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1.3 841 Reviews

Coca-Cola Complaints Summary

68 Resolved
773 Unresolved
Our verdict: If considering services from Coca-Cola with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Coca-Cola reviews & complaints 841

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1:12 pm EDT

Coca-Cola model [protected] serial number 471431

My company is involved in disaster assistance in the above area. The Coke Machine/dispenser has not been working for sometime now despite numerous complaints ( I am informed). Can you send some one to fix this machine as your product that is liked by many is not available.

The address:
4440DR DR - Pine Ridge, South Dakota - DRC 02
US - Highway 18 East and Moccasin
Oglala Sioux Tribe (OST) Pine Ridge Reservation
Pine Ridge, SD 57770

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10:59 am EDT

Coca-Cola your employee david forosisky

Your company has an employee that should be closing looked at. He has stolen money at his last company and continues to be dishonest. It has been reported that he will be investigated by Elder Abuse for stealing from his 88 year old father and will be taken to court for that abuse. I am sure that your company is an honest company and not sure if you want a person like this to represent your company. A investigation through the local channels new station is in process. i am not comfortable using my real identity.

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6:43 pm EDT

Coca-Cola coke 7.5 fl oz 10 pack

Hello my name is Austin Agent. I purchased the cokes today on 7/22/19 in Walmart in Oxford, Mississippi. The cokes are completely flat. I put them in my cart and unloaded 10 minutes later on my short drive home. Hoping something could be done. Walmart would not exchange them. Coke has always been my favorite and I hope this doesn't become a regular issue. Again would really appreciate you guys making this right.

Best,
Austin Agent

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1:53 pm EDT

Coca-Cola I bought 5 -6pks of coca cola from weis supermarket

Brought 5-6 packs of coke, on Saturday in Weis supermarket near Willow Grove, Pa. 4 were original coke and 1 diet coke. The issue with the product is when we try to open the bottles they shoot soda everywhere, like someone was shaking the bottle. I thought at first it was me. Then, I place the 5 other on shelves, and each bottle fizzed up and spilled all over. I was disappointed. I just wanted to inform you about this matter. So the one 6 pak of coke and 1 of diet behaved like this. I am upset because it is a waste of money, something is wrong, or something.i hope you can fix this in the future. It seemed to have too much carbonation. Thanks for listening to me.
Bernadette Rodriguez

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12:20 pm EDT

Coca-Cola coca cola

I am writing in regards to a 24 pack of coca cola I purchased this week from a Walmart store in Montgomery Alabama. I poured the drink into a solo cup on yesterday and had started drinking it until i saw a shiny metal object at the bottom of the cup. I poured the rest of the soda out and reached into the cup to get the object and that's when the metal object [censored]ed my index finger but it was nothing serious. When i finally got the item out the cup it was a sharp metal object that look like a broken blade or something. I still have the rest of the cokes which i'm afraid to drink now. I just wanted to let you know what i had found and hope it doesn't happen to anybody else.

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8:05 pm EDT

Coca-Cola coca-cola 12 oz can.

To whom it may concern,

I purchased a 35 pack of Coca-Cola's from a Costco in Washington. When I poured one of the cokes into a glass I saw that it was faulty. The coke looked like a see though brown color with little black particals sitting at the bottom. It also has a weird smell that doesn't smell like a coke at all. We regularly drink Coca-Cola's in our house hold and this is the first time something like this has happened. Should we stop drinking from this pack altogether? Or is it ok to drink the ones that look normal? Please respond back as soon as possible.
Thank-you

- Etelmina Rodriguez
[protected]@gmail.com

PS: I have attached some photos for context.

