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1.3 841 Reviews

Coca-Cola Complaints Summary

68 Resolved
773 Unresolved
Our verdict: If considering services from Coca-Cola with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Coca-Cola reviews & complaints 841

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5:48 am EDT
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Coca-Cola delivery of refrigerator

Dear sir/mam,
It is a very elegant experiance to work with cocacola. I am doing business with it since a decade and a half and it's been a nice service. But it is very downhearted to tell that I am having problem with not getting a refrigerator since five months. The summer is on so the demand for cold drinks, we are facing a lots of trouble for the sales it is also decreased deeply. This is a overwhelming issue to us. We are exhausted by calling to the wholeseller he is just rolling the day by telling like tomorrow, the next day, the next week for sure, therefore I request for a early delivey of a cooler please. The shop's
And mine details are as follows :

Shop name : pradhan grocery
Owner : khetrabasi pradhan
Email : [protected]@gmail.com
Phone : [protected]
Add : similipada, angul
Landmark : near little hearts school
State : odisha
District : angul

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La tigra
, PH
May 03, 2019 2:18 pm EDT

Hi from Philippines here, We have the same problem. And I got same answer from my local distributor. It’s bloody annoying! Hope they will resolve our issue soon.

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2:58 pm EDT
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Coca-Cola coke

I would like you to see what the results of the coke that I purchased for which I have no explanation for and feel that it is something that you need to see.. I have included a picture of the bottle of coke I pulled out of my refrigerator to drink!

What happened? And of course why?

Gaetan Jones
Orlando, Florida 32827

For some reason my picture will not turn as taken on your website!

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10:28 pm EDT

Coca-Cola barq's root beer substance in can

I found some sort of substance in my Barq's Root Beer can while drink was in it. I opened the drink and drunk all of it except for one last sip and that is when something bumped my top lip from inside the drink can. It was a substance of some sort in the drink can. I noticed it after taking the last sip of the drink. It bump my top lip, and I spit the drink out and then looked in the can. I attached a video of what I saw inside the drink can. This happened on April 22, 2019 around 8:? pm. I called the customer service number for coke, but there business hours were over. I felt like I needed to report this as soon as possible. Whatever this substance is, it had been sitting in my drink for I don't know how long before I even opened it. This is a can drink from a 24 case of Barq's Root Beer.

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4:32 pm EDT

Coca-Cola coca-cola zero

I just opened up a case of cans of this product and the first can I lifted out of the case is almost empty? Not sure if you need the can to understand how this happened but this has never happened to me before. My name is Sara Trott and my email is [protected]@outlook.com I look forward to hearing from you. Not sure if or where I would send the unopened almost empty can back for you to look at? My address is 17 Southvale Road, St.Marys, Ontario N4X1A6

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6:54 pm EDT

Coca-Cola swire coca cola service.

This will be the third or fourth time I have placed orders with there call center, had the order read back to me and given the delivery date and not recieved my product. I tyr to call back and get no response or follow thru by your management It obvious that you do not care about customer service or my buisiness. I have had such bad experienceds with your company that I do not even drink coke product at home anymore. I am also an officer in the local chef chapter and have been letting everyone I know aobut the horrible service recieved from your distributor. Obviously you have become to big of a compnay to care about your accounts. Maybe Pepsi will be better.

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12:59 am EDT

Coca-Cola price is not received!!!

Congratulations!

We are in receipt of your provided delivery information. We emerged you as one of the lucky winners from this year's Coca-Cola Company. This is to inform You that your winning prize (RS, 3, 35, 000.00 INR)Three Crores Thirty-Five Lakhs Rupees Only has been verified for payment by this Department and approved for delivery/pick-up. We congratulate you once again, you have to keep your winning secret till you receive your funds this is to avoid anybody to steal your winning information's because if there is a call for the double claim you may lose your chance of receiving the global amount. We have prepared your winning certificate and your winning amount (RS, 3, 35, 000.00 INR) is ready to be disbursed to you. It will be sent through the fastest means and easier means. The funds have been packaged and sealed as demand draft along with your winning documents to show the authenticity and genuineness of the funds.

The winning prize is package in a security safe with lock code to prevent anyone from opening, The safe will be sent through Diplomatic courier service to India, and One (HP Laptop and iPhone 7 plus) will be present to you as a gift at the time of delivery by our diplomatic representative assigned. Our representative is coming to India to assist you for the clearance of the parcel (safe) from India Airport Authority, after the clearance, your parcel will be delivered at your doorstep by our representative.

