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The Natural Sapphire Company
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The Natural Sapphire Company
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www.thenaturalsapphirecompany.com
www.thenaturalsapphirecompany.com

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3.0 6 Reviews

How responsive is The Natural Sapphire Company's customer service?

3 Resolved
3 Unresolved
Somewhere halfway 🌗
The Natural Sapphire Company definitely has some work to do, especially in their approach to handling complaints. Responding to all complaints, rather than just a few, is the key to success and a high rating, as all customers want to be heard. As for reviewers, we would advise reading resolved complaints to see how quickly they were addressed and what information The Natural Sapphire Company needed to resolve them.
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The Natural Sapphire Company reviews and complaints 6

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ComplaintsBoard
A
8:24 am EST

The Natural Sapphire Company horrible

I ordered Blue Sapphire Earrings 600 dollars worth. They were pretty expensive to me, but it was a gift for my dearest sister, so I don't regret.
But I regret I dealt with The Natural Sapphire Company because they haven't delivered the earrings on time and looks like they just forgot about me whatsoever.
No matter how many times I called and wrote, they didn't answer anyway. Is it your new way of communication? Telepathy? I should read your thoughts or you should read mine? Otherwise, how am I suppose to tell you about my issue? It's ridiculous!

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6:02 am EDT

The Natural Sapphire Company There are at least 700-800 complaints registered against Natural Sapphire company

I learned my lessons the hard way. I bought from The Natural Sapphire Company and experienced embarrassment of life time; made myself to appear like a stingy idiotic boyfriend Do you want to go the same path? I bought a sapphire engagement ring for staggering $9700 in platinum; studded with pink sapphire; emulating Kate Middleton engagement ring design. Purchase date 23Rd Jan order No. 10786. from The Natural sapphire Company. Paid by Credit Card. Its photograph on the web site of Natural sapphire Company shined as if it's a jewelry from heaven . A piece of exquisivity ; a marvel ; perfect to make my engagement a memorable life time moment The order was received; but just a day before my engagement; what I got was terrible piece of crap. Craftsmanship was worst then the imitation jewelry, stone looked like plastic marble I returned it; got my refund back; but hey do you want to do this? Return the engagement ring after engagement? I had a mouthful of abuses to owner of Natural Sapphire Company one Michael Arnstein who seems to be habituated to complaints and kept parroting that he will give the refund; I got the refund but lost the most memorable moment I goggled for the The Natural sapphire Company complaints and here is what I found ; (below is the compilation by some another pissed off consumer) Looks like these guys issue false Press releases and make videos for self-generated publicity 1) There are at least 700-800 complaints registered against Natural Sapphire company by aggrieved customers 2) Most of the recognized Color stone forums like pricescope.com have expelled The Natural Sapphire Company for its dodgy sales tactics 3) The Natural Sapphire company legally doesn't exist ?. It has no registration 4) Recently their fraudulent claim over the generic name "The Natural sapphire Company" is rejected by Trade Mark authority.. 5) The Natural Sapphire Company Owner Michael Arnstein is carrying criminal charges on him 6) Buying from The Natural Sapphire Company through Credit card is extremely risky process as their CC process is not safe 7) The sapphires which they sale is almost 500% over priced then market rate (fake sapphires overpriced double whammy ) 8) The Natural Sapphire Company is not a member of AGTA American Gem Stone Association 9) The Natural Sapphire Company and Its owner project itself deceitfully as jeweller for Royalty of UK". In reality they are just the fake replica makers of Kathy Middleton engagement sapphire ring 10)visit naturalsapphirecompany to get full expose on NSC.

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8:06 am EST
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The Natural Sapphire Company WANT TO botch up YOUR ENGAGEMENT ? BUY sapphire engagement ring FROM NEW YORK BASED THE NATURAL SAPPHIRE COMPANY.

I learned my lessons the hard way. I bought from The Natural Sapphire Company and experienced embarrassment of life time; made myself to appear like a stingy idiotic boyfriend
Do you want to go the same path?

I bought a sapphire engagement ring for staggering $9700 in platinum; studded with pink sapphire; emulating Kate Middleton engagement ring design.
Purchase date 23Rd Jan order No. 10786. from The Natural sapphire Company. Paid by Credit Card.

Its photograph on the web site of Natural sapphire Company shined as if it’s a jewelry from heaven . A piece of exquisivity ; a marvel ; perfect to make my engagement a memorable life time moment

The order was received; but just a day before my engagement; what I got was terrible piece of crap. Craftsmanship was worst then the imitation jewelry, stone looked like plastic marble

I returned it; got my refund back; but hey do you want to do this? Return the engagement ring after engagement?

