The complaint has been investigated and
resolved to the customer's satisfactionResolved The Freije Company — Fraudulent &water 'conditioner'&
resolved to the customer's satisfaction
My boss purchased a device she believed would make water "soft" merely by wrapping a wire from the device around her water pipe. This is impossible; I did not know she had purchased the fraudulent device until a year after she had done so and I saw it "installed" in her house. If she had asked me first before buying the device I would have explained to her the basic physics involved and why the device cannot do what the sellers claim it can do.
The device's web site claims the device can perform the impossible: however, no electromagnetic field can perform ion exchanging and "soften" water, no matter what frequency that field might be subjecting to the water, no matter what gauss.
The web site claims "EasyWater is a water conditioner that physically changes the minerals in water to prevent them from forming scale." That is not possible with any electromagnetic field: water is paramagnetic, not ferromagnetic. Nor can a little wire wrapped around a water pipe apply any inductive field, no matter how clever the engineer, that will modify the water in any way.
It's a scam; a fraud; a crime, and the seller should be prosecuted as such. Yet the person selling these worthless devices is selling them for as high as $1, 979 each.
Please ask any of your hydroengineer or chemical consultants to look at the claims on the web site: that consultant will tell you it is a fraud and that the device claims to perform a miracle.