*we advise you to maintain strict confidentiality of your winning notification and the entire claims process until the verification process has been completed and your cash remitted. This is part of our security protocol to avoid double claims which could lead to cancellation of funds remittance/claims procedures. Quote your registration order number as o15-8120015-cukp) and batch number : (96/7889/prkk20) in all correspondence. Your parcel will be leaving (the coca-cola company) vault room and get to india. Please, you have to take very good care of our assigned representative senior diplomat. Mr. Tom christopher. For he is a foreigner and do not know anywhere around india. And keep all information away from the general public for security reason. Whom id passport is attached below will be leaving uk to india to make the delivery of your winning cheque (Parcel) through British Airways.
=============================. ==============================
FLIGHT DETAILS OF DIPLOMAT TOM CHRISTOPHER

✈✈Flight number VS 300 Departure date -8th April 2019✈✈
Route London (LHR) to Delhi (DEL)✈✈

✈✈ Scheduled departure time -8th April 2019 20:00 ✈✈
LHR - London - London Heath row Airport.

✈✈ Scheduled arrival time -9th April 2019 09:20 ✈✈
DEL - Delhi - Indira Gandhi International Airport

Departure terminal: London - Heathrow Airport - Zone A, Terminal 3
Arrival terminal: Delhi- Indira Gandhi International Airport - International Departures, Terminal 3
=======================================================
THE REASON FOR ARRIVING NEW DELHI AIRPORT:

Our Delivery Agent will arrive at New Delhi International Airport because the Government and the Higher Authority of your country have mandated that New Delhi is the Capital City of India and the Cheque has to be registered and endorsed by this governing body (MINISTRY OF FINANCE GOVERNMENT OF INDIA) only because it is an International Cheque. India has been accessing a terrorist country and Award prize has to be registered so that you will not be having problem or quarries with Anti-Terrorist Agency after your prize has been transferred to your account. All these protocols must take place in the Capital City which is New Delhi. So, that is the reason he is to arrive in New Delhi before proceeding to your home Address for delivery.

For your willingness and readiness to receive the Diplomatic Courier Agent, Mr.Tom Christopher you are advised to reconfirm to us the Below details to email; tomch8822@gmail.com

1: FIRST & LAST NAME:
2: RECEIVING ADDRESS:
3: CELL PHONE NO:
4: HOUSE PHONE NO:
5: BATCH NUMBER:
6: YOUR REGISTRATION ORDER NUMBER:
7: CUSTOMS CLEARANCE EXCISE DUTY FEE / SERVICE CHARGES :

DIPLOMAT: MR.TOM CHRISTOPHER

EMAIL: tomch8822@gmail.com

You have to pay Indian Airport Authority Clearance Duty Fee /Approval Registration Stamp Charges of your consignment parcel before it can be released to our representative for delivery. Our representative will Contact you as soon as he arrives India. You will be instructed and directed after consulting with airport authority on how to make your payment for Registration Duty Fee.

NOTE:
** Customs Clearance Excise Duty Fee and Service charges of £269 ( Two Hundred and Sixty-nine Great Britain Pounds). in India Rupees which is ( Rs;24, 500 INR ) will be required to be paid by you to clear your parcel which contains your Demand Draft of (RS, 3, 35, 000.00 INR) Three Crores Thirty Five Lakhs Rupees, Your One (HP Laptop) and a mobile phone ( iphone 7 plus)and all relevant document that will empower you to get your winning amount logged in your nominated account with the assistance of our delivery diplomat. and also facilitate payment formalities through the Bank in your country in India.

IMPORTANT: We cannot deduct charges fees from your winnings prize because it has been insured to its full value of amount and enclose as a diplomatic delivery in your favor and been already dispatched. Also, we do not accept Cash On Delivery (C.O.D) as it is strictly against the policy of this Courier Firm as laid down by the Management of this Courier Agency. You must pay on account given to you by the representative / Indian Airport Authority Customs.

*We also urge you to keep your pin numbers confidential. We wish you good luck and Accept our hearty congratulations once again.

Yours faithfully,
Dr. Desmond Harry
+44-[protected].