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10:05 am EDT

Coca-Cola coca cola

We were driving on Hwy 66 close to Timbo Arkansas on 7/13/19 at 8:30am.
One of your truck drivers was out of control and swerving all over the road that when you tried to pass him on the road he just about ran us off the road. He made it impossible to pass! He is an extremely dangerous driver and needs to be pulled off the road. Here is the information we pulled of the Coca Cola truck
License plate-831515 TL Virginia plates.
Cocoa Cola Operations CCBC, Charlotte NC
USDOT 1441162.
I hope this issues gets resolved to prevent and unnecessary accidents. Thank you and have a blessed day!

Patricia Kilbourn
[protected]

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Update by Patricia Martins Kilbourn
Jul 13, 2019 10:08 am EDT

😡

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10:04 pm EDT

Coca-Cola coke zero multiple 20 pks

For the last several wk each of the 20 pk we have bought the cans were disfigured. The last 20 pk I only had 1 can that was not conformed. The cases boxes do not look like they been dropped or nothing like that. Four of the 20pks were also flat. Some of the cans can not even be opened they were so de-conformed.
The last 6 cases look like the cans were over pressured or pressure de-conformed the cans
Here is the last Proof of Purch and the best drinkable can out of the last 20pk

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12:55 pm EDT

Coca-Cola coca cola

hi i purchased a box of 18 cans and 6 of them where flat so they had to be put in the bin the other ones are still not been open yet did speak to shop they said nothing they could do for me i am not happy about this one bit i got these from a shop called morrisons in glasgow on the 3.7.2019 the sell by date is the 31 05 2020 i dont wont a refund i just would like the coca cola replaced the hole 18 cans thank you

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8:37 pm EDT

Coca-Cola 12 pack coke zero caffeine free

I recently purchased several 12 packs of Coke products from our local Giant. I had some other errands to run, so I didn't unload the car until about an hour to an hour and 15 minutes after purchasing the Coke. When I opened the trunk, an entire 12 pack had exploded all over my trunk and ruined the rest of my groceries. Why, in such a short period of time would something like this happen? Not only that, why only one 12 pack and not others? I am very upset and displeased with the whole thing!
I would be interested to know if Coke would at least reimburse me for the case I lost?
Jill Schrader
4569 Lanark Road
Center Valley, PA 18034

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10:28 pm EDT

Coca-Cola coke zero

Yes I purchased six pack of coke zero and 2 of the bottles was half empty I was very upset about this because I really like the coke zero I was not sure if bottles were tapered with I was just wanting to let the company know this so maybe it will be taking care of pop cost to much for this to happen I only drink one bottle a night so it's something I look forward to thank you concerned consumer

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11:11 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Coca-Cola quality of soda

Received multiple cans of coca-cola soda and they tasted very flat and like it was missing a part of the flavor. I even bought a 24-pack of it from the Tahlequah, Oklahoma Walmart and everyone ended up pouring them out because they didnt taste right. We love coca-cola and are extremely disappointed in the quality of the product. I wasted money on a beverage i thought was gonna taste great and it was a waste.

Please contact me at [protected]@gmail.com

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Odong
Mililani, US
May 16, 2023 12:52 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I drink Coke Zero constantly. This is the second time that it smells like BO.

J
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Judi Tripp
, US
Jan 04, 2020 5:35 pm EST

Diet Coke, I have wasted so many.. They tast like Coke flavored water...I still have 9-12pack cans.. I love my Diet Cokes..I just want you to fix the Cokes.. Maybe they ran out of the syrup..Thank you.

J
J
Judi Tripp
, US
Jan 04, 2020 5:37 pm EST
Replying to comment of Judi Tripp

Just wanted you to fix the Diet Cokes.

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12:18 pm EDT
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Coca-Cola case of coca cola sodas

Today my nine year old daughter was opening a case of cokes. The coke directly under the perferated pull tab exploded as she was pulling the cardboard back. It sounded like a gun shot and shot soda onto her face and into her eyes. To say it frightened her is an under statement not to mention painfull to have soda in your eyes. Also the can slit rite down the side and if her hand would have been on the can it would have sliced her hand open or even took off some fingers. I'm very angry, so please explain.

