Kraft Heinz
reviews and complaints

I have purchased both the chicken and the turkey Stove Top stuffing mix. Not having used it for awhile, I again prepared a box of the turkey stuffing. We really like it, with one exception:
One ingredient NEVER is tender - it may be dried celery, but I am unsure.
We have to pick it out of the prepared stuffing, as it is inedible! It could be misidentified as a piece of tough green grass!
Can you PLEASE discontinue using it - we would be happy with the mix without having to discard this every time we have the stuffing!

I Cooked a box for my kids dinner went to stir in the cheese and there was a hair in one of the noodles not just like wrapped around it but actually made into it that was gross threw it out I know it's like a 1 and 1 million chance but I got that 1 and was not happy at all my kids love that stuff but in all honesty I will not be buying that again .

When I opened the pasta box, everything looked normal. I got done eating about half of the pasta, when I found a little WORM on my spoon. What looked to be a small grain of rice. Upon further inspection, I realized what it was. The pasta was bought recently and I have been a customer ever since I was a kid. Now, I will probably never eat your brand pasta again.

I purchased the dressing at our local supermarket. This is my favorite dressing plus the Blue Cheese. Made myself a salad and poured the Creamy Italian on top. After several minutes of eating I felt something poking my throat and I started to coughing for awhile, and after I stopped I was looking in the salad, thinking if it was the veggies. I remade another salad and had the dressing on the side. After eating the salad I didn't find anything! So I spread dressing on a plate and ran my finger thru it, and found shards of plastic. Don't worry I will continue buying Kraft products because I love them.
All I'm asking is maybe a coupon for another one or a refund. Here's whats on the bottle Kraft Creamy Italian dressing, 23jun2020, 17:20 CP15. The bar code number is- 02100064426. Hopes this helps to find whatever info you need.
Randy Salazar, 1706 Inwood Rd. South Bend, IN. 46614
[protected] Purchased at Martins Supermarket, on Feb 14, 2020

The balance of beef and chicken are now smaller than the weight of the tortilla. If you keep this posture up pretty soon there will be no center just corn tortilla. Yes, competition keeps you from altering your existing formula but, a suggestion would be to use a small corn tortilla or add substancially more filling offering a real mouth full rather than skimping. Raise the price if you have to but, keep in mind at the end after eating a Delimex Taquito one wants to be satisified and not cheated with lesser ingredients! Satisifation is realized in the palate and here is where you are failing. Add 3/4" meat or chicken ti inside thickness, and cut one inch off of either of your existing tortilla which, I might say is not fully filled at the ends as your exterior picture would have you believe. I've been in the food industry for fifth years and seen everything based on deceptions though, in this case you offer good flavor but, not volumn to one's palate ending in satisifaction...So, step forward and make a rational move and quit following othesr to change be a leader Heinz/Delimex. Constructive criticism should not be taken lightly...
Sincerely,
B. Pearson
[protected]@aol.com

We continue to find broken seals on K-Cups: Reference Photographs. Boxes are do not show any sign of damage or tampering. The K-Cups on the otherhand appear to have sustained a poke though condition of the seal. A big enough hole that was possibly made by a finger or a part of a packaging equipment. This box only contained 1 damaged K-Cup however this is not a new problem. We have experienced K-Cups in this condition in other boxes that we have purchased (Walmart, Piqua Ohio) previously.

I would appreciate you help in looking into this since I do not want to move to another brand of coffee.

Thank you for your help.

Sincerely,
Ted Jones
9608 Augusta Lane
Piqua, Ohio 45356

This is the third time that I have purchased Maxwell House house K cup pods from Sam's Club in Tinley Pk IL 100 count. The coffee doesn't even smell like coffee it smells like dirty dishwater and the taste is horrible. Maxwell House alway has the best tasting coffee and smell the aroma was delightful. This mess they are selling needs to be removed. I have had it and I want my money back. Who do I talk too about this issue?

This cheese was good for most of my life. It is now gritty and taste bad. Does not melt and now ruins the taste of whatever you put it in. Im told it is no longer cheese but whey. Disgusting. I bought about 5 times in the last 3 years thinking i got a bad batch. Its all bad. Fix it or pull it off the market. Im not the only one that noticed krafts dirty trick.

Last week I bought 2 boxes of Velveeta shells and cheese at Wal-Mart in Tracy, Ca.. I have never had a problem with this product before. The package of cheese is a brownish color, not yellow, in both boxes. I tried a small piece and it did not taste right. Unfortunetly, I had to throw it all out. I have the 2 empty boxes and 1 package of the cheese. I would appreciate hearing back from you in regards to this matter. Thank you.