I had a mouthful of abuses to owner of Natural Sapphire Company one Michael Arnstein who seems to be habituated to complaints and kept parroting that he will give the refund; I got the refund but lost the most memorable moment

I goggled for the The Natural sapphire Company complaints and here is what I found ; (below is the compilation by some another pissed off consumer)

Looks like these guys issue false Press releases and make videos for self-generated publicity

1) There are at least 700-800 complaints registered against Natural Sapphire company by aggrieved customers

2) Most of the recognized Color stone forums like pricescope.com have expelled The Natural Sapphire Company for its dodgy sales tactics

3) The Natural Sapphire company legally doesn’t exist ?. It has no registration

4) Recently their fraudulent claim over the generic name “The Natural sapphire Company” is rejected by Trade Mark authority..

5) The Natural Sapphire Company Owner Michael Arnstein is carrying criminal charges on him

6) Buying from The Natural Sapphire Company through Credit card is extremely risky process as their CC process is not safe

7) The sapphires which they sale is almost 500% over priced then market rate (fake sapphires overpriced double whammy )

8) The Natural Sapphire Company is not a member of AGTA American Gem Stone Association

9) The Natural Sapphire Company and Its owner project itself deceitfully as jeweller for Royalty of UK". In reality they are just the fake replica makers of Kathy Middleton engagement sapphire ring

10)visit www:.naturalsapphirecompany?.net to get full expose on NSC.

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A
927425
, US
Mar 01, 2012 9:20 am EST

Jack its you ignorance ; The Natural Sapphire Company is a know scam company. Now what is the use of crying foul

Is The Natural Sapphire Company legit?

Our verdict: The Natural Sapphire Company has achieved a rare feat of perfection in legitimacy, as per the rigorous analysis conducted by Complaints Board. This achievement underscores The Natural Sapphire Company's position as a benchmark of trust and quality within its industry. Users and clients of The Natural Sapphire Company can engage with its offerings, confident in the knowledge that they are dealing with a top-tier, fully legitimized company.

The Natural Sapphire Company earns 100% level of Trustworthiness

Perfect Trust Endorsement: The Natural Sapphire Company achives 100% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for The Natural Sapphire Company. The company provides a physical address, 4 phone numbers, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Thenaturalsapphirecompany.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Thenaturalsapphirecompany.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

The Natural Sapphire Company as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

Several positive reviews for The Natural Sapphire Company have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up The Natural Sapphire Company and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

Thenaturalsapphirecompany.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

Thenaturalsapphirecompany.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from The Natural Sapphire Company.

However ComplaintsBoard has detected that:

  • The Natural Sapphire Company protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
ComplaintsBoard
J
11:52 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

The Natural Sapphire Company overpriced sapphire ring

I am located in Orange County . I bought a pink sapphire studded engagement ring cast in 14K gold fabout 3 months back from The Natural Sapphire Company .over there web site
When I got the ring it had completely different colour then what was exhibited on the web site. Also the craftsmanship was of not good quality
I bought the ring for USd1700 but when checked with local jeweller they appraised it at USD200

Read full review of The Natural Sapphire Company and 3 comments
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A
927425
, US
Feb 14, 2012 5:24 pm EST

I had a look at this detailed case/complaint against The Natural sapphire Company

http://www.naturalsapphirecompany.net/natural-sapphire-company-complaint/

Looks like The natural sapphire Company and its owner Michael Arnstein is into criminal activities

R
R
Randy4456
, US
Dec 12, 2011 4:50 pm EST
Verified customer This comment was posted by a verified customer. Learn more

his shopping season in a sweepstake Win a free sapphire ring from The Natural Sapphire Company worth 2500

Google “ Natural sapphire engagement ring” then click “The Natural sapphire co. “ advertisement on the top (not in search results but the advertisement)

If you are lucky you will be taken to a shopping basket which will be pre-filled with a solitaire sapphire ring worth 2500

Send it to your friends

R
R
Randy4456
, US
Dec 05, 2011 6:16 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Excellent blog on The Natural Sapphire Company and how it is ripping off customers
http://naturalsapphirereview.wordpress.com/

ComplaintsBoard
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8:26 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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The Natural Sapphire Company - The natural sapphire Company complaint

I reside at London and bought a blue sapphire at price $ 4, 000 of about 2.15 carat weight (Yes I know it was too much of a risk I took with such a big stone) from The Natural sapphire Company www.thenaturalsapphirecompany.co.uk I wanted to mount it on a solitaire setting The stone was shipped by The Natural Sapphire Company sometime in first week of Jan...

Read full review of The Natural Sapphire Company and 5 comments
ComplaintsBoard
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4:26 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

The Natural Sapphire Company - The natural sapphire Compnay scam complaint

I am a gemmology enthusiast and unfortunately happen to be a victim of the scam now called as “Natural sapphire Company-Scam”. After seeing at lot of publicity they received (or rather they managed through a paid PR agent) for replica of engagement ring of Kate Middleton I decided to do business with them. My most repenting decision ever I did a in depth...

Read full review of The Natural Sapphire Company and 7 comments
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Contact The Natural Sapphire Company customer service

Phone numbers

+1 (212) 869-1165 +61 290 372 986 More phone numbers

Website

www.thenaturalsapphirecompany.com

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