enjoy a good thing without telling every person that can read, you all one by one have shut down any and all good things that have been known about for years but not really paid much attention to...those days are gone because of all you amateurs that open your big mouths before thinking or writing about it. Funny isn't it, this kind of stuff for the good ol boys that have known since beginning of time, keep your mouth shut and more than likely you'll always have access to what lots of us have known about since children but you millennials don't think before you talk and have f***** it up for all. Another good example is the poppy pods you could buy on eBay and get way more and a higher level of use like they have been doing for hundreds of years, actually thousands of years but once again, all the talk or let's say writing about it online has now put such a focus on it that you can't get them legally any longer where recently you could buy them on eBay but bla bla bla, tell everybody about it, a few overdoses because of ignorance and guess what, not that's out of reach for all when it was a well kept secret for millions of people but a hand full of you junkies writing about it online has caused it to be shut down as well. So now, all you can do is drink or smoke a joint because if you do anything with opiots, you will go to jail...great job, you don't have to write about everything, you won't die if you keep your mouths shut because you are making it much too easy to make everything illegal that shouldn't be and shouldn't be because there was no problem with it before but too much talk gets you too much restrictions. Simple as that!

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bbbh
cinci, US
Apr 06, 2023 11:42 pm EDT

NoddingTurtle/DreamingTurtle is garbage now. Beware…

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Fantasy World
, US
Sep 29, 2019 2:11 am EDT

Word of advice, you're preaching to the choir here. Perhaps you'd have better luck posting this on the poppytea subreddit.

I'm sure you're familiar with it. The one moderated by "mrfuzzydouchebag". The guy who single handedly popularized PST... and who is pretty much responsible for all the chaos that followed. The ridiculous price increases, the scarcity of Good seeds, popular vendors shutting down their listings, the scammers etc. etc.

Good Luck and may the force be with you.

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Elburrosabe
, US
Oct 22, 2021 6:20 pm EDT

I totally agree with you And that the guy who wrote his concerns about people talking about it is himself talking about it on the internet. But by the way fuzzy did not open that subreddit. There was somebody before him named Gabe. He left and left fuzzy in charge. Gabe however saw the errors of his ways and tried to close the subreddit unsuccessfully unfortunately. Fuzzy is long gone now and actually is off the seed.

ComplaintsBoard
N
7:40 am EDT

The Nodding Turtle tnt now selling washed seeds. stay away!!

These guys are selling bad product. Their new Tasmanian stock is junk and doesn't work. I have stuck with these guys for awhile now and they have fell off the grid. Be careful with your selection as they are passing along bad seeds. I'm currently looking for someone else to get my supply from. It's a shame to see a company go from being on top to rock bottom so quickly. Do your research, spend your money wisely

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Is The Nodding Turtle legit?

Our verdict: Complaints Board's thorough examination reveals The Nodding Turtle as a legitimate entity with notable strengths. Despite a 14% resolution rate on customer complaints, which invites a closer look, The Nodding Turtle stands out for its commitment to quality and security. Clients considering The Nodding Turtle should delve into its customer service record to gauge compatibility with their expectations.

The Nodding Turtle earns 91% level of Trustworthiness

Perfect Trust Endorsement: The Nodding Turtle achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

The age of The Nodding Turtle's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Thenoddingturtle.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Thenoddingturtle.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for The Nodding Turtle have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

However ComplaintsBoard has detected that:

  • While The Nodding Turtle has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 14% of 7 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Thenoddingturtle.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The thenoddingturtle.com may offer a niche product or service that is only of interest to a smaller audience.
ComplaintsBoard
C
1:45 am EDT

The Nodding Turtle (warning) tnt is selling washed seeds!

It's been a while since I've done business with TNT. I took a break from the seed game in 2016. In 2015 I was ordering 10 pounds a week of their Tasmanian Special Reserve. The seeds were on par with their competitors and quality was fairly consistent. Never had any problems. Never once did they send me washed seeds.

Fast forward to February of 2018. I decided I had taken a long enough break and felt it was time to return to seeds. I got onto TNT's website and saw they were still in business. YIPPEE! They were out of their Tasmanian SR so I ordered 10 pounds of their European Special Reserve. I have ordered them in the past and they were just about as good as the Tasmanian SR.

Four days later my package came in the mail. I wasted no time opening it. There were two zip lock bags, each filled with 5 pounds of seeds. I opened one up and to my horror, my nostrils were filled with the unmistakable scent of pepper and dirty gym socks, aka "washed seeds". I thought surely there must have been some sort of mistake. I thought perhaps they accidentally sent me the wrong product. I thought to myself, no way would TNT intentionally send out rancid seeds.

I gave them the benefit of the doubt and contacted their customer service. I sent them a very polite email detailing what had happened and that felt I was more than entitled to either replacement seeds or a refund.

A whole week passed and I got no response.

I sent another email.

Three days passed, no response.

At this point I was fed up. I sent them a final email. I told them if they do not make things right, then I will have no choice but to call my credit card company and request they do a charge back. I told them they have 72 hours to respond.

72 hours passed, still no response.

I called my credit card company and 48 hours later my money was back in my account.

I will never order seeds from TNT again. I mean it breaks my heart to say that, but they are just not the same company they were in 2015. I suppose they just don't care anymore. Anyway, if you are in the seed game, I highly recommend you avoid TNT like the plague. They will send you rancid seeds and pretty much leave you hanging in hopes you won't do what I did and have your CC company do a charge back.

Pro Tip: The only good seed vendors left are SN and FTL.

Good Luck

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2 week
, US
Nov 05, 2018 3:43 pm EST

Yes 2018 they have went to a 0 out of a possible 5 on customer service. He's going on 8 weeks of selling junk if it's selling. The other competitors are all stocked up. He says every 2 weeks his will be in. Then when the 2 weeks is up he then says another 2 while marking up junk seeds. Money has made him forget about customer service. He forgets the customers made him that money. SAD

ComplaintsBoard
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8:06 pm EST
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The Nodding Turtle - Poppy seeds

The poppy seed market is so inconsistent now. The turtle simply can't control his quality. And how would the turtle know they are organic? Does he pay a lab to test them? After they buy a batch from overseas they are stuck with it and pass it on. I'm not sure of the motivation of this complaint, but it is true, sometimes there is this chemical, bitter...

Read full review of The Nodding Turtle and 4 comments
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R
3:12 pm EDT

The Nodding Turtle Scam site, beware!

The Nodding Turtle has been going on websites and advertising their product as well as making accounts on popular websites and posting fake reviews as customers. On their website, you can see that their reviews are clearly fake. They charge you 2 times the price of other poppy seeds and then send you washed, inorganic product. They obviously buy them in bulk wrap them in tiny packaging and ship them for overpriced rates. I tried to post a review to their website...and OH SURPRISE, the review cannot be posted. Their website location is hidden. My friend ordered from the website as well and he never even received the product and oh another surprise...customer service didn't answer. Their Facebook Page has also been removed because of all the complaints against them. WARNING: DO NOT BUY. If anyone comments on this site saying that they are legit, it is the company trying to sell their product and refute all of the bad claims against them. Scam site, Shameful "company."

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8:34 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

The Nodding Turtle - Not organic food

Advertises organic, hand harvested and non-processed product. This is not true. Impossible. They are very processed as they smell of chemicals and have bizarre taste. I know how they should taste for sure. Smells can differ as they can be sourced from many different regions of the world, but taste is very telling! Reviews on their website seem to be written...

Read full review of The Nodding Turtle and 17 comments
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