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Update by santhosh con
Apr 11, 2019 1:00 am EDT

Tell me this is fake or real

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A
A
Anita Bawnghit
, US
Apr 11, 2019 11:53 am EDT

Its fake

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7:12 pm EDT

Coca-Cola coca cola 12 fl oz. cans

Hello I'm a 25 year loyal every day all day proud coca cola (only in a glorious cold can) drinker and in a weeks time I regularly drink atleast 5 -12 packs and I'm exceedingly happy every single day! Except for the previous 3 full 12 packs of 12 oz cans which I believe were all purchased at our local family dollar here in my hometown of Bainbridge, New York ! I cant begin to know what was different about this particular lot or sku in which they must have come from but to me it tastes like they've been frozen and I just wanted to bring it to somebody's attention as a loyal customer I'll continue to drink Coke with never adelfa the next games that can be absolutely perfect but I just wanted to let somebody know does something was off what's the last three 12-packs which were marked with the expiration date of December 9th 2019 and the numbers after that or KHE13431 I hope you can find out exactly what happened!
Thank you very much
Loyal coke lover William K Knapp

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12:15 pm EDT

Coca-Cola diet coke 7.5oz cans

Two different times at two different Walgreens stores here in Tulsa Oklahoma I have purchased the small cans of diet coke while on sale. The first time was 4 6 packs of diet coke. I put them in my mini fridge at work. Later in the day when I was really looking forward to a diet coke, I opened one and it tasted awful. I tried another and it was just as bad. They were expired. all 4 6 packs. I ended up tossing them and went to the company vending machine.
Today I stopped at a different walgreens in Tulsa and purchased 2 six packs because they are on sale $5.00/2. Guess what! EXPIRED AND GROSS. I am taking these two six packs back on my lunch break. I know the manager will either refund or exchange for me, but I am a tad upset I am spending my 30 min lunch going to walgreens for expired diet coke. I will definitely remember to check the date from now on.

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10:37 pm EDT

Coca-Cola sprite zero

I purchased Sprite Zero and the whole 12 pack tasted awful. It's the only soda I drink, and its usually really good. It actually tasted like it had no sweetener in it, like club soda, actually. I'm going to try to find a different brand of "clear" soda to buy.
I'm very disappointed.

Julie Crawford
7535 Birchwood Drive
Port Richey Florida 34668
[protected]@gmail.com

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4:37 pm EDT

Coca-Cola advertising

Commercial with three trucks driving recklessly does not represent even minimal expectations of vehicular safety. Disappointing that Coke would resort to this form of advertising. Coke previously set a high standard with a constructive message imbedded in their commercials but this add has been lost to dangerous sensationalism with a weak effort at humor.

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5:02 am EDT

Coca-Cola distributor

My self pramod kumar.
I have shop. I am selling coke product since last five year.
I am selling coke product about ruppes 3.5 lacks in year.
But my distrubutor (amit gupta enterprises) dont give me a proper bill and I demand a vg cooler last 3 year but he not coprate.
Please sir help me.
My location supaul dist (bihar)
Pin-852131
Please sir help me for my better future.
Thanks regards
Pramod kumar
[protected]
[protected]

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2:33 pm EST

Coca-Cola diet coke feisty cherry

After drinking diet coke fiesty cherry, it started to burn my throat. The next morning I woke up with blisters, sores, swelling, rawness, and severe pain in my throat causing choking, and constant gagging. Ended up going to urgent care for pain relief. It has been 6 days and I still cannot swallow anything except soft foods and water. Going back to the doctor to explain what happened and look for yet another treatment plan. I have daily photos of the throat damage. And I believe I have a chemical burn from the drink. Thought you might need to know that this beverage is not safe.

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6:40 am EST

Coca-Cola we have behavior problem, non professional dealings by local office and representative

We are regular buyer having big departmental store. Average buying is about Rs.150000 per month in season. We have complaint to the company and its local management. Multan management is dealing likewise bureaucratic approach. No body wants to attend us. We tried to visit local office situated at Industrial Estate, tried to contact responsible officials but remained unsuccessful. Even AM, representative flatly refused to give any contact No of executives. We visited Main office situated at industrial Estate Multan but were advised to get appointment before meeting. As per prevailing information in local market, its presumed that Distributor is ex-executive of Coca Cola Multan and nobody can bear confrontation with him. Existing executive Mr.Danyaal is also junior of this ex executive, hence, he is free to charge the rates as per his own sweet will. Local representative Mr.Abbas has lifted our expired stock since last season with the promise to replace within days but now they people are refusing to replace by advising us to contact Mr.Danyaal. When we asked to provide contact detail, they said having forbidden to provide any contact no. Pls resolve our matter.

