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The Guitar Boutique
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www.theguitarboutique.com
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2.3 3 Reviews

The Guitar Boutique Complaints Summary

1 Resolved
2 Unresolved
Our verdict: Engaging with The Guitar Boutique, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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The Guitar Boutique reviews & complaints 3

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10:08 pm EST
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The Guitar Boutique lazy and bad customer relations

Bought 2 guitars there string broke called and they said come on in and we will fix it.Got there I told them I can't stand for to long because I just had Cancer Surgery they still wouldn't help me and just stood there saying they were too busy but they were just talking behind the counter and doing nothing even though there were people in the store and they weren't even helping them.Took my guitar and left.Stay as far away as possible cause once you buy something there you're on your own .

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Barett P
, US
May 17, 2016 1:51 pm EDT

Dude, seriously? Guitar strings aren't meant to stay on the guitar forever. They break; and they are supposed to be changed every few weeks. Yes, you ARE on your own about guitar strings, that's why there's a whole wall of them behind you when you walk in the store. Learn how to change a string, and don't complain about them not doing it for free, learn to do it yourself. Guitar strings break!

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11:56 am EST
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The Guitar Boutique lazy and bad customer relations

Bought 2 guitars there string broke on guitar called them and they said come on in we will fix it.went there and they told me they were busy and would get to it whenever and would call me when its ready but they weren't doing anything but standing behind the counter just chatting with the other employee. It was as if that counter was holding them up from falling over of boardem.very bad customer relations. Stay far away as possible.go to van halterens.

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The Guitar Boutique - Avoid this Business

Very dishonest/sleazy business practices and poor customer service (I was dealing directly with the owner). I bought and acoustic guitar from the shop, they didn't have a case in stock, owner said he would order it in for me if I paid for it with the guitar. I got home and the guitar was priced $150.00 more and l & m, would not price match and it has been 2...

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Contact The Guitar Boutique customer service

Phone number

+1 (905) 668-7210

Website

www.theguitarboutique.com

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