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4:12 pm EDT

Coca-Cola 20 oz bottle of coca cola

I bought out of a soda machine in crocker mo.
the lid is cracked and the plastic top of bottle under the lid has many Sharpe edges and is broke in many places resulting in my lip being cut.My name is heather rowden I have been drinking your products for 20 years and have never been injured by one of your products until now.i fear for not only my safety but as for my children's safety.

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Dinky can
, CA
Jun 26, 2019 7:56 pm EDT

Heather your [censored] shouldn’t have drank from the broken bottle

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6:29 pm EDT

Coca-Cola coca cola zero

Hi i buy a box of 30 cans of coca cola zero from asda every 2 weeks have done for long time now. But this one box i got this week is flat when open them and not just 1 or 2 had 8 so far and all the same im not happy paid £9 for them. If something not done/changed i will have to buy different fizzy drinks

Please get back to me on [protected]@live.co.uk
Thank you sam

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10:08 am EDT

Coca-Cola no show and no customer service

Your Tampa distribution center failed to delivery our order of 30 cases of product on 6/19/19 even though our order was called in on time. We called yesterday morning and were told our delivery would arrive that day. By 3:00pm our delivery still did not arrive so I called again and was told it would not be delivered until Tuesday, 6/25! WE ARE OUT OF EVERYTHING! Your Tampa distribution Manager Kyle Porter refuses to answer my phone calls and when I call the office it just puts me on hold FOREVER. It is IMPOSSIBLE to get a hold of a human! I AM FILING A COMPLAINT WITH THE BBB. This needs me to be resolved TODAY. Call me at [protected].

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2:20 pm EDT

Coca-Cola coke 7.5 oz cans

Lately I have been getting a light brown liquid coming from several 7.5 Coke cans. I am not sure from what store we purchased these cans, as we buy it at different stores.
The UPC 49000 06101
Other numbers info
2003901728

2017-00492
I also noted a blue ink dot on the bottom of the bad cans. In the same package, the cans that don't show the problem have a green dot.

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10:17 pm EDT
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Coca-Cola regular coke 12 fl oz without gas

Hello,

I drink coke on a daily basis and I bought in my local Publix Supermarket three 8-Packs of Regular Coke 12 FL Oz and they are flat with very little gas. The caps seem like they are not completely closed, like if the machine in the production line didn't put enough torque. The security seals are not broken. The production code in the bottle says 21755WV1 and expiration date is JUL2919SYEPM. I don't have the receipt so I can't return the product that I still have with the same code.

Just wanted to let you know so you can review and see if there is any issue or any adjustment that you might need to do at your production line.

Bellow is my info in case you would need any additional information from my side.

Thanks for your time.

Imanol Acha
imanol.[protected]@gmail.com
+1.305.606.6292

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6:31 pm EDT
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Coca-Cola coke truck driver

Coke tractor trailer driver delivering to Food Lion Store on Maybank Hiway, Johns Island, SC, today as usual, 6/18/2019, repeatedly parks truck IN the store parking lot exit, AT the stop sign, totally blocking one lane of exiting traffic, is rude to motorists who object. Is causing a dangerous traffic situation. He is a Black guy, who once blocked my wife into a driveway where she was feeding some stray cats. When she objected he was rude and acted like he could't care less.
His behavior makes not want to buy any Coke products, ever again.

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5:42 am EDT

Coca-Cola vending machine contactless payment

A coca cola vending machine at Dundalk Train Station debited my card, twice, for products that were out of stock. While the machine said "transaction cancelled", it was in fact, not. This happened Saturday afternoon last, the 15th, around 2pm. The same happened another person on the platform. As people tend to try things twice, this machine "stole" nearly 8 euro in 5 minutes! How to get a refund please?

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Contact Coca-Cola customer service

Phone numbers

8800 200 2222 1800 860 4000 More phone numbers

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www.coca-cola.com

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