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11:25 pm EST

Coca-Cola any other fizzy derivative in the coca cola range event he flavoured water.

Hi guys i am from CPT ZAR myself and my co workers have expirienced something peculiar relateing to any other corbonated drink that isnt coca-cola. For example if we have the original coca cola with or wihtout a meal anytime of day we wake up fine. But if for example we have a sparletta or any other subrand of the coca cola company you wake you up with a splitting headache fanta included. No i am well aware of fizzy drinks being scritinized for high sugar content but using these artificial sweeteners are having a negative effect on consumers, is there not a more natural sweeter with lessor or non of the above mentioned side effect? Non-Nutritive Sweeteners (Aspartame, Acesulfame-K), these are your culprits but not limited to them.

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11:42 pm EST

Coca-Cola mail from e lottery of coca cola company

I get this mail. please confirm me is it true?
Re-Confirm Your Details For Diplomatic Mode of Cash Delivery!
Coca Cola Center - LONDON Tue, Feb 5, 2019 at 1:14 AM
To: Fatema Naz
CORPORATE HEADQUARTERS
=

Coca-Cola e-Lottery Redemption Center - 197 Black-friars Road, SE1 8NJ, London - United Kingdom. Tel: +[protected]. —

Winning
Numbers
9

4

C1

0

4

0

Ref: CCU/[protected]
Batch: [protected]/188

Re: Confirmation of Your 2019 Coca-Cola e-Lottery Win And Diplomatic Mode of Payment:

*Attention: Dear Donation Beneficiary,

With best wishes of the year 2019, we acknowledge the receipt of your last e-mails prior to the outcome of the meetings held here regarding the notification that was earlier sent to your mobile phone from the international movement of funds and lottery awards department of the coca cola company. We therefore wish to inform you that your prize of £950, 000.00 [nine hundred and fifty thousand great britain pounds, only] won in the ongoing 2019 coca cola international e-mobile lottery draws as was held here in london, the united kingdom will be received by you through our diplomatic system of cash payment to your current country of residence being the people's republic of bangladesh.

The diplomatic cash payment system is a system of payment where the fund will be brought into your country through a diplomatic means and delivered to you accordingly with all the related documents to back up your funds while you will personally be depositing it in your bank account.

However, the ongoing 2019 coca cola lotto incorporated award is no doubt, a momentous achievement in the history of the organization and on behalf of the entire staff of the this esteemed coca cola company and the office of her majesty we wish to congratulate all other non-governmental organizations who have in no little way contributed immensely towards all the recorded successes of this draws as well as taking concrete steps towards it's own actualization. All winners were electronically selected randomly from world wide mobile directories just like grameenphone, banglalink, robi, airtel etc. This promotion is part of the financial empowerment program of the coca cola company incorporated in it's struggle to alleviate poverty world wide.

The funds will be officially delivered to you as a consignment, that will keep it free from any hitches as it will be covered by skye logistics british diplomatic immunity (b.D. I) based on the above approval and in stringent accordance with our procedures for the release of funds to the true beneficiary, you are hereby requested to re-confirm the below details of yours without any mistake and return them back to us immediately for further administrative work thereof:

(1) your full name:...
(2) your age:...
(3) your sex:...
(4) your occupation:...
(5) your monthly/annual income:...
(6) address where the consignment is to be dispatched:...
(7) your direct contact mobile phone number(s):...
(8) a valid scan copy of your proof of identity:...

Note: the final procedure for the payment of your winning funds with all arrangements for the departure and arrival of the diplomat through skye logistics courier express will be taken care of and concluded here will be released to you within the next 48 hours after we receive the re-confirmation of your details. Feel very free to contact the undersigned for any clarifications or any assistance that you may require as we remain here to serve you better.

Kind Regards,
Mr. Brown Rich ~ (Commercial Excellence Director).
...

WARNING:

Do not tell people about your Prize Award until your money is successfully transferred to you to avoid disqualification that may arise from double claim. You may also receive similar e-mails or SMS from people portraying to be other Organizations or Coca-Cola e-Lottery. This is solely to collect your personal information from you and lay claims over your prize.in event that you receive any e-mail or SMS similar to notification letter that was sent to you, kindly delete it from your mail box and don't give any further correspondence to such person or body of persons.

© Copyright 2009-2019 Coca-Cola e-Lottery International Promo!