I usually get these for my son for a quick lunch because he loves them. I never had a problem until now. He was really excited for mac and cheese and when I went to pour the cheese pouch on to the noodles, the cheese was brown and had a very weird texture. I had to throw it away as I did not trust it. My son was very upset that he could not have his mac and cheese and this has been extremely inconvenient. The expiration date was mar 26 2020. I have pictures. I would really appreciate if you could contact me about this. My phone number is [protected] and email address is [protected]@gmail.com

Thank you
Jason Murawski

I used to love putting Cheez Whiz on my celery years ago. When trying it again a few years ago I noticed the recipe has changed. The texture is different and the taste has changed a bit, as well. I'm very disappointed that this great product has had such changes. If there is any way to return to the original recipe I think more people would, once again, enjoy this particular product. This may be the last time I purchase this particular product unless the old recipe is brought back.

Most Sincerely,
Sandy Spence
[protected]@hotmail.com

I know you've heard this 100 times before, and here we go again, THERE ARE BUGS IN MY MAC AND CHEESE! And I'm not even mad at you because it's probably the Walmart I went to that can take responsibility for the bugs! I just want to make a suggestion to change the design of the box, the way you seal it perhaps? It seems they find loose spots at the bottom corner of the boxes. A couple of my boxes had that "loose spot" at the bottom corner, not all had bugs though. I love love love your Mac and Cheese and your fricken cheese slices, please change it so I don't have to second guess at buying my favorite snack! ):

I bought one of your boxes of Dream Whip thinking it would be handy to have in my cupboard in case some time I wanted to try it! This is the first time I ever bought it! Well to my surprise I opened the brand new box and it was empty! Not a thing in it! The experation date i May 29, 2021 21:01 DB0A. The numbers on the other end is [protected] code numbers are [protected] 5 anyway I guess this is the first and last time I try Dream Whip!

Priscilla Gammon
Waterford, Maine

On Tuesday December 10, 2019 we opened a box of your mac and cheese thick'ncreamy andd found a large number of bugs in the pasta when I poured it into the hot water. The number on the box for proof of purchase is 21000 65371. The box was sealed tight when we opened it so I would not know how the bugs would get into the sealed box after purchase. This is the second time that this has happened. I ignored it the first time. We wanted you to know as we do like the product. Now it has made me a little afraid to buy the product.

Please let me know what might have happened. Thank you.

Bill Von Hatten

I have been married for over 52yrs & eating Kraft Dinner that long. This week my wife made some Kd asa side dish.I have never had KD tatse like this.It just wasn't right.My wife said she had purchased a12pack at Costco. The expire date on the pack was 19 Nov 20. Like I said I have never tasted any KDS like this before.It must be a rare happening. Now I really don't want to try the remainder.I think the 12 Pack should be replaced. I did check to ensure the Pack was stored properly & dry, It was. We are not new at this LOL It might of been a different cheese butI just don't know. It won't stop me from buying Kd. Thank You Harry Philpitt

I thought I would let you know that we bought two 30 oz jars of Kraft Mayo at Harps in Heber Springs, AR last week. The jar of mayo had a very bad tast on one of my sandwiches and I just took one bit and had to trough it away. Well it is now Tuesday Nov, 26, 2019 and I made another two more sandwiches and eat one and had to though the other one away again. I opened up the other jar of Mayo and it was good. The bad 30oz. jar of Kraft Mayo had an use by 21 MAR 2020 — 18:28-cpo3. But get this the good 30zo. jar had an use by 27 Dec 2019-00:03-cpo3. I think you need to check this out before anybody gets sick on that production jar.
I'm retired and 77 years old and my wife and I cannot afford to be toughing away good money for goods that we trust. If you can I would like a refund for the mayo and the three sandwiches that was wasted. I love fried bologna and I hated to put it in the trash.
Thank you for your support on this matter.
Aubrey Bentley Sr. — email me at [protected]@yahoo.com

Upon making my salad, I used your salad dressing. I used about a tablespoon. I shook the bottle vigorously. See red speck didn't alarm me cause I thought it was part of the spices for flavor. I bit into a piece of red plastic. Hurt my molar... There was nothing else in the salad that would require red colors. The salad was prepared at home so the only outside element was the salad dressing

I open the container of Breakstones 4% milk fat small cute cottage cheese that was best by November 2019 and there was a red mold on top. The recall is for ones that are best by December 2019 and they supposedly have red plastic or metal inside. I don't know if the two events are connected but it was definitely more of a mold look to me versus anything hard inside the cottage cheese.

I think there is a seal problem with P3 containing the Ham Jerky. I bought a six pack off of Amazon and have had 2 issues with moldy ham jerky that has a best by date of Jan 2020. I am attaching a picture of the second one i opened (I threw the first away assuming the problem was just one pack). I am attaching pictues of the packaging and the best by date. I can be reached at [protected]@hotmail.com

I submitted a complaint through the Philadelphia Cream Cheese website site and have not heard back from anyone and it is a UK automated response so I can't event ask for an update. The cream cheese has mold in it and was a two pack. This could have been affecting other products too and I am surprised the company wouldn't want to take action quicker to address this food safety concern for their consumers.