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The Mark Complaints Summary

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Our verdict: Engaging with The Mark at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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3:40 pm EDT

The Mark 1 bedroom rentals

On 6/3/2016, I had noticed on the Mark of Alexandria's website that they were advertising rental specials. There were a number of apartments selling for around 1300.00. The specials were being held the weekend of 6/3/2016. I visited the leasing office on 6/4/2016. I told them I was interested in the apartments leasing for 1300.00. However, Tina Hill insisted that they had trouble with their website and that they were not having a special. She told me that there were apartments available, but I would have to pay a little bit more. I found this disturbing as their website said that there were some 1300 apartments available, and outside of their building there was a sign advertising the special pricing as well as a young man standing on Duke street with an advertisement. I have photographs of the apartments on sale at 1300 and the advertisements that support the special pricing. As of 6/4th and 5th, the special is still in place and the apartments at 1300.00 are still available on their website. Also, the price sheet that they provided does not match what they are promoting. This is a case of false advertisement to lure customers. However, the Company is not keeping in line with the terms of their advertisement.

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Is The Mark legit?

Our verdict: Complaints Board's thorough examination reveals The Mark as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, The Mark stands out for its commitment to quality and security. Clients considering The Mark should delve into its customer service record to gauge compatibility with their expectations.

The Mark earns 91% level of Trustworthiness

Perfect Trust Endorsement: The Mark achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

A long registered date for can be seen as a positive aspect for The Mark as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence. has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Our scan shows The Mark website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information. has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

The Mark as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

However ComplaintsBoard has detected that:

  • has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The may offer a niche product or service that is only of interest to a smaller audience.
  • The Mark protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We found that the website for The Mark is very young, indicating that it may be new or recently launched. It is important to exercise caution when engaging with new websites, as they may not have established a trustworthy reputation yet and could be more vulnerable to security risks.
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The Mark contacts

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+1 (844) 328-2188


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