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1:37 pm EST

Coca-Cola diet coke commercial-cultural insensitivity

I just watched a commercial with a young African American male who is making sandwiches in his dorm room and charging his dorm roommates. The drink of choice is diet coke. "Diet Coke -Sophomore Hustle"

At the end of the commercial the commentator says
'Make that money young buck. Make that money'

Definitions:
young buck - a teenager or a young adult male. young man. adolescent, stripling, teen, teenager - a juvenile between the onset of puberty and maturity. adult male, man - an adult person who is male (as opposed to a woman);

In post-Reconstruction United States, Black Buck was a racial slur used to describe a certain type of African American men. In particular, the caricature was used to describe black men who absolutely refused to bend to the law of white authority and were seen as irredeemably violent, rude, and lecherous.

Not a good reference whether conscious or subconscious level.
Appreciate the consideration and the spirit in which this is shared.

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Jadeh987
, US
Sep 08, 2019 10:25 am EDT

And they put censor where they needed to! Toooo funny

J
J
Jadeh987
, US
Sep 08, 2019 10:24 am EDT

Well my ears heard young [censored] not buck. So there’s that. And then when you turn on your tv special effects for the hearing impaired closed captioned it says [censored]!

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5:15 pm EST

Coca-Cola driver

A Technician Service is driving reckless and is going too cause a fatal accident and expensive property damage.
The driver is driving a Mercedes Van, License Plate # IQH-605 (South Carolina), Van # 15437.

Your driver almost wrecked my car. He pulled out into on coming traffic without stopping on Dorchester Road, North Charleston, SC (5:21pm). He is a liability too your company.

Bernard
843.270.5641

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8:59 am EST
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Coca-Cola truck driver delivering on vanderbilt campus january 18 2019 at 8am

This morning I was dropping my spouse off on Vanderbilt campus for work. When attempting to leave campus I was confronted by an 18 wheeler Coca-Cola truck who was backing down a 2 Lane road in the middle of the road blocking traffic both ways. I allowed the man driving the truck three attempts at correcting himself before proceededing to drive around the truck while staying in my lane and having to drive partially on the sidewalk in order to continue to work. While passing the truck the driver lays on his horn and proceeds to flip me off and then exits the truck and yells at me, "you [censored] motherfucker I'm backing up." This man was extremely out of line as well as insufficient when it comes to driving his truck. Before leaving the scene I gathered the number 100944 from the door of his truck. I hope to hear feedback from this encounter in hopes of repercussions for this drivers actions. In my opinion there were three issues his morning. The first being timing of the delivery. At 7:30-8am Vanderbilt campus is overwhelmed with commuter traffic. Not a great time for deliveries. The second issue was the manor in which the driver was attempting his delivery. Less than 75 yards away the adjacent road has a Cul-de-sac with plenty of turning radius for big trucks to make the U turn. This may have required a few more steps for the delivery but would have prevented any need for blocking two lanes of traffic to back down a street during peak communiting times. The third and most irritating issue was the attitude and ignorance of the driver for assuming he had the right to block traffic and hinder others from their morning commute. To lose his temper and exit the vehicle and proceed to cuss a bystander out was ridiculous and should not be tolerated by a company with a prestige like The Coca-Cola Company has. I will attach a maps photo of the location of the incident so that the issue my be better understood.

My name is Daniel Shaw and I can be reached at [protected] or [protected]@gmail.com
I would appreciate some feedback

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Alamin 22
, BD
Jan 31, 2019 5:52 am EST

My name is md.alamin Islam
Age...21
Number...[protected]

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10:17 pm EST

Coca-Cola cokes

I bought a 12 pack of cokes toda 1/17/19 and i olny drunk two out of it the second one i got out of and opened it took my first drunk out of it had a bug in it and sting me in the roof of my mouth yes i still have the bug and 10 of the cokes left in the case of cokes that it came out of i went out to the hospital to makes sure i was fine and ok from the sting from its sore if it gets worse rhe hospital wonts to come back

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5:28 am EST

Coca-Cola coca cola 1 liter

On saturday the12 th of january my wife and I hosted my grand sons birthday party and like always we supply our guests with the only beverage (besides water) that weve ever given them cherry coke and for some reason the bottles I assume were from the same case, tasted flat and not the same. I admit I became frustrated and threw then all away. It was kinda embarrassing but I understand things happen and in my haste I failed to save the reciept and one of the bottles of soda. I live in modesto and purchased the sodas at a gas station near my house where I always get them cruisers gas/ mini mart. I bought a total of about 16 of them and I dont fully remember the total price because other items were purchased

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